Hotel berhampiran Monument to King Tomislav, Zagreb

This room was perfect for my stay in Zagreb. The location is within walking distance of everything you want to see in the city. The room is clean and even has a stove and all kitchen utensils in case you want to eat on some days you’re there. On the last day, we went to the National Park and had nowhere to store our baggage the guy at the front desk held our stuff till 8 pm and worked extra so we could come to pick them up!! Great sat highly recommended!!

This hotel is the epitome of affordable present-day luxury. Very recently opened, the rooms, lobby and resto-bar have a crisp, modern feel to them while still maintaining a sense of old-school warmth. There's plenty of contemporary art to appreciate all through the premises, too. The rooms were very comfortable and had every amenity required. The staff were welcoming, very friendly and helpful, at both the front desk and at the restaurant. Breakfast was a hybrid affair between a buffet and an a la carte menu for the mains - a concept that I thought worked very well in terms of reducing food wastage and working towards sustainability, while still offering the guest a good choice of dishes. In terms of location - one really cannot ask for better, with the hotel being a two-minute walk from the main square, from which you can access many restaurants, shops, and most of the city's top attractions by foot. Trams and buses are also available in plenty from the square and its vicinity. Loved our stay at art'otel Zagreb!

very clean and beautiful apartment in the old centre of the city,together with a beautiful super model boss Maria, she even send tissue to me at night in the cold winter,very impressive ! 👍

Ich kenne das Hotel schon seit vielen, vielen Jahren, seit sicherlich 2005 und habe dort sicherlich schon einige Dutzend Mal genächtigt. Zuletzt vor etwa 2 Jahren. Aber so abgewohnt wie das Hotel heute ist, verdientes nicht mehr den Namen WestIn, denn es entspricht nicht dem hohen Niveau, welches mit dem Namen Marriott verbunden ist. Als sogenannter ”Prefered Guest” wird mir nicht, so wie üblich beim Einchecken die Creditkarten Sicherheit abverlangt, nein, es wurde der Sicherstellunsgbetrag gleich in voller Höhe abgebucht. Beim Check-out wurde der gesamte Rechnungsbetrag nochmals in kompletter Höhe abgebucht. Erst nach vehementer Reklamation wurde mir der Sicherstellungsbetrag wieder gutgeschrieben. So ein (schlechtes) Service habe ich noch in keinem Hotel erlebt und schon gar nicht bei Starwoods- Marriott, wo ich bereits mehr als 200 Buchungen hatte. Das Zimmer und insbesondere das Badezimmer mehr als abgewohnt. Allein die Kleiderbügel würden in einem 3* Hotel bereits im Abfall landen. Auch mit der Sicherheit nimmt man es in diesem Haus nicht sehr ernst. Der Aufzug kann von Jedermann benutz werden. Es wird keine Zimmerkarte abverlangt. Somit kann jeder von der öffentlichen Garage bis zu jedem einzelnem Stockwerk ungesehen die Etagen aufsuchen und hat freien Zugang zu allen Zimmen. Meim Wunsch, ein Zimmer mit Blick auf Altstadt wurde auch nicht entsprochen. Somit ist für mich alles klar. Ich werde nie mehr im Westin Zagreb nächtigen. Sicherheit Null und abgewohnt mit Investment Stau.

The hotel room was nice and clean on first sight but when you look closer you find a lot of things being very wrong. I had two windows in my room. One wasnt opening at all, the oder didnt close properly. Tilting it was not possible because no matter how you turned the handle it was always in the open position which also meant you could not block the outside noise from the restaurant below out. But since the AC wasn't working (no matter the setting, it was heating) sleeping with the window closed was not possible anyway. So you have a choice between a completely overheated room or loud noise and smell from the restaurant until midnight. The bathroom was mostly clean but everything is half broken and the toilet is placed so close to the wall that sitting straight on it is impossible, despite there being more than enough room for better placement. Neither the sink, the bathtub nor the bidet had plugs in them and the pipes below looked very dirty. The shower hose had black stains that looked like mold all over it. It was not pleasant to use that shower. There is only a single socket near the bed so you have a choice between using the bedside lamp or charging your phone. The service was ok most of the time but the person who did my checkout was extremely rude just because I didnt understand the croatian text on the payment terminal which caused the first payment to fail and they had to do it again.

Very good 5 star hotel Its location is approximately 8 minutes from the city center by taxi, in a quiet, upscale area away from the crowds and disturbances. Great reception and quick room delivery. The rooms are spacious, clean, beautiful furniture. The bed is very large and comfortable. The bathroom is spacious, complete with standing shower and bathtub. Good price for luxury and services

El hotel esta muy bien ubicado .Cerca del centro de la ciudad (veinte minutos andando y en linea recta) por lo que no tiene perdida La habitacion en la que me hospede ,era limpia, igua lde limpio el cuarto de baño ,silenciosa , y buenas vistas al exterior.El desayuno muy bueno.Al igual que la cena (que en mi caso fue bufet libre)

I highly recommend this hotel, amazing modern interior, one of the most exquisite breakfasts I've had. The bathroom had amazing body cosmetics.Good location - close to the highway, so you can quickly get out of the city.The center is 5-6 km away. They have a large underground parking.You won't regret staying here!!!

A nice hotel for an overnight stay. They have a map to take a walking tour of the area, but I wasn't there long enough to do it.