the hotel has got really nice people and good service at the reception, but the housekeeping team performs poorly and let it down.
the shower in my room has got no door, just a curtain, and very strange, the floor in the bathroom HAS GOT NO DRAIN at all, so every time i shower, the water will inevitably wet the whole bathroom and unable to drain away.
The first time i showered, the whole bathroom floor is filled with water and soaked up all the towers. I have to ask reception twice to get more towers, and they said they asked the housekeeping crew to come up, but no one come up until I have to chase twice.
this housekeeping lady is very rude, and blames me for not showering with the curtain fully closed, well, why would I do that? and I asked her to bring 3 towers so I can clean up the floor, she looked like me and raised her voice and said: " 3?!" as if I going to take her towers home?? and then she just left without even offering her help.
Terjemah