Ulasan Crowne Plaza Zhengzhou

The bed mattress was not comfortable and the room was very hot since the air conditioner had no cold air. It was difficult to sleep though they provided us with fan but still it was uncomfortable.

Super good service from Kiki / Jenny when i did my check in and check out. Don't think i have had any better friendlier service than this. Kiki / Jenny - pls keep up the good work, so everyone feels so at home when they stay at Crowne Plaza. Conclusion, the service is not not only a "5 Stars" service ....i would give it a "10 Stars" service......as it made me feel so at home. Thanks

Upon arrival, the hotel staff was professional and patient, he waited for us to check in at the counter and then bring us to our room with our luggage. We book the room one day before the trip, and try to call them if we couldn’t check in earlier. They prepared the room and we are able to check in straight away upon arrival. Really appreciate this kind gesture when travelling with kids.

very good!

Very good!

It was my first time booking a hotel in Zhengzhou and it was worth it. Some of the hotel stuff know English, which was really helpful. By the reception, there was always an English speaking assistant. The pool is so big and clean, the sitting area around the pool is even more lovely even if you want to just chill and relax. The stuff all around the hotel was super nice and the rooms were clean, room service came daily. The only issue we had was when we arrived, the didn’t allow my partner to check in due to his nucleic test apparently being over 48hrs, even though on the suikang it was still showing within 48hrs, but they said they look at the time you did it at. And it was midnight at 00:30. This ruined our first night. Worse because he stays in Zhengzhou and hadn’t left ZZ in months, he could’ve done it the morning after getting a good rest. The room was already paid, and they put that money to waste for that day.

Beautiful hotel

這次入住河南中州皇冠酒店總體感覺還是不錯的，入住的時候首次給的房型因有噪音（應該是旁邊有店鋪裝修），酒店派服務員過來檢查後及時調換了房間。酒店雖然歷史悠久，但是衞生環境還是可以的，我這次選的是家庭房間，很適合一家三口一起出行入住。樓上樓下互不幹擾。酒店的早餐有河南特色美食區，餐食符合五星標準。

此次入住貴酒店，體驗感極佳，尤其要對前台 Jenny 提出表揚。 從踏入酒店開始，Jenny 就以熱情友好的笑容相迎，讓我在陌生的環境中瞬間感受到了温暖與親切，長途跋涉的疲憊感也消散了不少。辦理入住手續時，她業務嫻熟，效率極高，每一個環節都處理得井井有條。同時，對於我提出的諸多問題，她都能耐心解答，還詳細地為我介紹了酒店的各項設施與服務，讓我對接下來的住宿充滿期待。在入住期間，我因為個人需求提出的一些要求都能積極迴應幫我解決，而且自始至終都保持着良好的態度。 展現出的高度專業性以及對工作的熱忱，為我營造了一個舒適、安心且愉快的住宿環境。我會毫不猶 豫地向親朋好友推薦這家酒店

入住體驗極佳，強烈推薦. 非常滿意這家酒店的整體入住體驗。房間很寬敞明亮，床品非常舒適。設施方面，酒店的健身房、游泳池等都非常乾淨整潔，且使用起來非常方便。酒店還有機器人,外賣可以讓機器人送上去,比較方便,酒店後面還有個小花園,是鄭州唯一一家園林式酒店,酒店的歷史文化底藴深厚,也是首家歷史文化名酒店. 體驗非常好. 服務方面，員工們態度熱情、細心周到，為我提供了非常好的服務。前台suki的服務很贊.這裏的位置也很便利。總的來説，這家酒店的性價比非常高，絕對值得一住。我強烈推薦這家酒店給我的朋友們。

酒店很有歷史感，坐落在一個酒店大院內，整體環境很好，綠植很多，酒店的設施維護的還不錯，員工的服務很好，尤其是值班經理Ashley。 早餐自助餐廳品類也很豐富，吃得飽飽的，很滿足。 酒店目前還有一個自助餐238買一贈一的活動很划算 今後來鄭州市內，還會再來這家酒店的，非常推薦。

對洲際系列的酒店一直很放心，入住的時候前台會盡可能滿足房間的需求，門口接待也非常熱情。 酒店裝修非常具有特色，古典風格挺適合拍照，老牌五星級酒店確實不一樣。必須點贊，贊贊贊！ 早餐到10點半，但不會因為快到時間了就停止更新菜品，味道也很不錯。 對了，酒店的晚餐也很不錯，現在238單人自助午晚餐買一贈一的活動很划算，而且味道不錯！特意問了一下工作人員姓名，必須給點贊，工作人員Ashley和Alice非常不錯很熱情。

設施：房間設施完善，游泳池非常大 衞生：房間衞生乾淨整潔 環境：園林式酒店，非常安靜，地理位置優越，交通便利，酒店大院內部就有充電樁，並且還是華為超充，非常方便。酒店非常有歷史文化氣息。 服務：下車有禮賓幫忙拿行李，前台辦理入住迅速，碰到酒店人員都會熱情打招呼。入住期間大堂副理陳帥輝全程關注，有求必應，非常滿意。

還得是老牌五星，大堂氣勢恢宏，並且有個照片牆展示了很多入住過的名人，歷史感滿滿。前台楊柳小姐姐非常專業，房間提前準備了水果和小蛋糕，看着就很用心，因為想品嚐一下當地特色的胡辣湯，訂的房間沒有包含早餐，張經理非常熱情的給我們介紹當地的方中山，還很體貼的告知味道偏辣，嘗試過之後感覺真的辣，退房張經理還詢問車牌是否輸了停車卡，送到酒店門口，真是太熱情了。酒店的泳池不錯，非常喜歡，下次還來住，強烈推薦大家都來！