Renrenyimushui
June 23, 2024
This stay was a very poor experience:
1. The hotel is located in a commercial complex with several parking lots. I called the front desk and was told that it was the underground parking lot at Guomao. I asked which road the entrance was on, and the answer was that I didn’t know which road. Even if I asked the people at the front desk, I didn't know. We later drove around and asked the security guard to find it. When checking in, I said that you should send a text message with parking instructions to guests. She also said that the parking lot is right there... It was difficult for us first-time guests to find it. The key to service awareness was poor.
2. The facilities are also very poor. It feels like a hotel-style apartment. The bath water is very small, smaller than at home, and the water temperature and flow are unstable.
3. The quality of the bed frame is poor. The bed will move when you sit down suddenly, and the bed will creak when you get up or turn over.
4. I got a bar stool, but I can’t sit on it at all. My back hurts after sitting for a while. Wouldn’t it be better to put a sofa chair instead? Only a small roll of toilet paper was given, as if it was leftover.
5. The last and most disgusting thing is that there are cockroaches in the room. After washing up in the morning, I noticed a big cockroach under the sink, as evidenced by the photo. I purposely closed the bathroom door when I went to have breakfast, but when I returned to the room after eating, I found a cockroach next to the suitcase. I have stayed abroad countless times and have never encountered this kind of thing, which shows that the hotel's hygiene is extremely poor.
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