To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(100)
Positive reviews(96)
Reviews with photos/video(15)
Clean and tidy(26)
Awesome rooms(25)
Friendly staff(12)
Near shopping area(9)
Convenient for shopping(8)
Classy environment(4)
Well designed(4)
Negative reviews(4)
Osman Y.
Selected 2-bed Room
Stayed in Jul 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Great location, friendly service. I think price is a bit high but still I can suggest to anyone.
Response from Property: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來舒適無憂的旅居體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Joao Antenor
Selected Queen Room
Stayed in Jun 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Very nice hotel, rooms are lovely, super breakfast, the location is just in front a shopping mall. Definitely will stay again next time.
Response from Property: Thank you for your comments, your satisfaction is the affirmation of our work, we will continue to work hard and improve, thank you again.
91 C
Superior Queen Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 5, 2024
Clean and quiet. Really comfortable.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a comfortable and worry-free travel experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
MikeWong
Selected Queen Room
Stayed in Jun 2024
Business travelers
95 review
5.0/5
Outstanding
Posted on Jul 31, 2024
quiet, good location, clean
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Tiago Borgonovo
Selected Queen Room
Stayed in Mar 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 26, 2023
Very good hotel! Good breakfast, room is clean and also good location
Response from Property: Thank you for your comments, your satisfaction is the affirmation of our work, we will continue to work hard and improve, thank you again.
RAAD HAMED AKBAR ALATRAQHCHI
Selected Queen Room
Stayed in Dec 2023
Business travelers
63 review
5.0/5
Outstanding
Posted on Jan 5, 2024
Very very clean and nice
Response from Property: Dear guests, hello, thank you for staying in Yuyao Fairfield Hotel, thank you for making such a delicate evaluation in your busy schedule, the hotel fulfills 100% commitment to provide guests with satisfactory accommodation experience. Look forward to serving you again, wish you a happy life!
RUIFOIDEI
Selected 2-bed Room
Stayed in Aug 2024
Business travelers
65 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Very good. Breakfast is good and the service from the staff is also very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Selected Queen Room
Stayed in Dec 2024
Other
3 review
4.0/5
Very Good
Posted on Feb 1, 2025
The hotel's things are very dirty... The bath towel was hung on the bathroom door (I assume that the things hung here are used as footrests) and thrown directly on the floor. After taking a shower, I found that a bath towel was missing (it had been used as a footrest)
I remember there was body lotion before, but now it has become hand sanitizer.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 非常感謝您對酒店的支持和各方面的認可, 我們所做的一切都衹為每一位賓客帶來舒適無憂的旅居體驗, 看到您的滿意和肯定, 我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Selected 2-bed Room
Stayed in Jun 2024
Business travelers
1 review
4.5/5
Great
Posted on Jul 4, 2024
The rooms and the front desk were all very clean.
The food was delicious and there was a wide variety, but neither English nor Japanese was spoken.
I would like a how-to guide on the TV.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Yuyao Fairfield by Marriott. Thank you for taking the time to give us such a detailed evaluation. The hotel implements Fairfield by Marriott's 100% commitment and wholeheartedly provides guests with a satisfactory accommodation experience. We look forward to serving you again and wish you a happy life!
Lucky Forever 2008
Selected Queen Room
Stayed in Nov 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Dec 17, 2024
The room is newly decorated and has basically all the functions. Hopefully, we can provide in-hotel meal delivery service. The bar could be bigger.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Yuyao Fairfield by Marriott. Thank you for taking the time to give us such a detailed evaluation. The hotel implements Fairfield by Marriott's 100% commitment and wholeheartedly provides guests with a satisfactory accommodation experience. We look forward to serving you again and wish you a happy life!
ジョーク
Selected Queen Room
Stayed in Oct 2024
Business travelers
70 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The clean and comfortable room, the friendly staff, the delicious breakfast, and the convenient location were all appealing. I had a comfortable stay and would like to use it again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Queen Room
Stayed in Sep 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Oct 20, 2024
The environment is very good, clean and comfortable. The breakfast is really bad. The breakfast of other hotels with the same price of 600+ is much better than this one. It is hard to swallow. It is not recommended to include breakfast when booking a room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Selected Queen Room
Stayed in Sep 2024
Business travelers
31 review
4.7/5
Amazing
Posted on Oct 18, 2024
The hotel is newly renovated, so it is very new and has good facilities. There is a big shopping mall opposite, but it is still a little far from the center of Yuyao. It costs about 10 yuan to take a taxi.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Yuyao Fairfield by Marriott. Thank you for taking the time to give us such a detailed evaluation. The hotel implements Fairfield by Marriott's 100% commitment and wholeheartedly provides guests with a satisfactory accommodation experience. We look forward to serving you again and wish you a happy life!
miaomiaowowo
Selected 2-bed Room
Stayed in Mar 2024
Family
11 review
2.2/5
Posted on Apr 7, 2024
Everyone, keep your eyes open! I originally chose this hotel because of the bad reviews, but it turned out to be a surprise! If it hadn't been 8-9 o'clock when we checked in that day, we would have changed places.
First of all, the newly renovated hotel smells very strong. Not to mention that everyone is sensitive to smells. I was first assigned to the 11th floor and entered the room for about 10 minutes. My baby’s nose felt like it was stuffed. I had a headache. The security guard took me to the 10th floor and smelled two rooms. One of them might have just been occupied, so the smell was a bit too late, so I just slept with the window open for the night.
Secondly, the front desk provided slippers and toothbrushes. Only when we got to the room did we realize why we were given them. There was nothing in the room, not to mention combs and lotions. There was not even conditioner. It was an all-in-one shampoo...
This is a hotel owned by Marriott. Marriott Gold Card and above members can enjoy free room upgrade service. The guy at the front desk said that starting from January 24, their members will not be given room upgrades. Haha, what a coincidence. In February 2024, I checked into Marriott in Guangzhou and upgraded my room. The guy at the front desk said that you booked it through Ctrip, which means that if you don’t book on Marriott’s official website, you won’t be given the normal membership rights?
Finally, let’s talk about breakfast. It’s simple. Some waiters said there are small wontons, some said they don’t, and some said wait 20 minutes. The fillings have to be adjusted on the spot. There is really nothing to eat. I said just wait. You can look at the pictures for yourself. There is no filling visible except the skin.
Original TextTranslated by Google
Response from Property: Thank you for taking time out of your busy schedule to share your stay experience. We attach great importance to your feedback and share your opinions with our team. We will strengthen the training and management of our employees and improve our service quality. Thank you for your feedback and hope to have the opportunity to serve you again. I wish you a happy life and all the best.
Guest User
Selected Queen Room
Stayed in Aug 2024
Business travelers
11 review
1.7/5
Posted on Nov 13, 2024
The breakfast is rubbish, the elevator takes a long time to wait, and the soundproofing is average.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!