Ulasan Zaan Hotel Amsterdam - Zaandam

You should teach your front desk to be more polite and know how to engage in proper conversation with guests, and I specifically mean Zoe. She needs a refresher on how to converse politely. While I appreciate the upgrade given, I didn’t accept it because it didn’t match our requirements so we stuck with our initial booking. When I politely declined, her body language and facial expression sent a message of annoyance as if it’s not her problem. And when I asked how many square meters the rooms are, she rudely and abruptly said, “I don’t know, check the website.” I was taken aback and when she realized what she did, she immediately found the answer and told me. Have her take a seminar on proper customer service or remove her from the front desk immediately.

5 mins walk to Zaandam station, very convenient location. 12 mins to Amsterdam central. The breakfast was so expensive so I didn’t opt for it. The water pressure in the bathroom was very high, hot water came through very fast. The bed was harder than expected tho. Overall it was a nice stay.

剛退房，連續入住了兩天，地理位置很贊，就在贊丹火車站旁邊，去哪裡都比較方便，過個馬路就是樂高小鎮，每天出發前都去轉了一圈。

特別舒適的大堂設計，典雅大氣，房間也不錯，窗外即風景。一直以為國外的酒店衹有洗浴用品，但是發現這裏咖啡機茶品配備齊全。酒店離火車站和大型超市衹有一兩分鐘，離商業街2分鐘，位置超級好。

環境非常整潔乾淨，廁所房間都很大 位置更方便，一出火車站走路一分鐘就是飯店 飯店服務人員也很親切！早餐也很豐盛好吃

Very kind and clean Would like if the hotel had slippers!

위치 좋고 바로 앞 큰 슈퍼도 있어 편리 했으며 크기나 청결도는 그럭저럭 괜찮았음. 다만 타월(수건)이 큰 것 하나만 있어서 부족했고 체크인 응대한 직원이 너무 불친절했음. 식사는 안 해서 모르겠고 짐 보관등 다른 직원은 괜찮았음.

Prefect location, nearby zaandam station. Go to ams central just 2 stop. Have 1 supermarket in front the hotel.

Wat een schoon prachtig hotel . Lieve medewerkers. En een schoon verblijf maakt het natuurlijk altijd fijn! Top hotel. Ben ik nog niet tegengekomen.

第二次住這家酒店，位置離市中心不遠，車站也很近

Very comfortable hotel

Ruime kamer en een leuke zwembad en sauna, goede service ...

Good place. Near by the train station.

Amazing experience at the hotel, check in was so smooth and professional. Staff don’t need to help as everything is clean up to date or brand new! The building outside was chocolate box! And the surrounding town was as pretty as a fairy tale! What a wonderful experience.