Hotel Mesra Haiwan Peliharaan di Zagreb

很舊，還能住！千萬注意前台會亂收費，明明已經在攜程上交完錢了，寫明包括所有稅費，前台又是希望你付押金，又是要再付城市稅！我看過點評根本不敢付押金，結果交了城市稅，還得通過攜程要求退回來！現在離開了一天了還沒有退回來呢！！！？

Amazing well-located hotel that exudes the old world charm. Fascinating story about how it started (It was built for passengers of the Orient Express in 1925), Well appointed room with good facilities and a nice selection of TV channels globally. It features several fine-dining restaurant and bistro. One day we had breakfast at Le Bistro before leaving for the airport. It took one of the dishes a bit longer to come in and unexpectedly the restaurant waived the bill for us. It’s a very thoughtful gesture.

Ich kenne das Hotel schon seit vielen, vielen Jahren, seit sicherlich 2005 und habe dort sicherlich schon einige Dutzend Mal genächtigt. Zuletzt vor etwa 2 Jahren. Aber so abgewohnt wie das Hotel heute ist, verdientes nicht mehr den Namen WestIn, denn es entspricht nicht dem hohen Niveau, welches mit dem Namen Marriott verbunden ist. Als sogenannter ”Prefered Guest” wird mir nicht, so wie üblich beim Einchecken die Creditkarten Sicherheit abverlangt, nein, es wurde der Sicherstellunsgbetrag gleich in voller Höhe abgebucht. Beim Check-out wurde der gesamte Rechnungsbetrag nochmals in kompletter Höhe abgebucht. Erst nach vehementer Reklamation wurde mir der Sicherstellungsbetrag wieder gutgeschrieben. So ein (schlechtes) Service habe ich noch in keinem Hotel erlebt und schon gar nicht bei Starwoods- Marriott, wo ich bereits mehr als 200 Buchungen hatte. Das Zimmer und insbesondere das Badezimmer mehr als abgewohnt. Allein die Kleiderbügel würden in einem 3* Hotel bereits im Abfall landen. Auch mit der Sicherheit nimmt man es in diesem Haus nicht sehr ernst. Der Aufzug kann von Jedermann benutz werden. Es wird keine Zimmerkarte abverlangt. Somit kann jeder von der öffentlichen Garage bis zu jedem einzelnem Stockwerk ungesehen die Etagen aufsuchen und hat freien Zugang zu allen Zimmen. Meim Wunsch, ein Zimmer mit Blick auf Altstadt wurde auch nicht entsprochen. Somit ist für mich alles klar. Ich werde nie mehr im Westin Zagreb nächtigen. Sicherheit Null und abgewohnt mit Investment Stau.

Der Service des Hotels ist toll. Der spa Bereich liegt im 10ten Stock mit einer schönen Aussicht, jedoch ist er um einiges kleiner als wie es auf den Bildern scheint. Am zimmer gibt es nichts auszusetzen, schaut sehr schön aus und ist sauber.

Very nice hotel,very clean.all staff are very nice,transportation is very convenient to all tourists attractions,only the breakfast not too many food to choices,we been having 3 nights dinner in the restaurant,staff in restaurant is very nice too,very good service.one of the staff told us,he said that’s the last night he working there, he have to change to the other restaurant,because he saw us continue 3 nights for dinner there , and we told him, we’re the last night dinner here too ,we back home tomorrow,we both laughed,we both reluctant to leave.

Stayed at Hotel International with a Costsaver/Trafalgar group tour on June 18, 19, 26. A very good location as it is situated in a quiet area but if you walk 20 minutes you are in the center of the action of Zagreb with parks, restaurants and shops. Just around the corner from the hotel is the Milnar Bakery. You can find all kinds of delicious baked goods to take on the go and very reasonable. Tried the tasty Mexican Chicken Roll 11 Kuna and the Burek with Apple 10 Kuna. They open at 5:30am and closed on Sunday. At the Hotel International their breakfast buffet is very good. They open at 6:30 am which can give you an early start to your day. A very good choice of breakfast dishes-scrambled eggs which were so tasty AND NOT WATERY, bacon, zuccini, assortment of cheeses and cold cut meats and so many other choices, delicious assortment of breads and rolls. Those rolls with the seeds, out of this world delicious. Wish I new what those rolls with the pumpkin seeds are called as would love to buy them back home in Canada. They also had fresh fruits and a nice display of fruit cocktail. They have a dispenser that you can get juices and cold water. The fruit juice was very refreshing. The room was on the small side but it served its purpose. The room and bathroom very clean. I liked the idea that the bathroom had a packaged soap provided as I found out in other hotels that the soap dispensers are so hard to squeeze out the liquid soap. It was great that the room had a fridge and there was a complimentary 1 liter bottle of cold water in the fridge.

As soon as we arrived the hotel. We were greeted by a friendly staff . We arrived early and they could manage to early check in for us . We need to wait for around half hour to have a room ready. We got a offer for coffee while we were waiting. From checked in to checked out , we had all friendly and professional staffs to help us . They recommended a few wonderful restaurants that the foods were delicious . Room is big and very good lighting . Room is clean and good house keeping . My husband had a few visits to a the bar and cigar lounge , he said was good . I had a massage with a Thai lady and enjoyed so much .

The name “Central Hotel” is a bit misleading because the city center is not nearby. It’s perhaps walkable, but the street to the center is not inviting for a stroll. The hotel is across the street from the train station, and next to a city park which looked lovely. The front desk staff recommended a restaurant nearby which was delicious. Our room was oddly configured, with a twin bed at opposite sides of the room reminiscent of a dorm room.

Where do I start we are two maturer people M61/F59 and was both slightly apprehensive about staying in a hostel, on arrival we was greeted by a girl on reception who was very informative, pointed out lots of things on the map she gave us and other general information, she seemed genuinely interested in advising us about things to see and do, she then informed us that our room was in the adjacent building and came with us to show us the access etc, the room was big and was ideal for our stay also very quiet and the bed was super comfy, the following morning we went down for breakfast which was more than adequate and whatever you ordered was freshly made a great way to start the day, the location was fantastic so easy to get to other parts of the city with regular trams passing on the street outside, a few nights we came back and went in the very smart bar area, the staff was friendly and the drinks was good we always ended up chatting to other people who was stopping there and everybody seemed very happy with their stay, we absolutely loved our stay and would stay there again when next back in Zagreb. Thank you to all the staff at Swanky mint.

This place is not very attractive from the outside, and worse on the inside. The location near shops, restaurants and attractions is good - but not worth the discomfort. You enter into what looks like a shopping mall - there’s a small market at the entrance, but reception is up a flight of stairs. (There is an elevator in the parking garage if you drive in.) The room is roomy but looks outdated and drab. The worst part is the air conditioning - as other reviews indicate dating back years - is a stupid and ineffective system. The front desk controls it, and our repeated calls down to the staff never improved the temperature. The room is hot, stuffy and uncomfortable. Do NOT stay here! If it were ME booking the room, instead of a tour company, I would have read the reviews and gone elsewhere. This place is awful. One star for location.