Hotel berhampiran FILA, Zhengzhou

The room is really nice and the location is very good. Walking distance to railway station also to the business district. What I amazed is how helpful the reception staff is. I sent a package from another city and somehow it there was a mistake from the courier and it wasn’t arrived in this hotel on time. The reception help me to call the courier for more than 30 minutes because i couldn’t speak Chinese and I don’t have Chinese number as well.

The hotel is located right of the centre of city. The walking street have bundle of restaurant and street food, solely the foot step away from the hotel which is super convenient for the guest. The revolving restaurant at the roof top serve the guest breakfast is the plus point of this hotel. The breakfast food variety is good and they have provided 4 to 5 type of soup noodle immediately cook for you. Although hotel itself shown a certain of age, the maintenance and cleanliness still managed well. The only drawback of this hotel is the mattress and pillow is not really comfortable since you can feel the metal spring when you sleep.

給孩子定的酒店，孩子説還行，但是你要求50個字的評價吃能延遲退房，我覺得有點過份了，寫多少字是我的問題，你房間和服務沒問題給你個好評也沒什麼，延遲退房是你的事，但是還給顧客定要求，我第一次見，本來可以給你五星好評的，就憑你這一點那就算了吧，不給你差評不錯了！而且好評不好評我都有積分，不是你送的，想明白服務是怎麼做的再説吧！

The rooms are really handsome. One issue - the air conditioning is set at one temperature for the ENTIRE hotel - that is why I have facilities low. Check-in at 10pm, my room was 28 degrees and there was no way I was staying there - the young door man, I believe it was LEO, saved the day, offering me a room on the colder side of the hotel, at 22 degrees. Downgraded in the process - not Leo's issue, I am sure. Hotels reputation is so related to their staff.

Convenient location near the railway station. In general, the conditions are very good, especially liked the European breakfast with a huge selection of dishes and excellent coffee. We also enjoyed swimming in the pool at the morning. It was especially pleasant that fruit was waiting for us in the room, and when we left, we were given a gift from the hotel - a nice figure of the shaolin monk. The only wish is to add an additional set of shampoo, shower gel and hair conditioner to the bathroom, because when you take the bathroom, then you want to wash immediately, rather than run to the shower. The staff is polite and speaks English.

看演唱會加上第二天一早要坐高鐵，糾結了很久不知道選哪家酒店，看到他家有接送演唱會的服務，離高鐵站也近果斷下手了。 服務:特別好，不管是前台還是酒店接送演唱會服務（接的時候一上車就發礦泉水，到酒店了還有前台人員發冷的礦泉水👍👍👍），由於我是週六早上很早到的鄭州，當天有點太熱了，逛了一下博物館也受不了，想着到酒店入住不了在大堂呆一下，結果11點多就給我辦理了入住👍👍👍 衞生:乾淨無異味，我對氣味比較敏感，有些老酒店因為設施老舊浴室會有一些異味，這裏完全沒有，大堂也沒有那種網紅酒店的特濃香水味。 環境:交通出行很方便，5分鐘到地鐵口，從酒店到演唱會現場坐地鐵1個小時足夠，我5.30出發，7點就坐到演唱會座位上了，去二七廣場和河南省博（公交車半小時）都很方便。 設施:有一説一聲確實是那種老式酒店的風格，有浴缸淋浴在浴缸裏面，沒有做到乾濕分離，但是浴缸上有擋簾，很乾凈沒有黴點，所以還是滿意的。

The traffic management at the entrance to the hotel is quite bad, there is always a queue. I would expect there to be a staff member downstairs to greet me and help take my suitcase out of the trunk but there was no one . The entrance to the hotel feels quite random and unprofessional. A few more water bottles and coffee pouches in the rooms would be better. It’s frustrating to keep having to call room service to request them. Otherwise a good hotel, iron and ironing board provided in the room

Toilet smelled very bad, probably a sewer problem. Breakfast was complete if you like chinese style breakfast otherwise not very good. Service staff very nice and helpful

Di Zhengzhou pada musim ini, jika bilik berventilasi sepenuhnya, penyaman udara tidak diperlukan pada waktu malam. Tetapi suhu masih tinggi pada siang hari! Bagaimanakah suhu menurun selepas terdedah kepada matahari selama sehari dalam persekitaran tertutup? Mengorbankan pengalaman pelanggan untuk menjimatkan bil elektrik. Saya tiba di hotel sekitar jam 2 pagi, dan suhu bilik adalah 27 darjah Saya menetapkan fungsi penyejukan kepada 25 darjah Selepas 15 minit, suhu tidak turun sama sekali penyaman udara berada pada perkongsian masa Jika ia tidak dihidupkan pada waktu malam, fungsi penyejukan tidak boleh digunakan. Saya tinggal separuh tidur dan separuh berjaga selama beberapa jam dalam persekitaran tertutup pada suhu 27 darjah Celsius sepanjang malam, sehingga saya tidak membuka pintu untuk mengudarakan bilik pada waktu pagi, suhu bilik menurun! Saya tidak sangka hotel yang diuruskan oleh InterContinental diuruskan dengan begitu baik! Keadaan ini hanya berlaku apabila tetamu mendaftar masuk pada waktu malam Jika anda mendaftar masuk pada waktu siang, fungsi penyejukan anda dihidupkan dan suhu bilik boleh dikekalkan pada suhu yang sesuai. Mungkin anda telah membuat pengiraan dan memutuskan dua perkara untuk menjimatkan bil elektrik dan mengorbankan pengalaman pelanggan individu, dan anda memilih yang kedua. Cadangan untuk anda: Sebelum saya mendaftar masuk, apabila penyejukan dihidupkan pada siang hari, hidupkan penghawa dingin di dalam bilik sehingga saya mendaftar masuk. Tetapi saya tidak tahu sama ada ini adalah pengiraan yang menjimatkan kos Jika anda menghidupkan perkongsian masa penyejukan, ia memang boleh menyelesaikan masalah tetamu seperti saya yang menginap di siang hari! Tidak mungkin, perkhidmatannya pasti teruk! Pengurusan pastinya ulasan yang buruk! Jika anda ingin menjimatkan tenaga dan meningkatkan kecekapan, terpulang kepada anda untuk meningkatkan kecekapan apabila tiada tetamu yang menginap!

Very good hotel with top rated facilities. Everything feels luxurious and it is a very comfortable stay. High recommended for business traveller, especially when it is just 10 mins ride to the high speed train station. Free transfer between hotel and station.