Ulasan Phoenix Hotel

Hotel ini sangat berpuas hati, sangat tenang, dan katilnya sangat selesa. Anda boleh tidur sehingga anda bangun secara semula jadi. Terutamanya kaunter penerimaan tetamu mempunyai perkhidmatan yang lebih baik. Dia membantu saya mengambil kurier. Sangat bersemangat dan memberinya thumbs up. Kemudian, Zhengzhou kembali tinggal di sini.

It was a very random visit to the hotel. But the staff surprised me with their hospitality and politeness. Also I was given fruits for free and some sweet presents in the morning when checking out. I loved playing the piano at the lobby. Thanks for good experience!

I'm there for business and it is close to the location of my visits. The hotel is grand and the location is near to many food stalls which is convenient to me. The hotel also has its pool and spa services. The breakfast is okay serving some local cuisines which is changed daily during my course of 5 days stay. The breakfast opens from 7 to 9.30am which is quite odd, I hope the opening hours are stretch longer. The room is clean with serving of fruits and snacks daily which is very much appreciated. However, the downside is that many people do smoke inside the hotel. I could easily smell cigarettes in the bathroom and toilet at the ventilation. Another part which I am not quite comfortable during the night is that the air conditioning wasn't adjustable which makes the room very hot without proper ventilation. Other than that, the stay is comfortable. It will be perfect if the upper part can be improved to meet international standards.

Ample space. Comfortable room. Helpful staff.

Great service overall.A 10/10 experience.

The place was really clean and the staff were very friendly and helpful

The room is clean, cups and utensils are well sanitized as they have a mini portable sanitizer inside the room. The food at the restaurants are really good and the staffs are very friendly and helpful.

Great place to stay and the staffs are friendly. Rooms are big and clean. Great amenities.

Very very nice and clean and comfortable hotel I like it

孩子考試入住這個酒店，很不錯的體驗，酒店環境好，工作人員很熱心，特別感謝第一天的予美和綿綿在我急需打印時給予的幫助，退房時關關和景行的熱心服務，總之酒店的環境美，安靜，整潔衞生，服務人員的熱情服務都讓我們留下了深刻的印象，祝願酒店生意在這炎熱的夏天蒸蒸日上。

非常好的體驗，孩子高考在這裏訂的房間，賓館環境很好，乾淨整潔，服務非常貼心，安排了背街的房間，遠離電梯，很安靜，感謝楚楚和君宜，送的有自製的小餅乾，很貼心，酒店還贈送了果盤，牛奶，甚至還有文具，點贊點贊

體驗喆鵬酒店後做個評價，環境乾淨整潔，房間佈局堪稱完美，優雅而不失情調，服務周到讓人無比舒心，給我營造一種家的感覺，價格也很合理。前台景行和若汐服務很熱情，以後還會一如既往地入住。

第一次去河南，帶着一家老小，辦理入住的時候，訂單出現了一點小插曲，但很快前台的工作人員馨寧和樂夕，就都幫忙解決了，還温馨的送上了小水果，無微不至的關懷與照顧，非常有賓至如歸的感覺，短暫的衹住了一個晚上，家人們都沒有住夠，等有機會，下次我們還去😁第二天退房早，還貼心的給小朋友準備了點心❤️親子房特別值得帶孩子來住，孩子特別喜歡👍

酒店設施新，衞生乾淨，周邊也比較安靜，早餐豐富，員工都熱情認真，退房時還給了伴手禮，印象深刻的還有停車場小哥，進出都敬禮目送，培訓管理的很到位。