Hotel berhampiran Vidikovac Kraljičin Zdenac, Zagreb

very clean and beautiful apartment in the old centre of the city,together with a beautiful super model boss Maria, she even send tissue to me at night in the cold winter,very impressive ! 👍

The hotel in centre of Zagreb . Nice breakfast. The hotel has parking near from hotel and they have a very helpful staff.We enjoyed in our stay

Ich kenne das Hotel schon seit vielen, vielen Jahren, seit sicherlich 2005 und habe dort sicherlich schon einige Dutzend Mal genächtigt. Zuletzt vor etwa 2 Jahren. Aber so abgewohnt wie das Hotel heute ist, verdientes nicht mehr den Namen WestIn, denn es entspricht nicht dem hohen Niveau, welches mit dem Namen Marriott verbunden ist. Als sogenannter ”Prefered Guest” wird mir nicht, so wie üblich beim Einchecken die Creditkarten Sicherheit abverlangt, nein, es wurde der Sicherstellunsgbetrag gleich in voller Höhe abgebucht. Beim Check-out wurde der gesamte Rechnungsbetrag nochmals in kompletter Höhe abgebucht. Erst nach vehementer Reklamation wurde mir der Sicherstellungsbetrag wieder gutgeschrieben. So ein (schlechtes) Service habe ich noch in keinem Hotel erlebt und schon gar nicht bei Starwoods- Marriott, wo ich bereits mehr als 200 Buchungen hatte. Das Zimmer und insbesondere das Badezimmer mehr als abgewohnt. Allein die Kleiderbügel würden in einem 3* Hotel bereits im Abfall landen. Auch mit der Sicherheit nimmt man es in diesem Haus nicht sehr ernst. Der Aufzug kann von Jedermann benutz werden. Es wird keine Zimmerkarte abverlangt. Somit kann jeder von der öffentlichen Garage bis zu jedem einzelnem Stockwerk ungesehen die Etagen aufsuchen und hat freien Zugang zu allen Zimmen. Meim Wunsch, ein Zimmer mit Blick auf Altstadt wurde auch nicht entsprochen. Somit ist für mich alles klar. Ich werde nie mehr im Westin Zagreb nächtigen. Sicherheit Null und abgewohnt mit Investment Stau.

This room was perfect for my stay in Zagreb. The location is within walking distance of everything you want to see in the city. The room is clean and even has a stove and all kitchen utensils in case you want to eat on some days you’re there. On the last day, we went to the National Park and had nowhere to store our baggage the guy at the front desk held our stuff till 8 pm and worked extra so we could come to pick them up!! Great sat highly recommended!!

Hotel is on a walk distance from the center of the city. All employees are very kind and helpful. The parking lot is located within the hotel and surrounding buildings and is not on the street. The rooms are smaller (I don't know about all of them) but they are very clean and tidy. Breakfast is nice and correct.

Late night driving past and we stopped over for a night to rest. Hotel is big and rooms are very spacious. Car parking available next door in a public car park which links directly to the hotel lobby. Service is good and hotel is comfortable.

The hotel room was nice and clean on first sight but when you look closer you find a lot of things being very wrong. I had two windows in my room. One wasnt opening at all, the oder didnt close properly. Tilting it was not possible because no matter how you turned the handle it was always in the open position which also meant you could not block the outside noise from the restaurant below out. But since the AC wasn't working (no matter the setting, it was heating) sleeping with the window closed was not possible anyway. So you have a choice between a completely overheated room or loud noise and smell from the restaurant until midnight. The bathroom was mostly clean but everything is half broken and the toilet is placed so close to the wall that sitting straight on it is impossible, despite there being more than enough room for better placement. Neither the sink, the bathtub nor the bidet had plugs in them and the pipes below looked very dirty. The shower hose had black stains that looked like mold all over it. It was not pleasant to use that shower. There is only a single socket near the bed so you have a choice between using the bedside lamp or charging your phone. The service was ok most of the time but the person who did my checkout was extremely rude just because I didnt understand the croatian text on the payment terminal which caused the first payment to fail and they had to do it again.

We utilized this hotel after we flew into Zagreb, preparing to drive into Bosnia the next day. It was only a 15 min drive from the airport. There was plenty of parking (free). The hotel exterior was nice and well maintained. Check in was easy and attendant was friendly. The room was spacious by European standards and bathroom was nice. Good water pressure and plenty hot. Breakfast was fantastic - lots of options for food and drink. Cafe on site for coffee and ice cream, too. Only negative would be that there was a wedding the night we stayed, which went until 5 am (perhaps typical for a Croatian wedding!), and could still hear the base of the music two floors up. Not a problem for us, as we sleep with a white noise machine, but something to ask before the stay. Would certainly recommend this hotel!