Hotel berhampiran Isidor Griessner Park, Zell Am See District

So, if you are looking for a budget hotel ..stop reading. This is “erste Klasse“, you pay and will get everything you need. The hotel is very modern, not at a traditional Austrian hotel. The rooms are spacious and the beds are very comfortable. The every day cleaning is flawless. The breakfast is very.. I say very good… if you have included spa in your stay, you will enjoy something special… there different saunas.. spacious areas to relax… if you want to take a swim.. the hotel has two … indoor and outdoor.. it’s up to you… Why I love this hotel is that the service is great and the atmosphere is .. well it’s really relaxing.. you don’t get the feeling of that you are staying at a railway station.. if you get the feeling….but the downside is that you have to pay for this … well you only live once…

We stayed for four nights and only booked with breakfast. We had high hopes given all the good reviews the hotel has received. The overall experience was not terrible, but simply a disappointment. While the reception area feels fairly modern and refurbished, the rooms (or at least ours) had seen better days and should have been refurbished 10 years ago. Carpet in the hotel room had plenty of stains and most of the interior felt really outdated. This also goes for the pool area, which felt a bit crowded at times and the had very little excitment for the kids. The few toys that the hotel had at the pool area were broken and there was no area suitable for the smaller kids. The bed itself was neither good nor bad, but the pillows were hard and possibly old which made them hard to sleep on. The view from room was a train station and the main road which made it difficult having the windows open during night, resulting in a very hot room most days. The food at the restaurant was mostly tasteless so we decided to drive into town two of the evenings. The terrace is nice and was, together with convenience, only reason for us to dine at the restaurant a second day. Breakfast had many choices and was ok, but not more than that. Most of the staff was quite ok, often trying their best to serve although that also included instructing some teenangers working there as well. The reception was a real low point however. Feeling unengaged and jawned in front of us as we stood talking to her. It felt like this hotel was aspiring for something bigger but did not succeed in any area - compromises all over. Usually there are some comprimises, but it was all over unfortunately.

I have a complaint. Yesterday, I came to breakfast according to my reservation at the hotel. I did not find a table and I did not find anyone to receive me. So I went to a table where there was no one. I sat down to eat breakfast. I was surprised that the waiter asked me to leave the table in front of everyone, which embarrassed me in front of everyone present and put me at a far table. About the people, and I had to talk to the manager Marco to solve my problem. First, he refused to shake my hand. He showed me the guest list and that I was at the bottom of the list and did not deserve to be in view. He told me that he would reserve a table for me for tomorrow, but when I arrived today, I did not find my room number on any table nor anyone to guide me. Where is the professionalism in this dealing? And the manager tells me that I am at the bottom of the list and I do not deserve your good place!!! لا انصح ب الفندق من سوء الإدارة و سوء التعامل موظفين المطعم إذا حجزت لا تحجز بفطور عنصريه تعامل سيء جدا من اسوء تعامل في الفنادق الي زرتها موقعه جميل ولكن إدارة سيئه

Personale cordiale specialmente le adette alle pulizie. Sala colazione rinnovata, colazione a buffet con una buona scelta di prodotti. Ottima la posizione a pochi passi dal centro ed il parcheggio a disposizione degli ospiti anche se a pagamento. Persistente cattivo odore nella camera soprattutto dal wc (pippì), porta del bagno praticamente logorata, dentro al bagno scarsa illuminazione, sanitari più che datati, anche se puliti sono incrostati dall'usura. Lavabo senza tappo. Le foto pubblicate non riflettono lo stato attuale della camera, che è molto più usurata. Molto rumoroso si trova sull'incrocio della via principale trafficatissima sia di giorno che di notte e dato che non c'è AC occorre tenere la finestra aperta. Necessita di restyling sicuramente la camera che avevamo noi.