Miracle Hotel

Location is good easy reach to all the restaurants and shops, far away from the train station and other ways of transport. Staff are not helpful at all, Rooms look to the river and to some dirty rotten walls, it is very noisy morning corridors smell of cigarettes because guets smoke everywhere even in the lift. Corridors are dirty and non existent customer service.

Nice hotel. Good location. Just opposite the river. Very good view from the room and top floor. Walking distance from west street. Unique design and decoration. Breakfast medium core. Recommend.

Its good location can see the sunrises.the room it’s very nice 👍 because we have five people so we not enough items in the room,such as tissue inside toilet.I informed the staff to ask for more,but there was no increase at all next day . We stayed here 3 days

Very conveniwnr. Nice view. Great helping staff. Lightmeal on breakfast. Very clean

From the moment we arrived until departure, the staff exceeded expectations. Exceptional customer service, with a commitment to making our stay comfortable. Rooms were spotless, and the facilities were well-maintained. The hotel's cleanliness surpassed my expectations. Beds were exceptionally comfortable. Perfectly situated and providing easy access to attractions like Liu San jie performance location is 15 minutes walking distance.

The room is clean It is tidy The tools are new. Easy and close to go to from the ship station.

Very good hotel and very good service

Very good breakfast, friendly staff, beautiful view from the Bed room

Room is ok, not exceptional. I can’t understand where all the high ratings came from. Location is far from west street. Definitively not within walking distance. Cleanliness can be improved. Facilities are run down and not maintained. Staff used bare hands (no gloves and hands not sanitised) to handle and cook rice noodles for guests in morning, unhygienic and not following basic food handling procedures. Not once but over 2 mornings and with different staff on different occasions. Lift waiting public area on 8th floor was not lit at night. Do NOT buy Guilin Romance Park tickets through hotel. We made the mistake of buying the tickets from hotel. We were told by hotel front desk staff that the tickets were VIP seats in the middle, but in fact they were not and seats were to the side. What’s more, only after we bought the tickets from hotel were we told to collect them from a cafe (frequented by many touts) and not at the park entrance as legitimate tickets should be.