Hotel berhampiran Alpacahof Hagebos, Zuienkerke

We stayed here for 2 nights whilst on a cycling tour. My husband was feeling unwell and we needed to arrange for an electric bike for the second week. Geert (reception) was amazingly helpful in talking to the bike hire company who between the two of them magicked up an electric bike in time for our departure. Geert went above and beyond what you would expect from reception. Also Benoit was very kind and patient in explaining the foibles of an electric bike to us, in addition the room and breakfast were great. Thank you

Second stay at the hotel. The room wasn't quite as big as previous stays, but it was clean and had everything we needed. The hotel itself is beautiful, great service and the breakfast is one of the best I have ever had at a hotel. Of course it's not a cheap stay, but for a 5* it's very well priced and I will definitely be returning again. The only thing I would comment, which is a very particular observation by me, is that tge complimentary toiletries are not branded. It would be nice to have L'occitane, Molton Brown or Elemis especially in a 5*.But as I say, a very lovely hotel and it won't be my last stay

We booked this because it has Tesla charging points and we needed two rooms and parking. Had we realised it is a Best Western we would have gone elsewhere. It was snowy and icy and the staff were too lazy to salt the dangerous paths. Breakfast was dire and the waitress (who appeared to be doing everything on her own) gave the impression that she would rather she, and we, were anywhere but there. Inhospitable. The bin outside the main entrance was full on arrival and stayed that way. The male receptionist had nicotine stained fingers, which seemed rather off putting for some reason. You get the measure of the place at breakfast. Every chair is worn out. Typical worst Western. The food was inedible: powdered lumpy scrambled egg, grey mushrooms that looked as if they had been refreshed in hot water, juice made from concentrate. It all looked a bit grubby. Tesla chargers were fine - but nothing to do with the hotel. It's about a 20 minute drove to central Bruges. My advice is use the chargers but stay elsewhere. On no account use the restaurant - they can't cook for toffee!

Decent location if you want to be near the train station and don’t mind a short walk to the town. Access to the hotel on foot is slightly confusing at first as you have to go through a large car park, but it is very close. We stayed for 2 nights. Generally staff we interacted with during the stay were polite and friendly. They were happy to answer questions and help us book a restaurant. The common areas of the hotel are lovely and modern. Free lemon water is provided in a dispenser in reception along with Biscoff lotus biscuits. The bar is nice for a drink before heading out for dinner. The room wasn’t huge but ok given we were going to be out most of the time anyway. No robes or slippers were provided - which we have had in other 4 star hotels in Europe. Also, the plug socket on one side of the bed didn’t work. The room has a nespresso machine (though only disposable paper cups are provided). Although the machine did the job, the plastic tank where the water goes was cracked and there was no lid. Someone needs to regularly go around all the rooms and check everything is in good order. The shampoo/shower gel products are lovely and they do actually provide bath salts which many other hotels don’t. But we had to give feedback regarding the cleanliness and replenishment of toiletries. The floor in the room and bathroom needs to be vaccumed properly as I could see there were a few crumbs and things (when we first entered). When I asked about this they said it gets done before new guests check in but not daily thereafter. The tissue box in the bathroom had one or two scrunched tissues sitting on top of it(?) Just fill the actual box up! This hotel isn’t a bad option for Bruges but don’t go in with super high expectations. As we were there for a short trip we didn’t get too hung up on things but really the attention to detail in respect of the rooms needs to be improved for the price.

This hotel is fantastic! The location is 2 minutes from the market square although it is quiet. The beds and pillows were comfortable. The room was very large with a refrigerator, a desk and two chairs. The shower and sink are separate from the toilet which was awesome. Both of those rooms were large. This may be the nicest hotel I have stayed at in europe. It felt modern and luxurious from other places we have stayed at. I would definitely stay here again and recommend it to others. I'm not sure what the room is called that we stayed in but it had one large bed.

This was a great little hotel, characterful, friendly and centrally located. Some may say decor looked a tad tired in places however, it was clean throughout and our good size (superior) bedroom was well heated which was a blessing at this time of year. We had a large comfy bed, mini bar with water and soft drinks along with a large bath with shower, TV and coffee/tea making facilities. The breakfast was excellent with both cooked and wide variety of continental style offerings setting us up for the day. Overall, this was great value for money and would certainly book here again.

nice location with a bus stop nearby to the train station. there are many waffle shops and souvenir shops nearby. the hotel was renovated from an old building i guess as there is no air conditioner. only a fan was provided. but the scenery outside the windows is great. can view the river from there. the bathroom was bright and clean. however, there was a big step from the door to the door. don’t quite understand why such room was provided to us (we were having two big luggages and two hand carry luggages). other rooms don’t have such steps as no notice was placed at their doors.

Spacious rooms with a full desk to work at and fast wifi make this hotel well suited to business travel. The location is just off the highway which is convenient, although it's located in an industrial area so not well suited for walking/restaurants. The breakfast is one of the best you will find and the bar and restaurant have a limited menu but good quality food. The staff is friendly and they provide excellent service.