Hotel berhampiran He Garden, Yangzhou

We enjoyed our stay at this hotel. All staffs are very friendly and helpful. Hotel room is clean looks very new. Highly recommended.

The hotel is situated in a great location, right next to the famous Dong Guang Road. It is also next to the Marco Polo museum and near the Marco Polo statue. From the hotel it is very easy to get to all the attractions such as the slender west lake which is a must do in Yangzhou. The hotel staff are absolutely fantastic and we were upgraded to a loft suite. They made us feel so welcome and we felt like we were at home. A big thanks to miss Shi Yanyan, Lu Wei and Mr Dong for looking after us and making our trip special. This hotel provided us with exceptional customer service and we highly recommend it. The loft suite was beautiful with a wonderful river view. The room was very clean, cosy and had great amenities. The loft suite has two bathrooms/ shower rooms, two TVs (one in the living area and one in the bedroom) and Dyson hairdryer. When we checked out they gave us a very special gift of local sweets. They really are a fantastic team.

Travel with partner and parents, they loved the place and friendly welcomed by 柚子, the receptionist at the front desk. Perfect location for tourists.

In the busy life, we are always looking for a place to completely relax the body and mind. And the thin West Lake Hot Spring Resort, is such a dreamlike place, it with incomparable service, for each visitor to weave a beautiful memory. The moment he stepped into the resort, the enthusiastic and professional doorboy greeted him. With sincere smiles on their faces, they greeted us and quickly helped carry the luggage and guided us to the front desk. Xiao Zhang, the receptionist at the front desk, was even more impressive. without making us feel irritable about waiting. The room service of the resort is unique. When we open the door, the clean and warm environment suddenly greeted. The bed is soft and comfortable, the sheets are as white as snow and send out a faint fragrance, each fold seems to tell the heart of the staff. The facilities in the room are complete, and the layout is reasonable, from convenient charging sockets to exquisite toiletries, all take into account the needs of the guests. Every day the room cleaning is extremely meticulous, Tong Beibei housekeeper not only arranges the room in good order, but also considerate according to the use habits of the guests. Once we accidentally left a piece of clothes in the bathroom, and when we came back, we found that it had been neatly stacked on the bed, deeply touching the attention to the details and the respect for the guests' belongings. When it comes to catering service, it is a feast for taste buds. The waiters are like the messengers of food, knowing the menu and can recommend the right dishes according to our taste preferences. Whether it is the hearty buffet for breakfast, or the exquisite dishes of the meal, each food shows the superb skill of the chef.The ingredients are fresh, the cooking is just right, and the taste retains both local characteristics and innovative elements. In the process of dining, the waiter can always appear in time when we need it, to add drinks and change the tableware for us, but it will not disturb us too much, so that we can enjoy the pleasure brought by the food. In addition, the resort also provides room delivery service. Once we did not want to go out because we were too tired to play, so we ordered the food. arranged the table, so that we could enjoy the dining experience in the restaurant in the room. The hot spring service is the core highlight of the Slender West Lake Hot Spring Resort. From the The staff will regularly inspect the water temperature and water quality of the hot spring pool to ensure that every guest can enjoy the best hot spring experience. They will also provide guests with clean bath towels and drinking water. When we feel a little tired in the hot spring, they will carefully ask us about our feelings and suggest that we take a proper rest. In addition, the hot spring area and rest area, which is equipped with a comfortable lounge chair and warm blanket, when we come out from the hot spring, can rest here, enjoy a moment of peace, the staff will timely pass a cup of tea, to disperse the chill for us, that kind of caring feeling, as if in the home. Throughout the holiday process, the resort also praised its other servicesWhether it is the guidance service when visiting the park, or the quick response and processing when encountering problems, we can feel the professionalism and heart here. For example, when we asked about the surrounding tourist attractions, the staff not only informed us of the route and mode of transportation in detail, but also provided us with some small suggestions to play. These extra intimate actions made our vacation more perfect. I would also like to thank HanChao who has been following up for his meticulous care. In short, Slender West Lake Hot Spring Resort has created an unforgettable vacation trip for us with its excellent It will make you linger with services beyond your expectations.

Great location with self laundry, staff are friendly, there are printing station

帶着長者孩子一大家子開車到揚州玩，選了在全國各地都住過多次的希爾頓歡朋，這家也不例外地獲得了全家的贊同。房間很大，兩大兩小輕輕鬆鬆。最讚的是酒店的服務，前台的小凡小紫兩位美麗大方的小姐姐，熱情周到，臨走時給孩子送了小玩具小零食，還特意給長者帶上了足夠的水路上喝。時值新年給我們送了酒店準備的新年紅禮包，特別是入住跨除夕，酒店專門到每個房間送了熱乎乎的揚州湯圓，賓至如歸的感覺！還有早餐很豐盛，一如我住過的每家歡朋，對帶孩子的家庭也很友好，沒有多收早餐錢，以後還會繼續支持歡朋！

Good experience overall. Location is just besides the main attraction, 3 min walk to the entrance. The service staff is friendly and helpful, especially the front desk 小郭 and team provided us good suggestions for nearby sight seeing and hotel activities.

設施：酒店的設施很新，也很智能，特別有科技感，房間不論床品很是衞生用品都特別新！ 衞生：一進大廳就給人乾淨整潔的氛圍！房間的乾濕分離做的很好，衞生很合格，床品和衞生間沒有灰塵！ 環境：很温馨，一看就知道酒店的經營者很懂這設計，給人家的感覺！ 服務：前台的漂亮小姐姐特別熱情，我們晚上到的，給我們準備了熱騰騰的豆漿，給孩子準備了棒棒糖和酸奶、水果和小甜品，房間小冰箱還給我們準備了免費雪碧和可樂…這是萬萬沒想到的！礦泉水也是品牌的！太貼心了！ 樂享下午茶:下午茶很好哦，孩子特別開心 創意打卡文創集章:可以免費打卡蓋章！這是特別棒的！餐廳的早餐也很豐富滿足不同口味的需求！特別喜歡小餛飩，太正宗了！好吃😋 臨走了還送了伴手禮！下次來還選擇沛喜！

該酒店環境條件，房間設施設備都十分高檔，衞生條件，服務非常貼心，特別親民價格還贈送非常可口品種多樣的早餐。前台服務讓人暖心，給她們滿分評價是必須的。下次來還是注這家！

不得不説老牌五星還是值得信任的，服務非常好，從剛到酒店辦入住，前台服務員幫忙升級房間（忘了是哪位服務員，前台幾位都挺好），給了入住小禮物，到房間發現有個房間水管漏水馬上也給更換了同一層別的房間，客房阿姨也是一絲不苟地打掃衞生，不過用上一次性床單被套，馬桶套更安心。服務人員也都彬彬有禮，每天都送來水果和酸奶，長者出行帶着把輪椅，門口保安師傅每次都主動幫忙把輪椅放後備箱。細節處更能體現服務。退房的時候前台小高也非常熱情，辦理好手續又送了小朋友兩個小禮物，小朋友特別喜歡！另外説説早餐，品種挺豐富的，淮揚菜也蠻多的。再説一下房間情況，床軟硬適中，睡得很舒服，而且也算比較安靜，略有外面的聲音可以聽到，不過在可接受範圍內。房間內的小冰箱內放着免費的可樂和雪碧，每天會有4瓶純凈水。不過因為酒店年代較久，電視較小，也不是智能馬桶，不過我們對這個硬件部分沒有那麼高要求，如果大家對房間設施要求較高的話可以看看更新的酒店。據有些網友介紹説是酒店的咖啡很好喝，大概是指早餐的現磨咖啡吧，我更愛他們家的酸奶，所以咖啡沒喝。他家酸奶比網紅的楊大酸奶味道好多了！當然這個僅代表個人觀點，如果下次再來揚州，那我肯定還是會先選擇金陵大飯店。