Hotel berhampiran Zespół Przyrodniczo-Krajobrazowy Dolina Sokołówki, Zgierz County

Once upon a time, this was an exemplar hotel, and by far the best in town, in particular in term of service. It has unfortunately sleeped away in the last 4 years, and what was the must stay at hotel, is now only the shadow of this massive former text mill, itself the glory of Lodz 100 years ago. Room are still larger by an standard, building is magnificent, but during my stay in mid May 2022, the once excellent ground floor restaurant was shut close, the tables at breakfast where taking ages to be cleaned, so you had to do it yourself if you wanted to seat without waiting 10mns (this is what it took them to clean the table next to mine), food is averagely good, the buffet still offers a high variety, quality is OK, not spectacular. The bed rooms are still massive by any standard, still fresh and clean 15 years after its opening, thr architecture goegeous, but service is a let down, when i came back to my room at 18h00 it wasn't cleaned since the morning, the same happened to me during my last stay there pre Corona outbreak. Luckily it wasn't midnight when I came back. Additionally, I discovered that they don't change linenes daily, but only every 2nd day, not what you can expcet in a 4*. This is a cheap trick to save 1$ on the cleaning cost, usually such hotels offer you the option they don't impose it on you like here. After complaining to the head of reception, this was the 2nd time it was happening, they sent a platter of cakes and latter called me to excuse themselves. This is appreciated and professional, but could be totally avoided, by ensuring that all rooms be cleaned during the day. If you make abstraction of the weak house keeping & breakfast service, it is a good hotel for 1 night if it is cheaper than Puro across the street, or the HI on Pietrokowska. The main pro in this one is the roof top pool and the huge room size, which can make it a great combination even for weekend stays, if you can forgive them all the service gaps. So Lodz has now probably better serviced 4 * hotels, just without a pool.

The hotel is centrally located and very convenient. It is also next to a large park for walks or runs. The rooms are comfortable and have good amenities ... nothing was missing from my point of view (even had an iron which is not as common in Poland). For me, it was on top of a tram stop and it was easy to get to my client every day. Breakfast starts at 7 am and this was perfect. There is a great choice of hot and cold food and great breads. Easy walk to ”Centrum” and not hard to get to and from the airport.

This is a relatively new hotel, located not far from the main train/coach station, in the traffic free commercial area. The amazing Manufaktura shopping district and other main tourist attractions are all within 10-15 walking distance. The hotel room facilities are modern and efficient. The private bathroom is of decent size and serves the purpose. The bedding is basic, but modern (each bed has its own power and usb outlets) and comfortable. The one thing the Hotel should improve is to provide coffee machine, or water kettle, and/or bottled water.

I have been several times in this hotel for the good location very near to the city center but overall for the excellent attitude of the staff. I would like to congratulate the GM in the hotel Mr Daniel Dzierba for the great work already done in the hotel and training to his staff....All of them are well prepare to solve any situation to satisfy a demanding guest like me.

We stayed here for one night at the weekend, the room was nice and clean, liked the decor, the bathroom towels were falling apart though! The lady on reception was nice however we went to the restaurant to get a table for two and the guy who worked in the restaurant was extremely rude for no reason at all. The restaurant was full apparently after being told to go down and get dinner, so we asked where else locally we could go, he said he didn’t know… ‘I don’t know’ offered nothing else… I asked the two women working with him (who were not busy at this moment) then said they didn’t know. Rude and unhelpful and very awkward! We left and the receptionist called us a taxi and we went to an amazing restaurant called Brednia about 5 minutes away. Food and drinks there and service wonderful! Came back to our room (17) Couldn’t get to sleep as there were really loud groups in the lobby which was next to our room. A call to reception didn’t help and the noise carried on. I wouldn’t stay here again or recommend sadly.

Beside the good size and modern rooms, but with very bad pillows and sheets, this hotel has little to offer, even as an holiday inn (they are a franchisee that use the brand to attract customers, but do little to recognise brand status). Location at the southern end of the city requires that you walk 1 km to the nearest restaurant and bar, the reception service is soviet style, dry and totally unfriendly. The reception area is as welcoming as a hospital reception, the staff unskilled and definitely not passionate to work there. The venue offers almost no facilities for a new hotel, the gym is miniature in the basement, no pool like at Vienna House and the hotel looked like a ghost ship during my 3 days stay, no customer around. A very weird experience, and definitely not a good Holiday inn. There are much better options in town with much better and friendlier service, i was fooled by the reviews, its a cold and unpersonnal post Communist venue. If only they would treat Diamond status with top service Never going back there (i am in Lodz every quarter)