Hotel berhampiran Henan University (Zhengzhou Branch), Zhengzhou

Wonderful hotel with passionate and friendly staff. Special thanks to the staff who helped throughout my stay are Antoine, Jasmine , Miaomiao and Amanda. The restaurant is also stupendous, food is delicious and can accomodate all my culinary needs and thanks to Roger and Antoine. I always stay in sofitel when I visit Zhengzhou. I will stay same hotel again when next time.

Convenient location near the railway station. In general, the conditions are very good, especially liked the European breakfast with a huge selection of dishes and excellent coffee. We also enjoyed swimming in the pool at the morning. It was especially pleasant that fruit was waiting for us in the room, and when we left, we were given a gift from the hotel - a nice figure of the shaolin monk. The only wish is to add an additional set of shampoo, shower gel and hair conditioner to the bathroom, because when you take the bathroom, then you want to wash immediately, rather than run to the shower. The staff is polite and speaks English.

The traffic management at the entrance to the hotel is quite bad, there is always a queue. I would expect there to be a staff member downstairs to greet me and help take my suitcase out of the trunk but there was no one . The entrance to the hotel feels quite random and unprofessional. A few more water bottles and coffee pouches in the rooms would be better. It’s frustrating to keep having to call room service to request them. Otherwise a good hotel, iron and ironing board provided in the room

The hotel is located right of the centre of city. The walking street have bundle of restaurant and street food, solely the foot step away from the hotel which is super convenient for the guest. The revolving restaurant at the roof top serve the guest breakfast is the plus point of this hotel. The breakfast food variety is good and they have provided 4 to 5 type of soup noodle immediately cook for you. Although hotel itself shown a certain of age, the maintenance and cleanliness still managed well. The only drawback of this hotel is the mattress and pillow is not really comfortable since you can feel the metal spring when you sleep.

The room is really nice and the location is very good. Walking distance to railway station also to the business district. What I amazed is how helpful the reception staff is. I sent a package from another city and somehow it there was a mistake from the courier and it wasn’t arrived in this hotel on time. The reception help me to call the courier for more than 30 minutes because i couldn’t speak Chinese and I don’t have Chinese number as well.

Di Zhengzhou pada musim ini, jika bilik berventilasi sepenuhnya, penyaman udara tidak diperlukan pada waktu malam. Tetapi suhu masih tinggi pada siang hari! Bagaimanakah suhu menurun selepas terdedah kepada matahari selama sehari dalam persekitaran tertutup? Mengorbankan pengalaman pelanggan untuk menjimatkan bil elektrik. Saya tiba di hotel sekitar jam 2 pagi, dan suhu bilik adalah 27 darjah Saya menetapkan fungsi penyejukan kepada 25 darjah Selepas 15 minit, suhu tidak turun sama sekali penyaman udara berada pada perkongsian masa Jika ia tidak dihidupkan pada waktu malam, fungsi penyejukan tidak boleh digunakan. Saya tinggal separuh tidur dan separuh berjaga selama beberapa jam dalam persekitaran tertutup pada suhu 27 darjah Celsius sepanjang malam, sehingga saya tidak membuka pintu untuk mengudarakan bilik pada waktu pagi, suhu bilik menurun! Saya tidak sangka hotel yang diuruskan oleh InterContinental diuruskan dengan begitu baik! Keadaan ini hanya berlaku apabila tetamu mendaftar masuk pada waktu malam Jika anda mendaftar masuk pada waktu siang, fungsi penyejukan anda dihidupkan dan suhu bilik boleh dikekalkan pada suhu yang sesuai. Mungkin anda telah membuat pengiraan dan memutuskan dua perkara untuk menjimatkan bil elektrik dan mengorbankan pengalaman pelanggan individu, dan anda memilih yang kedua. Cadangan untuk anda: Sebelum saya mendaftar masuk, apabila penyejukan dihidupkan pada siang hari, hidupkan penghawa dingin di dalam bilik sehingga saya mendaftar masuk. Tetapi saya tidak tahu sama ada ini adalah pengiraan yang menjimatkan kos Jika anda menghidupkan perkongsian masa penyejukan, ia memang boleh menyelesaikan masalah tetamu seperti saya yang menginap di siang hari! Tidak mungkin, perkhidmatannya pasti teruk! Pengurusan pastinya ulasan yang buruk! Jika anda ingin menjimatkan tenaga dan meningkatkan kecekapan, terpulang kepada anda untuk meningkatkan kecekapan apabila tiada tetamu yang menginap!

This is an excellent hotel, with standards that match those of western hotels. Rooms are large and comfortable, there are many amenities, and cleanliness is top notch. The location isn’t great because most attractions are far from the hotel, but there are supermarkets and coffee shops in the vicinity. There was an incident with staff upon check-out but the overall experience was positive.

Good location, easy to move around. As with all Chinese hotels the room doors close so loud you hear all other guests coming in and out. The cleaning 阿姨 are so loud yelling in the corridor

the rooms are very nice, spacious and clean. the service is also very good. located in a strategic area, there are several mini markets under the building. there are several food stalls and from afternoon to evening there is street food too.. the boss is also very friendly and helped me a lot. Will stay here again if I go to Zhengzhou... highly recommended 👍🏻👍🏻

Convenient location and just opposite one shopping mall. Nice,clean room spacious room! The breakfast is simple but valuable, delicious with local food!