Pengguna Tetamu
10 Oktober 2023
I find this a difficult review to write as do not wish to be unfair to what is basically a nice hotel. I have given four stars - very good - but it I would describe it more as good rather than very good. We stayed here for three weeks half board from mid September until 8th October. We are not great fans of package tours but had such lovely experiences recently with similarly priced 5 stars hotels - Elysium in Rhodes and Elysium in Paphos - and read such positive reviews that we though we would book again. About a month before we went came across a YouTube review of this hotel - again very positive - which would be worth watching for anyone considering if this hotel is for them. My heart somewhat sank as it hardly seemed a five star luxury hotel. On arrival at main reception - a rather bland and underwhelming area - we were given a lovely warm welcome by Stella and other staff. The staff are lovely. But as a few others have pointed out this is a 4 star hotel trying to be a 5 star - the hotel prices are certainly 5 star! There are many positives - the staff are lovely and helpful, the pool area very nice and beautifully set out at night, the room cleaning is of the highest standard I have seen anywhere in any hotel in the world and the hotel well located. The rooms - or at least the room we had , “standard deluxe” are ok, rather beige and bland, with a small bathroom and a small balcony. The dining area is ok but again hardly five star - and the food 3 star. As a vegetarian - who does eat fish socially when necessary - the choice was quite poor. And fish fingers - described on menu as “fish sticks” - in a five star hotel on two or three occasions - left us speechless. My partner is not a vegetarian and described the mains as bland. The starters, salads etc were quite good but the same and after three weeks rather samey. The desserts were always delicious though. Drink prices were pricey. We still had a nice holiday but do feel a little bit disappointed with whole experience. If you are a vegetarian do not go half board - especially if you are staying more than a week. There was little or no hand gel around the hotel - or indeed anywhere on island or other places we went in Greece on trips - and lots of people with coughs and sneezing. We got some hand gel but left it a little late. We got more than a cold! Can I make a plea to place hand gel around the hotel especially eating area - management might respond to this with the usual “we take hygiene seriously and hand gel is readily available” line but please believe me, there was none. Sorry if this review is less than positive. It was a nice hotel, we had fab weather and Zakynthos and neighbouring island lovely.
Terjemah