Runhu Holiday Hotel

Ulasan Runhu Holiday Hotel

Runhu Holiday Hotel

No.623 Renzong Road, Ganzhou District, Zhangye, Gansu, ChinaLihat Butiran Hotel
Runhu Holiday Hotel
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9.8/10
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2073 ulasan
Ulasan yang disahkan
Persekitaran9.8
Kemudahan9.7
Perkhidmatan9.9
Kebersihan9.8
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Pengguna Tetamu
Bilik 2-katil
Daftar masuk pada Feb 2025
Melancong bersama rakan
5 ulasan
10.0/10
Luar Biasa
Disiarkan pada 14 Apr 2025
One of the best hotels we have ever stayed. The room is spacious and customer service is excellent. Staff assisted us with the laundry so we did not have to do it ourself. The buffet breakfast has a variety of choice. I would definitely stay here again if we come back to Zhangye.
Menterjemah
Jawapan daripada Pihak Penginapan: 尊敬的貴賓您好!看到您如此熱情洋溢地誇讚我們,真的是太開心啦!我們整個團隊一直都在努力踐行着用心服務每一位客人的理念,致力於從方方面面去關注大家的需求,我們也深知,衹有不斷提升、不斷進步,才能持續給大家帶來優質的服務體驗,所以團隊的每一位成員都會繼續加油,將這份細心和暖心一直傳遞下去。再次感謝您的認可與鼓勵,期待您的再次光臨哦,到時候我們依然會全力以赴,讓您感受到一如既往的優質服務呢!
Pengguna Tetamu
Suite Eksekutif
Daftar masuk pada Jan 2025
Solo
14 ulasan
10.0/10
Luar Biasa
Disiarkan pada 24 Mac 2025
Wonderful room, very spacious and with all I could need. Attentive staff.
Menterjemah
Jawapan daripada Pihak Penginapan: 尊敬的貴賓:您好,衷心感謝您對我們酒店的高度認可!您的滿意是我們不斷前進的動力,我們始終致力於為每位賓客提供高品質的服務與舒適體驗。無論是商務出行還是休閑旅遊,我們都將以專業的態度和完善的設施,竭力滿足您的需求。誠摯期待與您再次相遇,祝您生活愉快!”
Pengguna Tetamu
Bilik 2-katil
Daftar masuk pada Mac 2025
Melancong bersama rakan
4 ulasan
10.0/10
Luar Biasa
Disiarkan pada 16 Apr 2025
We’ve never been to such a excellent hotel like this. Although the price is reasonable but the quality service is top of the notch. The room is spacious, everything is clean and well managed. The customer service staff is friendly, helpful. They gave us warm welcome, helped us to rent a car to visit places near Zhangye. The hotel restaurant is wonderful, we had all our meals in the hotel because the quality of food and the price is far more expected. Highly recommended.
Menterjemah
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,您好!衷心感謝您的高度讚譽與熱情推薦!為您打造優質且價格合理的住宿體驗,是我們不懈努力的目標,能得到您的認可,我們深感榮幸。房間的寬敞舒適、整潔有序,客服團隊的熱忱服務,都是我們希望為每一位賓客呈現的標準。很高興餐廳的菜品也贏得了您的青睞。期待您的再次下榻,我們將繼續堅持和努力,讓每一次入住都如歸家般温馨!
Charles
Bilik Katil Queen Saiz Terpilih
Daftar masuk pada Sep 2024
Pasangan
1 ulasan
10.0/10
Luar Biasa
Disiarkan pada 27 Okt 2024
This hotel is an absolute pleasure of our trip, their staff are so friendly and greeting us whenever we arrive or leave the hotel, room is clean and all towels are sanitized, they even offer disposable cover and alcohol wrap for toilet. Breakfast is amazing, served with all kinds of food and beverage. Mr Wang who picked us up and dropped us off is so nice and helpful. Will definitely come back again
Menterjemah
Jawapan daripada Pihak Penginapan: Dear guest, we are truly delighted to hear that our hotel has been an absolute pleasure during your trip. Your kind words mean a great deal to us.Our staff takes great pride in being friendly and greeting you with warmth every time you enter or exit the hotel. We believe that a simple smile and a friendly hello can make a big difference in your day and enhance your overall experience. We are also very meticulous about the cleanliness of the rooms. Ensuring that all towels are sanitized to the highest standards is just one of the ways we strive to provide you with a hygienic and comfortable environment. The provision of disposable covers and alcohol wraps for the toilet is an additional measure we take to prioritize your health and safety.We are glad you enjoyed our breakfast. Our team works hard to offer a diverse selection of food and beverages to cater to different tastes and preferences. We want to start your day on a delicious note and provide you with the energy you need for your adventures.Mr. Wang, our driver who picked you up and dropped you off, is always happy to be of service. His kindness and helpfulness are part of our commitment to making your stay as convenient and enjoyable as possible. We are proud to have him as part of our team.We sincerely look forward to your next visit. We will continue to maintain and improve our services to ensure that each time you stay with us, it's even better than the last. Whether it's enhancing the room amenities, expanding the breakfast menu, or further training our staff to provide even more exceptional service, we are constantly working towards making your experience truly unforgettable. We can't wait to welcome you back again and create more wonderful memories together. Thank you once again for choosing our hotel and for sharing your positive experience with us.
Pengguna Tetamu
Bilik 2-katil Terpilih
Daftar masuk pada Mac 2025
Melancong bersama rakan
4 ulasan
10.0/10
Luar Biasa
Disiarkan pada 10 Apr 2025
everything is very good especially the service
Menterjemah
Jawapan daripada Pihak Penginapan: 尊敬的貴賓您好!收到您這句 “一切都很好,尤其是服務”,我們心裏滿是自豪與喜悦!一直以來,我們都將服務視為酒店的靈魂,努力為每一位客人營造貼心、周到的入住氛圍。能得到您的認可,就説明我們的努力方向是正確的。未來呀,我們會繼續在服務上深耕細作,不斷提升,爭取給您帶來更多超出預期的體驗。真心期待您再次光臨,讓我們用更優質的服務續寫美好篇章!
Vendler
Bilik Bulat Deluxe
Daftar masuk pada Jul 2024
Pasangan
11 ulasan
10.0/10
Luar Biasa
Disiarkan pada 4 Sep 2024
We stayed 4 nights at the Runhu Hotel while we visited all the tourist attractions around Zhangye, including trips to the Gobi desert, Ping Shan Hu (Grand Canyon), the Alien Valley and other sites. The hotel - which is clean, spacious and quiet - has motivated employees who are happy to meet any request. The restaurant is actually very good with reasonable prices the buffet breakfast also was varied and of very good quality. The hotel also provides such services as nightly warm milk deliver and a foot soaking tub with epsom salts with no extra charge. The hotel also referred us to a driver with his own very nice and well kept car. He, Mr. Li, went way above and beyond what anyone could expect. He provided snacks, fruits, water and some sort of local soft drink and arranged tickets in advance where reservations were required and made sure to adapt those reservations when the weather closed one of the sites. His recommendations for local food at or near the various sites were also spot on. While the places were simple (and very inexpensive), the food was honest and good. You can bank on Mr. Li to make sure everything goes along smoothly. All you have to do is tell him what you want to see, or ask him for recommendations, and he will do the rest. In short, splendid hotel for the price with terrific service and if you need a driver, Mr. Li is your guy!
Menterjemah
Racing the sunset
Bilik 2-katil
Daftar masuk pada Mei 2024
Pasangan
7 ulasan
10.0/10
Luar Biasa
Disiarkan pada 19 Jun 2024
We just loved our stay at the Runhu Hotel. Everyone was so helpful. The staff went above and beyond to help us. The breakfast was great!
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Guest!Your satisfaction is our utmost priority, and we strive to provide exceptional service and comfortable accommodations for each and every guest. Your positive feedback validates our efforts and serves as a constant reminder of our commitment to excellence!
KTHB
Bilik 2-katil Terpilih
Daftar masuk pada Ogo 2023
Lain-lain
6 ulasan
10.0/10
Luar Biasa
Disiarkan pada 16 Sep 2023
This is my second time staying at this hotel. Lived up to my expectation. From the moment we step into the hotel, everyone working for this hotel will smile at you. All the workers were really helpful and nice. The service was very good. There is a humidifier in the room which you can turn on due to the dry air. They even prepare basin for you to soak your leg during the evening. They even prepare snacks ,fruits and yogurt for you to snack in the evening. All these gestures make you feel so welcoming. Between, this hotel accept foreigners.
Menterjemah
Michael Bastiaan
Daftar masuk pada Ogo 2022
Pasangan
11 ulasan
10.0/10
Luar Biasa
Disiarkan pada 19 Sep 2022
Very nice and welcoming staff, driving us to the airport and supporting in many ways. Large and good rooms.
Menterjemah
Pengguna Tetamu
Capsule Room (2 Beds) (Fridge)
Daftar masuk pada Mac 2025
Lain-lain
3 ulasan
10.0/10
Luar Biasa
Disiarkan pada 28 Apr 2025
服務一流,可稱得上“酒店界的海底撈”,在停車場保安大叔就來幫拎行李,行李有人幫送進房間,退房也給送上車。酒店提供很多意想不到的服務:泡腳、葯枕等等,甚至還有現切的新鮮小黃瓜面膜。酒店的早餐尤其讓人印象深刻,品種多,還有非遺小吃,就像一個小型美食街。希望繼續保持。
Menterjemah
Pengguna Tetamu
Bilik Bulat Deluxe
Daftar masuk pada Mac 2025
Keluarga
61 ulasan
10.0/10
Luar Biasa
Disiarkan pada 7 Apr 2025
一家有温度的酒店,無論大堂還是客房服務人員都熱情相待,完全是按照五星級酒店服務標準培訓的。房間很大,送迎賓水果小食和熱牛奶,走廊配有瓶裝七一冰川礦泉水,隨喝隨取,衞生乾淨整潔,床品舒適,房間很適合帶孩子玩兒來住。早餐豐富,有當地特色小吃美食。很滿意的一次入住!
Menterjemah
6/12
Jawapan daripada Pihak Penginapan: 尊敬的貴賓您好!您這細緻又暖心的評價,就像一束璀璨的光,照亮了我們酒店的每一個角落,讓全體員工都激動不已!能被您稱作 “有温度的酒店”,還説我們按五星級標準服務,這是對我們至高無上的褒獎呀。為您送上迎賓水果、小食和熱牛奶,在走廊備好冰川礦泉水,努力營造乾淨整潔的環境、提供舒適床品,這些都是我們希望能給您帶來温馨體驗的小心思,看到您和孩子喜歡,我們別提多高興啦。還有豐富且具當地特色的早餐,也是我們想讓您感受當地風情的一份心意。您這次滿意的入住,是我們前進的最大動力。期待您下次再來,我們會保持這份熱忱,給您和家人帶來更多温暖與美好,讓每一次入住都成為難忘的回憶!
Pengguna Tetamu
Bilik 2-katil
Daftar masuk pada Mac 2025
Keluarga
6 ulasan
9.5/10
Menakjubkan
Disiarkan pada 27 Apr 2025
生意好的店有生意好的店的理由。這家贏在細節上 服務比五星級酒店好。我猜哈這應該是老闆或者運營經理的固執和堅持。 真的是滿分不能再滿分。 青甘大環線被坑了幾家酒店了之後這家簡直是個天堂。性價比太高了 還有我都沒想到的那種細節 太棒了 服務員態度和微笑。泡腳和枕巾等細節 一級棒
Menterjemah
Pengguna Tetamu
Bilik 2-katil Terpilih
Daftar masuk pada Mac 2025
Keluarga
5 ulasan
10.0/10
Luar Biasa
Disiarkan pada 26 Apr 2025
首先這個酒店最出彩的是極其好的服務,然後是特別豐盛的早餐,我們一家都非常的滿意。晚上八點以後還送熱牛奶和鮮榨橙汁到房間。設施也很細心。入住和離店工作人員都主動送行李到車上。有朋友到張掖旅行必須強烈推薦。
Menterjemah
Pengguna Tetamu
Bilik Katil Queen Saiz Terpilih
Daftar masuk pada Mac 2025
Solo
7 ulasan
10.0/10
Luar Biasa
Disiarkan pada 21 Apr 2025
這趟青海西藏甘肅之旅,住過的酒店加起來有十多家,其中有不少五鑽或四星五星酒店,但這家個人體驗下來認為是整趟西北之行最好的酒店,整體服務不輸五星,把價格也考慮進去的話的話那就真的是整趟最佳了;工作人員非常專業,各種小細節做的非常細緻,本人頸椎不好,但酒店房間裏有這種圓形枕,真的睡的非常舒服;每天晚上還給貼心的準備洗腳水,這也是其他酒店沒見過的;早餐也十分豐富;下次來張掖的話還會選擇這家酒店入住。
Menterjemah
6/8
Jawapan daripada Pihak Penginapan: 尊敬敬的賓客,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間分享這段暖心的入住體驗!能成為您西北之旅的最佳站點,我們倍感榮幸與自豪!​您對服務細節的認可,是對我們最大的鼓勵!為頸椎不適的客人準備特殊枕芯、每晚送上暖心洗腳水,這些都是我們希望為每位旅人拂去疲憊的小心意,很開心能被您看見並喜愛。得知豐富的早餐也為您的旅程增添元氣,我們更是由衷欣喜。​您的滿意是我們前行的動力,期待下次重逢時,能繼續用貼心服務和舒適體驗,為您的張掖之行再添美好回憶!祝您生活愉快,萬事順意!​
Ouweilun
Bilik 2-katil Terpilih
Daftar masuk pada Mac 2025
Pasangan
7 ulasan
10.0/10
Luar Biasa
Disiarkan pada 17 Apr 2025
首先應該説,這至少是張掖市從設備設施到服務,都能排進前三的酒店,掛牌4星,具體説説細節; 第一點:服務相當值得肯定,能夠把“不打擾”做到細緻入微,很不容易,這在很多一線城市的掛5酒店之中都不見得做到。 首先説説泡腳桶:還準備了一暖壺的熱水,儘管因為到的比較晚,壺裡的水有點温了,但不得不説很貼心。還免費提供了浴鹽 其次,居然還有頸椎枕,對於頸椎不好的顧客是個福利,很多酒店都會準備兩個枕頭,一高一矮,一軟一硬,但無論怎麼調整,都不會很合適,但這個頸椎枕是我這些年睡得最好的一晚。還有消毒使用的枕巾,表揚! 布草消毒後均使用無紡布口袋存放,表揚!這樣可以避免在封閉的環境中返潮發黴。另外布草也很舒服,配得上酒店的星級。 然後:淋浴間,雙下水的設計很贊!避免了“水漫腳面”的尷尬,這個細節是很多酒店設計中忽視的,表揚!防水台採用槽麪石材,並不是那種硌腳的感覺,很舒服。 歡迎小吃和水果每天都會換新,昨天是蘆柑和聖女果,今天是蘋果和香梨(我改變行程,又住了一天) 小建議: 1,加濕器可以換個位置,擠佔本不富裕的牀頭櫃,並佔一個插座,這對習慣把手機充電放在床頭的顧客就比較尷尬; 2,房間的窗簾建議取消聲控環節,衹有這一項功能,沒啥必要。同時建議把窗簾遙控器擺放再明顯一些,同時提示不要用手拉!電動窗簾用手拉很容易拉壞; 3,房間內應該具備增加智能硬件控制的條件,小米和小度的系統都還好,這樣可以把窗簾包含進去; 總之,很值得推薦!小建議衹是細節(本人做了近20年的酒店行業),不影響整體入住體驗。補充一點;床墊很舒服!最後表揚一次!
Menterjemah
6/8
Jawapan daripada Pihak Penginapan: 尊敬的行業前輩,您好!懷着無比崇敬與感激的心情讀完您專業且細緻的入住反饋!能得到深耕酒店行業近 20 年的您 “張掖市前三” 的高度認可,是我們至高無上的榮耀!您對服務細節的精準洞察,讓我們倍感振奮 —— 從 “不打擾” 的服務理念,到泡腳桶、頸椎枕、消毒布草的匠心準備,再到雙下水淋浴間、每日煥新的歡迎果盤,這些細節被您一一看見,我們由衷感動!感謝您提出的寶貴建議,您的專業視角為我們指明瞭提升方向,每一條建議都將轉化為服務升級的動力!作為同行,深知酒店運營的不易與堅守的意義。您對床墊、布草等品質的認可,更是對我們堅持高標準的莫大鼓勵!誠邀您隨時 “回家” 檢驗我們的改進成果,未來定以更貼心的服務、更完善的細節,不負您的信賴與推薦!期待與您再次相遇,共話酒店服務的美好!