Hotel berhampiran Walmart Express, Zapopan

The hotel is in a nice location, the rooms are clean and big, but especially the hotel staff are very attentive and friendly, Victor in the restaurant section will help you in every way, even the orders that are not on the menu will come from the kitchen immediately. I would like to thank the hotel staff, especially Victor. Otel konum olarak güzel yerde, odalar temiz ve büyük ama özellikle otel çalışanları çok ilgili ve güler yüzlü, Restaurant bölümünde Victor size her şekilde yardımcı olacaktır, menüde olmayan siparişleri bile hemen mutfaktan hazırlayıp gelecektir. Otel çalışanlarına özellikle Victor'a burdan çok teşekkür ederim.

The hotel was new and modern. The rooftop garden was very nice. We could relax there and had a panoramic view of the city. Across the street and within walking distance we found a few restaurants. Breakfast was simple but okay: some sweet bread/pastry, eggs made to order, coffee/tea, juice was usually a fruit juice like orange, and a ”jugo verde” - basically a ”green juice” of vegetables and fruits. Also some cereals and yoghurts. The breakfast menu mentioned fresh fruits but on the first morning there wasn't any until we were just leaving. Nothing at all the second morning when we started breakfast later at 8am. The coffee on the second day was just warm so I had to ask for a new cup. Since we made the reservation through ***********, I had written a similar review at their website.

I stayed here for 5 nights, probably longer than I've wanted to. normally when I travel to GDL I stay in another hotel, but I gave sleep inn a chance because of its location, good dining options within walking distance. The hotel is new, the price is right and the Wi-fi works very well! however several details could improve, specially cleanliness, the walkways are dusty, the ice bucket in the room with garbage and dusty, in-operational safe, I also reported the lack of towels and wipes at the gym to a lady in the front desk, her response complaining about the housekeeper was unprofessional.. and didn't get the things solved!. Breakfast is ok, but it is supposed to be ready at 7 which is already kind of late for me..., anyway if you arrive 7.05 you'll find the buffet unattended and you need to wait until somebody can serve you, furthermore they don't have have all options ready, maybe if you go 7.20 you'll have better chances . Free Parking is appreciated but it you need to drive very carefully because of its odd design... I give it 3 stars because it is new and the check out was quicker than usual . .. only at check in there is supposed to be someone at ground level to tell you what to do, because you need to take one elevetar to check in at first floor.. nobody was there when I arrived so I had to wait about 5 minutes for someone, then you need to take a different elevator to go to the rooms... so a little impractical

I stayed at the Holiday Inn Guadalajara Patria Universidad for five days recently, and I would never go back. The walls of the shower had hair from the previous guests, the blankets were stained, and the AC didn’t work properly. I used the hotel iron once to iron a dress shirt and it stained the shirt. The most significant incident was my STOLEN jacket. After returning to the hotel from being out a few hours, and the only time we requested the room cleaned, I realized my jacket was missing from the room, specifically from the closet where it was left. I informed the front desk of the situation and they were very nonchalant about the incident. I had to insist for them to take any type of action, and when they finally did, their resolution was an email about the incident to I assume hotel management. The next day I inquired again about the jacket and they asked me for my email and phone number in case they had an update, but I was never contacted again or given an update upon checkout. Approximately five days later, I called to follow up and the front desk said that they were aware about the incident but after seeing the footage of the hotel cameras they didn’t see anyone taking the jacket. Of course, if you’re stealing something from a room, you’re not going to let the cameras see you. That was the extent of their action. I never even received a call back to apologize for the incident, or any update if I hadn’t called back. The jacket had huge sentimental value, and I know now I’m never getting it back, but the minimum that I was expecting was an update, apology, some type of action or that they were at least trying, but it was clear they didn’t care. I highly recommend that if you can avoid this hotel, please do so at all costs!

Hay un bar con Terrazas cruzando la calle, la música se escucha hasta la madrugada. Muy difícil descansar así. Deberías traer tapones para los oídos si quieres usar este hotel. El área de alberca y gimnasio sin pequeñas pero prácticas. Toallas a disposición, buen servicio, y alberca con calefacción!!! El desayuno es básico pero aceptable. Los hot cakes se acabaron a temprano y ya no tenían para preparar más. Tache. La ubicación muy buena.

The hotel itself is beautiful and the pool and rooftop are gorgeous, with stunning views of the city. The view wasn’t much on our side, just a wall.. but we didn’t spend much time in the room anyway. The location is absolutely fantastic, being just a 5 minute walk from the historic Guadalajara cathedral! The staff were helpful and polite - Would recommend to any friend to stay here!

The Bellman was attentive and helpful. I use a wheelchair and he came down the steep front ramp and got me up into the attractive lobby! One gal at the Checkin Counter was busy eating! The other one became insistent she could not even take our names prior to their rigid 3 p.m. only time! It was 2:50 p.m.! I asked if our room was ready. She nodded. We waited at the empty restaurant. The Starbucks in the lobby was not open on time the next A.M. The Front Desk employee had no information and didn’t know who to ask! Our room was nice. Too bad the impressions made by the Front Desk were overriding!

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