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Park Hyatt Zurich
4.6/546 Ulasan

Park Hyatt Zurich

Zurich|0.64km dari UBS Headquarters Building
It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.
Sorell Hotel Rex
4/521 Ulasan

Sorell Hotel Rex

Zurich|1.47km dari UBS Headquarters Building
The Sorrel is exceptionally modern and turned out to offer us the best room of the three during this anniversary trip. It is up a hill although that is fine when busses run past frequently. It’s so rare to see drawers in hotel rooms these days and it’s the first hotel I’ve seen offering a yoga mat which I should have utilised. Being in and out of extreme heat and struggling air-con is no good for my muscles. Another first is a little shoe cabinet. All of this adds up to the Sorrel being the best-equipped hotel of the year. We could have happily stayed here a week, if only Switzerland weren’t one of the most pricey countries on earth. It lacked USB points and that’s the only negative and so surprising when they are quite an easy install. I have them everywhere at home. Sorrel is another that chooses Rituals for its toiletries which always gets my attention when deciding on travel stays. Bathroom Handheld shower and good bath with a welcoming duck. Shame it wasn’t clear if that was ours to keep. A shelf above the sink with glass holders underneath. Towel rail holding the usual 2 large, 2 small towels and a bath mat Full-size Rituals shower gel, hand wash and a good-sized sanitiser and amenity kit. Much rarer these days, are a couple of travel-size body lotions. The room had two European beds joined together with bedside tables and wall-mounted lamps. TV mounted in the corner Desk and chair. 2 armchairs and a coffee table Our airy room looked out to the front of the hotel and had a large fan and a cumbersome and noisy air conditioning unit. The unit stopped working on the second day (maybe a full filter?) although the open window and fan sufficed. The wardrobe has a a drawer, 5-6 assorted regular wooden hangers, shelving, and the aforementioned shoe storage. Safe, fridge and pod coffee machine, kettle and a couple of (wine) glasses all added to our comfort. Along with the sanitiser, there was a helpful touch of a complimentary bottle of water. Although when there’s a kettle, my hotel habit is to boil water, let it cool and fill my water bottle with that. And if all of that didn’t make us smile (it did) then there were a couple of welcome chocolates on the pillow. Breakfast served in the ground floor lounge space consisted of an ample buffet, no mean feat when there only appeared to be two wonderful staff hosting us. A comfortable stay ensures we’ve added ‘Sorrel’ to our list of hotel brands to look out for. That’s when we chance upon the opportunity to pass through Switzerland again.

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Lihat Ulasan Tetamu untuk Hotel di Zurich

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Hotel Seidenhof
4.5/524 Ulasan
This is a true four-star hotel: it was recently renovated so you can see that everything (decor, common areas, etc.) is new. The hotel is in the hearth of Zurich (I know the city well and can assure you that it is 100% Downtwon). In case you arrive by train you can walk to the hotel from Zurich Main Station, in our case we arrived by car and the hotel offers an agreement with the Urania parking (4-5 minutes walk) for only CHF 30 per day. I can assure you that for being Switzerland this is a very competitive price. We had booked two single rooms, exactly as described on their website. The rooms, as expected, were not very large but the bed was very comfortable and there were all the amenities one might expect from a 4-star hotel (including fruit and free coffee and water). Very nice bathroom with a very comfortable walk in shower. Sleep quality very good: I did not hear any noise. Breakfast was very varied with quality products also from the Zurich region. Very friendly staff. Definitely recommended.
Citizenm Zurich
4.3/541 Ulasan
Great and easy check in. Watt and Derrick were very helpful with the check in and info about Zurich. Loved the complimentary drinks at check in. Compact room but very modern with cool amenities. Loved the big and soft towels. Found the hidden hair dryer in a cute pouch. Water pressure in the shower was just right. They also stored our luggage for an extra day. Enjoyed our stay and will definitely come back to this hotel.
Marktgasse Hotel
4.3/580 Ulasan
非常喜歡的
Hotel Adler Zürich
4.5/5126 Ulasan
We stayed here one quick night on an overnight layover. It is a bit touristy with a strong ”Zurich theme.” However, it was very comfortable and in a great location in old Zurich which is what we wanted. We arrived in the late afternoon and received chocolate welcome gifts upon check in. We took a guided walking tour of old Zurich that we had arranged separately and ate dinner in the hotel restaurant. It was pricey, and, again, probably not a place locals go, but we had good fondue and raclette. We had a much better experience than if we would have stayed at an airport hotel. We feel like we really visited Switzerland, if only for a night. Our room was spacious and comfortable. I wish we could have stayed longer.
Hotel City Zürich Design & Lifestyle
4.4/586 Ulasan
Very nice and spacious rooms with a nice view of the city center and great location with closeness to all the places to shop, eat, boutiques and best access to the train station and stops. Breakfast was so nice with the staff who welcomed us and the reception area and service from Andre and Chantal were the very very best. Always willing to help us out and check in to see how were were doing, giving us great tips for going around the city and best places to find local foods and deals. Only wish that we could have stayed longer!
Townhouse Boutique Hotel
4.3/5112 Ulasan
We like its convenient location - just couple of blocks away from the train station. We had no problem with checking in. Once I told them about my allergy to room perfume, they changed us to a fragrance-free room, which was nice. Staff were friendly. Even though we could hear some tram noise, we fell asleep quickly without ear plugs probably because we were exhausted from traveling. Hubby likes their homemade ice tea as welcome drink :)

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