Mandarin Oriental Savoy, Zurich

Great service, nice clean rooms and excellent location in the heart of Zurich city. Will definitely consider again next time

設施：好 衞生：好 服務：好 服務：h 免費迷你吧:好

這次是出來旅遊的，入住了這家朋友推薦的酒店，房間很不錯，服務人員的態度也很不錯，很不錯，下次還會再來。

老牌酒店服務沒得説

I stayed before here when it was Baur en Ville and then Savoy and very recently when it became Mandarin. The reason I chose this hotel was because it was walking distance from my doctor. But what a disappointment! Recently redecorated, very kitsch for my taste. The lobby who used to have high ceiling has been lowered down I think to have an extra space for meetings or something. Terrible art work, a silly fake flame burning fireplace in the lobby. We had a Junior suite with my daughter where the only good thing was the balcony. Actually there were 2 balconies separated by an opaque screen who knows why. One of the balcony had furniture the other did not. The cupboards had no doors or curtains. The room was more like a superior than a Junior suite. Room service was terrible and outrageously expensive. The buffet breakfast was meagre, uninteresting and with a limited selection. The only good thing was the staff: professional, attentive and ready to help. I think this was the worst 5 star hotel I ever stayed in.

We had a great experience at Mandarin lounge thanks to Zafer! Looking forward to visit Mandarin Oriental hotel once again ! Everything there was so luxurious and cozy, the lounge was really warm 😍 The food was delicious and the sweets were so yummy 😋

Nestled within the embrace of Mandarin Oriental, one is greeted by an unwavering standard of excellence. True to its reputation, this exquisite establishment never fails to enchant. From the warm embrace of the staff to the culinary delights that grace the palate, every moment is a symphony of luxury.The hotel's strategic location adds a touch of allure to its already impeccable charm, while the rooms, a sanctuary of comfort and elegance, invite one to linger in blissful repose. In the realm of hospitality, Mandarin Oriental reigns supreme, earning a perfect score of 10 out of 10 without hesitation

Yet another great Mandarin Oriental property. The room we had was excellent, lovely bed, well laid out sitting area and large, bathroom with bath and large walk in shower. The location of the hotel is perfect, within a few minutes walking distance from the old town , the lake and shopping. The hotel has two great restaurants ( ORSINI and the Savoy Brasserie) and a relaxing and comfy lounge and bar providing good snacks and drink options. Staff are wonderful, helpful friendly and knowledgeable. We had a great time and will visit again.

I have to start this review by saying thank you for all the lovely employee's all over Switzerland, that welcomed us with a smile and professionalism, we do appreciate it. Let's start with the hotel, we actually stayed the first night of our 3 nights in Zurich at another hotel, which we did not like, and decided to come to book the Mandarin, and we're glad we did, we even postponed our flight for one more night. Again, very welcoming staff, lovely rooms and suite's. Had a nice lunch at the restaurant. The location is superb.