Hotel berhampiran Marco Polo Memorial, Yangzhou

One of the best customer service from the front desk that I have experienced in a long time. 石妍艳 (I think her name is Arial) upgraded my Tatami room to a large king size room and she personally lead us to the room. She added me to her Wechat and forwarded some food guides in Yangzhou. The room is clean. Location is excellent if you want to visit the Dongguan Old Street and the many restaurants within walking distant. She offered to deliver some desserts to our room int he evening. Upon checking out, there was a gift waiting for us. It was a box of the famous candy from Yangzhou. Thanks to 石妍艳 and her colleague for their nice hospitality and gestures.

強烈推薦如家精選東圈門店，地理位置好，服務熱情，有自助洗衣烘乾機。 在東圈門門口，離東關街，綵衣街很近，步行幾分鐘可達，附近各種小吃和小店，可以騎共享電動車逛揚州。個園，何園值得一逛，瘦西湖非常美，大運河博物館需提前預約，揚州非遺博物館，也值得一看。

Nice reception, she upgraded our room to suite. very kind of her. Room is clean and nice. Breakfast is fantastic. About 10 minutes walk to slender west lake.

In the busy life, we are always looking for a place to completely relax the body and mind. And the thin West Lake Hot Spring Resort, is such a dreamlike place, it with incomparable service, for each visitor to weave a beautiful memory. The moment he stepped into the resort, the enthusiastic and professional doorboy greeted him. With sincere smiles on their faces, they greeted us and quickly helped carry the luggage and guided us to the front desk. Xiao Zhang, the receptionist at the front desk, was even more impressive. without making us feel irritable about waiting. The room service of the resort is unique. When we open the door, the clean and warm environment suddenly greeted. The bed is soft and comfortable, the sheets are as white as snow and send out a faint fragrance, each fold seems to tell the heart of the staff. The facilities in the room are complete, and the layout is reasonable, from convenient charging sockets to exquisite toiletries, all take into account the needs of the guests. Every day the room cleaning is extremely meticulous, Tong Beibei housekeeper not only arranges the room in good order, but also considerate according to the use habits of the guests. Once we accidentally left a piece of clothes in the bathroom, and when we came back, we found that it had been neatly stacked on the bed, deeply touching the attention to the details and the respect for the guests' belongings. When it comes to catering service, it is a feast for taste buds. The waiters are like the messengers of food, knowing the menu and can recommend the right dishes according to our taste preferences. Whether it is the hearty buffet for breakfast, or the exquisite dishes of the meal, each food shows the superb skill of the chef.The ingredients are fresh, the cooking is just right, and the taste retains both local characteristics and innovative elements. In the process of dining, the waiter can always appear in time when we need it, to add drinks and change the tableware for us, but it will not disturb us too much, so that we can enjoy the pleasure brought by the food. In addition, the resort also provides room delivery service. Once we did not want to go out because we were too tired to play, so we ordered the food. arranged the table, so that we could enjoy the dining experience in the restaurant in the room. The hot spring service is the core highlight of the Slender West Lake Hot Spring Resort. From the The staff will regularly inspect the water temperature and water quality of the hot spring pool to ensure that every guest can enjoy the best hot spring experience. They will also provide guests with clean bath towels and drinking water. When we feel a little tired in the hot spring, they will carefully ask us about our feelings and suggest that we take a proper rest. In addition, the hot spring area and rest area, which is equipped with a comfortable lounge chair and warm blanket, when we come out from the hot spring, can rest here, enjoy a moment of peace, the staff will timely pass a cup of tea, to disperse the chill for us, that kind of caring feeling, as if in the home. Throughout the holiday process, the resort also praised its other servicesWhether it is the guidance service when visiting the park, or the quick response and processing when encountering problems, we can feel the professionalism and heart here. For example, when we asked about the surrounding tourist attractions, the staff not only informed us of the route and mode of transportation in detail, but also provided us with some small suggestions to play. These extra intimate actions made our vacation more perfect. I would also like to thank HanChao who has been following up for his meticulous care. In short, Slender West Lake Hot Spring Resort has created an unforgettable vacation trip for us with its excellent It will make you linger with services beyond your expectations.

I've been to Yangzhou several times for business reasons but by far my stay at this hotel has been the best. The hotel is quite new and has great facilities. The rooms are big and perfect for working and the breakfast buffet and fitness room are great additions. I want to make a very special remark on the outstanding customer care service delivered by Miss.Nancy ( the front desk manager). Her top quality help provided in order to overtake all the language barriers has made our business trip the most comfortable one so far. We will have to go back Yangzhou in the future again and from now on this hotel is going to be our first choice for sure.

Great hotel right next to the China Grand Canal Museum. The hotel has a very small gym and also access to washing machines and tumble dryers free of charge. The location is quaint, but quite far from down town.

Great location with self laundry, staff are friendly, there are printing station

不得不説老牌五星還是值得信任的，服務非常好，從剛到酒店辦入住，前台服務員幫忙升級房間（忘了是哪位服務員，前台幾位都挺好），給了入住小禮物，到房間發現有個房間水管漏水馬上也給更換了同一層別的房間，客房阿姨也是一絲不苟地打掃衞生，不過用上一次性床單被套，馬桶套更安心。服務人員也都彬彬有禮，每天都送來水果和酸奶，長者出行帶着把輪椅，門口保安師傅每次都主動幫忙把輪椅放後備箱。細節處更能體現服務。退房的時候前台小高也非常熱情，辦理好手續又送了小朋友兩個小禮物，小朋友特別喜歡！另外説説早餐，品種挺豐富的，淮揚菜也蠻多的。再説一下房間情況，床軟硬適中，睡得很舒服，而且也算比較安靜，略有外面的聲音可以聽到，不過在可接受範圍內。房間內的小冰箱內放着免費的可樂和雪碧，每天會有4瓶純凈水。不過因為酒店年代較久，電視較小，也不是智能馬桶，不過我們對這個硬件部分沒有那麼高要求，如果大家對房間設施要求較高的話可以看看更新的酒店。據有些網友介紹説是酒店的咖啡很好喝，大概是指早餐的現磨咖啡吧，我更愛他們家的酸奶，所以咖啡沒喝。他家酸奶比網紅的楊大酸奶味道好多了！當然這個僅代表個人觀點，如果下次再來揚州，那我肯定還是會先選擇金陵大飯店。

The room was very good as was the shower. Good breakfast and dinner available. Overall enjoyed and was very good for the price

One of the best hotels I’ve ever stayed at, especially for the price. Staff was very friendly, courteous and helpful. Our room was spacious, and everything inside our room were disinfected and vacuumed sealed. The gym was fully equipped with a nice yoga room. The staff even opened the gym for me when I needed to use it at 5AM outside their normal operating hours. Breakfast was superb. You can taste the quality of the food, especially the fresh brewed coffee and homemade yogurt. The only downside was limited amount of laundry machines, but the pros outweighed the con for sure.