To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(1396)
Positive reviews(1289)
Reviews with photos/video(773)
Large rooms(193)
Convenient for shopping(146)
Convenient parking(68)
Well designed(54)
Friendly front desk staff(52)
Fantastic river view(23)
Near shopping street(13)
Negative reviews(107)
Silee
Boutique Room - Mountain-View (Double Bed)
Stayed in Dec 2024
Solo travelers
4 review
3.0/5
Posted on Jan 25, 2025
I have requested non smoking room but I get a smoking room. You won’t get much help from the hotel reception because she doesn’t speak English and has no smile in any situation.
Response from Property: 尊敬的顧客您好!非常感謝您選擇我們酒店並分享您的入住感受,未能讓您十分滿意的入住,我們感到非常抱歉,期待您的再次光臨
Steve FH
Boutique Room - Mountain-View (Double Bed)
Stayed in Dec 2024
Family
29 review
4.2/5
Very Good
Posted on Jan 24, 2025
Rooms are spacious and clean. A good view of the shopping centre and bridge from the observation lift.
6/9
Response from Property: Dear customer, thank you for your five-star praise. Thank you very much for choosing our hotel and sharing your experience. Thank you for your recognition of our hotel. With your support, our hotel will work harder to provide five-star service. We sincerely look forward to your visit again and wish you a happy life.
Flying Pan
Boutique Room - Mountain-View (Double Bed)
Stayed in Dec 2024
Family
39 review
4.5/5
Great
Posted on Jan 17, 2025
Late check in but it was all smooth. Only the room cleaning may need to be improved
Response from Property: Please accept the most sincere greetingsfrom Circle Art Hotel. We are deeply sorryfor the situation you encountered duringyour stay in the hotel. l suggest you callthe hotel service center to report thesituation to us, and we will try our best tohelp you solve the problem. We have fedback your comments to the roomdepartment, and we sincerely hope to getin touch with you and learn more detailsso as to make correspondingimprovements.We sincerely hope thatour sincerity will welcome your visit again.
Anonymous User
Featured Deluxe Room (Double bed)
Stayed in Sep 2024
Family
71 review
3.7/5
Posted on Oct 27, 2024
Stayed at the Cinema Themed Room and it came with a Hi Def Projector and some 3D specs (which was useless). However you do get SVIP on few China streaming platforms.
~Room is big and spacious but a bit old. Do note also that u will need to pay for bottled water which was a bit strange.
~Stayed at the smoking floor, which would be a no-no for non smokers. Note to management: Just equip the smoking rooms with air fresheners or air cleaners
~Location is excellent as you get access to the Central Power Mall (1 min walk) and a host of F&B and retail shops all within short walking distances.
~There's a KTV just next to the Hotel which tends to be a bit loud til midnight. A no-no for light sleepers
~Despite some flaws, I would actually recommend this hotel as it's not expensive and especially it's great location.
Response from Property: Dear customer, thank you for choosing our hotel and sharing your experience. We are very sorry that you were not satisfied with your stay. We look forward to seeing you again!
HOWARD BENJAMIN
Boutique Room - Mountain-View (Double Bed)
Stayed in Aug 2024
Couples
28 review
3.2/5
Posted on Sep 30, 2024
The hotel is centrally located but doesn’t have any amenities or breakfast. The lift is quite slow and the room furnishings are average. It was clean bed but the walls were very scuffed.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,
JW0804
Deluxe River-view Twin Room
Stayed in Sep 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Oct 17, 2024
location is super convenient. Room has river view and very spacious.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,
Monica
Boutique Room - Mountain-View (Double Bed)
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Fantastic convenient location close to lots of shops and food.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,
Guest User
Boutique Room - Mountain-View (Double Bed)
Stayed in Nov 2024
Travel with friends
13 review
3.5/5
Posted on Dec 17, 2024
The overall performance is good
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again
ROCCHI
Boutique Room - Mountain-View (Double Bed)
Stayed in Sep 2023
Business travelers
50 review
3.7/5
Posted on Oct 21, 2023
Below average standard. But have paring
Response from Property: 尊敬的顧客您好!非常感謝您選擇我們酒店並分享您的入住感受,未能讓您十分滿意的入住,我們感到非常抱歉,期待您的再次光臨!
Mei Mui
Boutique Room - River-View (Double Bed)
Stayed in Feb 2024
Solo travelers
1 review
3.2/5
Posted on Mar 12, 2024
location excellent but toilet stink,many others( e.g. frig) mere decorate
Response from Property: Hello dear customer! Thank you very much for choosing our hotel and sharing your stay experience. We are very sorry that you were not fully satisfied with your stay and we look forward to your visit again!
Sheryl
Deluxe Room - River-View (3 Beds)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Big room. Good experience
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,
Guest User
Deluxe River-view Twin Room
Stayed in Jan 2025
Travel with friends
16 review
4.0/5
Very Good
Posted on Mar 1, 2025
Good service
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨.
Filip79
Deluxe Mountain-view Double Room
Stayed in Jun 2023
Solo travelers
74 review
4.0/5
Very Good
Posted on Sep 13, 2023
Just place to sleep, nothing more. No breakfast in the hotel but around many places with food
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel, and we look forward to visiting you again.
ManishRam
Boutique Room - River-View (Double Bed)
Stayed in Sep 2023
Couples
19 review
4.5/5
Great
Posted on Oct 22, 2023
Nice ambience and location for a romantic weekend
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,
Ku Lap Fun
Boutique Room - River-View (Double Bed)
Stayed in Feb 2024
Couples
3 review
3.5/5
Posted on Apr 9, 2024
The hotel needs renovation
Response from Property: 尊敬的顧客您好!非常感謝您選擇我們酒店並分享您的入住感受,未能讓您十分滿意的入住,我們感到非常抱歉,期待您的再次光臨!