Hotel berhampiran BioSolutions, Zulte

My partner and I travelled to Ibis Kortrijk on the way back from the alps for a few night. When we arrived, the reception were polite and informative which we appreciated greatly. We were given a room card on the third floor, the corridors were dark and outdated making it an unpleasant feeling. Our room was no better, photos online of the rooms are very misleading and after we paid over £200 for 2 nights, we were not happy with the room considering we were shown different photos of our room when booking. We went back to reception and asked to upgrade our room, in the end we ended up spending £220 for 2 nights which is obscured for an ibis hotel. We also paid an additional €20 for late departure (17;00 instead of 12;00) as we had a late euro tunnel to catch. The following morning, the breakfast was okay. The yoghurt was all curdled, there were flys on the food and fresh food wasn’t brought out regularly. Once the fruit in the clear container was done, they didn’t bring more out?? The bread and meat however was lovely. But this area needs improvement. The room key cards also disactivated themselves so frequently. We would go out to explore, come back and doesn’t work on the room, so we made numerous trips to and from reception getting this sorted. Parking was near the hotel, but at an underground car park. No street parking nearby. For 2 nights in the hotel, parking cost us €55. €55 for parking, €240 for the hotel including late departure in means almost €300 for 2 nights at an ibis!!!!! The bed was comfy, but the towels in the bathroom were big enough to cover 1 leg, let alone a whole body. The bathrooms were also not particularly clean which again is such a shame, these are such small things to get right! Finally when we came to departure, it came to 12;00 and we had people knocking on the door waking us up as we were trying to get final bits of sleep before a long journey to say we need to leave and we had explained we weren’t checking out until 5. We then go back to bed and at 12;30 reception called saying we’re 30 mins late from checkout???? We had paid the additional €20 for late checkout and this should’ve been communicated and added to the system as we were woken up twice from this which again isn’t on. Overall a pretty disappointing stay. Save your money and go elsewhere!!

Réservation que nous avons fait à la dernière minute et malgré cela l'hôtel nous a reçu de la meilleure des façons. Très bonne réception, la chambre a été prise très rapidement, l'endroit nous était idéal. Petite chambre mais tout y était. De plus nous avons égaré une paire de lunette et l'équipe s'est chargée de nous l'a renvoyer ! Bravo et merci !

Located literally just off the motorway next to the fuel station, don’t let that put you off, it’s more than far enough away to not even be aware of it The rooms are spacious, clean and modern. The restaurant is lovely - welcoming and relaxed. The food is very good and the breakfast is just awesome. Only slight grumble for us was the noise from the motorway (if your room is facing that way of course). It’s not an issue if you don’t have the sliding patio window open but it’s nice to sit on the balcony in the summer, yes there is a good sized balcony on all the room facing the motorway. There is plenty of free parking at the hotel too, which is a bonus. Not sure if the rear facing rooms have balconies too, but if so, would be ideal as they overlook woodlands Staff are very friendly and helpful The hotel is great value too - at least it was when we booked it a few months in advance

The hotel offers spacious rooms with minimalistic design, superb services and friendly staff. The hotel is usually busy, so popular. We indulged in the foods and drinks offered by the nice restaurant and enjoyed a spacious room with all tailored amenities. Any issue can be addressed with their responsive staff!

I booked this stay not to lose the points I had accumulated so far. We stayed here one night and were warmly welcomed by the manager, who extensively explained the details in these weird times. We took the breakfast for €10 p.p. additionally. Being it a delivery, the breakfast was ok. The junior suite in 130 was big with an extensive bathroom and amenities. The bed is very comfortable. The advertised balcony was not really a balcony but a platform where the air-conditioning unit was placed. The access is not via a door, but via a window.

Lovely room, clean and tidy staff pleasant and helpful. Breakfast was good. Had issue with TV as only about 6 channels. Didn’t have much chance to watch TV on the 3 nights I was there so did not chase this up. WiFi was good so could connect to Factory and some some issues remotely. Would recommend. I have stayed here before Covid over a number of years and always been very good

Omdat wij in België bij ons uitstapjes in het weekend steeds gebruik maken van het openbaar vervoer (trein-tram-bus) kozen wij voor dit hotel dat op amper 300 meter van het Sint-Pieters Station in Gent gelegen is. Aldaar aangekomen kunnen wij ons dan onmiddellijk opfrissen en met de tram de mooiste plekjes in Gent gaan verkennen en genieten van een diner in de tal van goede restaurants dat Gent rijk is. Het eerste wat ons opviel in dit hotel was het zeer vriendelijk onthaal aan de balie. Wij hadden verder ook een ruime, mooie en hygiënische kamer met alles erop en eraan. Zeer belangrijk was ook de rustige ligging, niettegenstaande de korte afstand van het station. Wij genoten er ook nog van een uitgebreid en lekker ontbijt met een uitstekende service (vb. een afzonderlijke kaart waarbij u kan kiezen uit enkele eiergerechten die à la minute worden klaargemaakt! Kortom daar gaan we zeker nog terug.

Arrivés sur place la façade ne donne pas spécialement envie. Aucun mention que c est un hôtel. On pourrait penser que c est un lieu pour des colonies ou autre. Une fois rentrés une réceptionniste nous dirige vers notre chambre qui est au -1! Finalement toutes les chambres donnent sur la magnifique vallée la vue est exceptionnelle. La chambre est très grande. Elles ont du être rénovées petit bémol pas de plateau de courtoisie , la tv est très petite proportionnellement à la chambre. Point fort. La vue. Le petit salon. Un long king size avec une très très bonne literie le frigo et le coffre fort. Nous étions en demi pension. Menu du soir simple mais copieux. Ex d un soir : frisée lardons suivi d un feuilleté de poisson et charlotte au chocolat. Le petit déjeuner est par contre en semaine moyen de 7h30 à 9h30 mais à 9h30 ils enlèvent déjà tout. Ils ne prévoient pas assez : plus d œufs durs. De charcuterie. Donc ça c est à revoir : quantité et horaire. Nous avons payé pour une nuit pour 2 demi pension et déjeuner 174€.