The cleanest hotel we have ever stayed in. You can immediately see how they maintain such high standards, as guests are asked to remove their shoes before entering the accommodation area. It's a great system, with secure shoe storage near reception and slippers provided for guests. Maybe the most tasteful as well - wonderful soul music playing, exquisitely decorated, hosts that love animals and have a wonderful sense of humor - all on entry.
The room was well appointed and comfortable, although ours felt a little stuffy as there was no window that could be opened for fresh air. The shampoo and conditioner provided were quite basic, but this was more than compensated for by the impressive range of other guest amenities.
One standout service was the complimentary laundry. We were able to have a basket of washing done free of charge, and it was returned beautifully cleaned and neatly folded. As travellers, we really appreciated this thoughtful touch.
The staff were incredibly accommodating and eager to help—perhaps a little too attentive at times—but their hospitality was genuine and well intentioned.
There was a kettle and cups in the room, although tea and coffee were not provided.
Overall, an exceptionally clean and well-run hotel with thoughtful guest services and outstanding attention to detail.
Terjemah
