Pengguna Tetamu
15 September 2023
We stayed 14 nights and on arrival we payed around €220 for the aircon the safe and tourist tax although I feel this is steep luckily we did our research and budgeted for this I do feel some if not all of this should be included in the price of the holiday it wasn’t cheap by any means but hey ho we had upgraded to a superior room it was bottom floor which was nice and modern a bit ruff in places if you look close enough overall a nice room and the beds were really comfortable it could have been cleaner it wasn’t filthy but could’ve been better like cob webs on ceilings lamps etc there was a toe nail in the bathroom we didn’t raise this with the hotel and just dealt with it our selves, the aircon was nice and cold but it cut out during the night with a fault code which I googled and was something to do with the aircon gas but we went to reception they gave us the €10 euros back for the night and apparently fixed the aircon it wasn’t fixed they just reset it but this didn’t cure the problem again the next night I woke dripping in sweat the aircon had cut out again with the same fault showing we complained again and they said it was our fault for messing with the settings now forgive me if I’m wrong but surly you have a remote with various settings on it so you can set the aircon to your liking but like I say this was our fault apparently so we didn’t complain again as we didn’t feel like we could after that and after that I didn’t change the settings again just turned it on or off when required but still every night with out fail the aircon cut out with the same fault showing I had to turn it off and leave it 10 mins to get it to reset and work again I had to do this 2 sometimes 3 times a night which was very frustrating, the shower was brilliant, over night we would leave our wet clothes and towels on the balcony wall to dry and we woke to find the clothes soaking wet as we were on the ground floor the Balcony/room is sunk in the ground so the balcony wall sits just above the grass level I assumed maybe there was a sprinkler system to water the grass so I started making sure before bed I removed clothes but if clothes weren’t left on the walls the walls were left dry I asked 1 of the bar staff if there was a sprinkler system or if someone walked around with a hose pipe to water the grass which he confirmed there was no sprinkler system so basically who ever watered our grass found it funny to absolutely soke our clothes and towels if we forgot to remove them over night, The pool and bar area was nice and clean the bar staff were really friendly breakfast which was included was ok the cooked side wasn’t great the bacon and sausage was average at best but there was plenty of other options pancakes pastries fruit cerial basically it was all good other than the sausage and bacon, the hotel it’s self is in an amazing location 5 min walk to the ***** and you are bang in the middle of and 10 mins walk to the beach also it’s bang next door to D and Bs whi
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