Hotel berhampiran KAMA, Zhengzhou

設施：酒店23年開業，整體硬件很新，設施和服務都很好。房間60平兩人入住夠寬敞了～ 尤其好評餐廳，當天晚餐在中餐廳吃的，餐前的鳳梨酥特別好吃。所有餐品都有五星級酒店的餐廳水準，精緻餐量適中、味道很不錯👍 早餐自助餐廳品類也相當豐富，吃得飽飽的，很滿足。 女士專享-御銀座10分鐘手部護理及30分鐘眼部護理各一次: 也去試了和The Ginza合作的護理項目，BA温柔耐心，很仔細的試用了項目產品，對入住客人來説也是很好的體驗環節。 衹是遺憾時間太趕來不及去泳池和健身房。今後來鄭州市內，還會再來這家洲際的，非常推薦。

Wonderful hotel with passionate and friendly staff. Special thanks to the staff who helped throughout my stay are Antoine, Jasmine , Miaomiao and Amanda. The restaurant is also stupendous, food is delicious and can accomodate all my culinary needs and thanks to Roger and Antoine. I always stay in sofitel when I visit Zhengzhou. I will stay same hotel again when next time.

酒店所在樓層風格很雅緻，讓人眼前一亮。房間寬敞設施齊全，床品也都乾乾淨淨，，我是帶着老婆孩子一起住的清芷家庭房。老闆和服務員都很熱情，服務也很到位，到店前還提前聯繫問是否需要接，真心不錯！

給孩子定的酒店，孩子説還行，但是你要求50個字的評價吃能延遲退房，我覺得有點過份了，寫多少字是我的問題，你房間和服務沒問題給你個好評也沒什麼，延遲退房是你的事，但是還給顧客定要求，我第一次見，本來可以給你五星好評的，就憑你這一點那就算了吧，不給你差評不錯了！而且好評不好評我都有積分，不是你送的，想明白服務是怎麼做的再説吧！

the hostel is located very near the subway and just a few stops from the railway station. there are restaurants and shops around. staff is helpful. the place is a little bit messy but ok for one-two nights. it feels safe. you can communicate with them on wechat and it's better to ask information about the floor and apartment number of the hostel (and pass code) beforehand, so you don't have to call them when you get there, since it's located inside a building. I feel if is better organized it can be a great hostel.

Amazing hotel. Very friendly staff with great service.. they go extra mile to serve us when in need. Specially we being non mandarine speaking travellers, the staff helped a lot and make sure all arrangements are convince for us. You can use WeChat to discuss any arrangements with the hotel and they will make sure satisfaction. Highly recommend and we will visit again for sure

Convenient location near the railway station. In general, the conditions are very good, especially liked the European breakfast with a huge selection of dishes and excellent coffee. We also enjoyed swimming in the pool at the morning. It was especially pleasant that fruit was waiting for us in the room, and when we left, we were given a gift from the hotel - a nice figure of the shaolin monk. The only wish is to add an additional set of shampoo, shower gel and hair conditioner to the bathroom, because when you take the bathroom, then you want to wash immediately, rather than run to the shower. The staff is polite and speaks English.

The traffic management at the entrance to the hotel is quite bad, there is always a queue. I would expect there to be a staff member downstairs to greet me and help take my suitcase out of the trunk but there was no one . The entrance to the hotel feels quite random and unprofessional. A few more water bottles and coffee pouches in the rooms would be better. It’s frustrating to keep having to call room service to request them. Otherwise a good hotel, iron and ironing board provided in the room

The experience was wonderful and the service, top notch. This is the best deal I have ever had for a hotel, it included breakfast and dinner and even a light lunch, i don't know if such a deal is available all the time or its only a once in a while thing.The hotel staff were really nice and professional, i'd say all our expectations were met except for the swimming pool that was closed throughout the duration of our stay

Di Zhengzhou pada musim ini, jika bilik berventilasi sepenuhnya, penyaman udara tidak diperlukan pada waktu malam. Tetapi suhu masih tinggi pada siang hari! Bagaimanakah suhu menurun selepas terdedah kepada matahari selama sehari dalam persekitaran tertutup? Mengorbankan pengalaman pelanggan untuk menjimatkan bil elektrik. Saya tiba di hotel sekitar jam 2 pagi, dan suhu bilik adalah 27 darjah Saya menetapkan fungsi penyejukan kepada 25 darjah Selepas 15 minit, suhu tidak turun sama sekali penyaman udara berada pada perkongsian masa Jika ia tidak dihidupkan pada waktu malam, fungsi penyejukan tidak boleh digunakan. Saya tinggal separuh tidur dan separuh berjaga selama beberapa jam dalam persekitaran tertutup pada suhu 27 darjah Celsius sepanjang malam, sehingga saya tidak membuka pintu untuk mengudarakan bilik pada waktu pagi, suhu bilik menurun! Saya tidak sangka hotel yang diuruskan oleh InterContinental diuruskan dengan begitu baik! Keadaan ini hanya berlaku apabila tetamu mendaftar masuk pada waktu malam Jika anda mendaftar masuk pada waktu siang, fungsi penyejukan anda dihidupkan dan suhu bilik boleh dikekalkan pada suhu yang sesuai. Mungkin anda telah membuat pengiraan dan memutuskan dua perkara untuk menjimatkan bil elektrik dan mengorbankan pengalaman pelanggan individu, dan anda memilih yang kedua. Cadangan untuk anda: Sebelum saya mendaftar masuk, apabila penyejukan dihidupkan pada siang hari, hidupkan penghawa dingin di dalam bilik sehingga saya mendaftar masuk. Tetapi saya tidak tahu sama ada ini adalah pengiraan yang menjimatkan kos Jika anda menghidupkan perkongsian masa penyejukan, ia memang boleh menyelesaikan masalah tetamu seperti saya yang menginap di siang hari! Tidak mungkin, perkhidmatannya pasti teruk! Pengurusan pastinya ulasan yang buruk! Jika anda ingin menjimatkan tenaga dan meningkatkan kecekapan, terpulang kepada anda untuk meningkatkan kecekapan apabila tiada tetamu yang menginap!