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Pilihan Hotel Zurich Yang Menarik untuk Anda

Lihat hotel trending kami berdekatan Zurich Stadelhofen

5-bintang

Park Hyatt Zurich
4.6/547 Ulasan

Park Hyatt Zurich

Zurich|0.93km dari Zurich Stadelhofen

Tempahan terakhir 5 jam yang lalu

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

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Perjalanan perniagaan

Park Hyatt Zurich
4.6/547 Ulasan

Park Hyatt Zurich

Zurich|0.93km dari Zurich Stadelhofen

Tempahan terakhir 5 jam yang lalu

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.
Sorell Hotel Rex
4/522 Ulasan

Sorell Hotel Rex

Zurich|2.06km dari Zurich Stadelhofen

Tempahan terakhir 12 jam yang lalu

The hotel was quite strange. Upon arrival there was no staff and we had to do self check in. We were a group of 5 people with 3 rooms. We were let into the hotel via the intercom. The computer at the desk required a booking reference or QR code. Our hotel had been booked through a travel agent and we hadn’t been provided with either. So instead we had to manually input each persons details into the computer. This took absolutely ages! After travelling for quite a long time this was the last thing we wanted to spend time doing! The rooms were fairly compact, especially the bathroom. The hotel seems to have spent a lot of money on branded items in the rooms including a yoga matt and other random things - it would be better to have more staff in my opinion! The beds were very comfy though and an actual double bed instead of two singles pushed together. There was also a coffee machine in the room. Breakfast was very basic and seemed understaffed as a lot of things had run out. Again for check out there was no staff at the desk do we had to self check out via the emailed invoice - this didn’t work as we had to pay the city tax so I used the phone at the desk to do this. The location of the hotel is a bit out of the centre but is easily accessed (if you have luggage) using the number 7 tram at the main railway station otherwise it is walkable. Have given this 3 stars due to the lack of staff and it being so impersonal!

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Termasuk Sarapan

Hechtplatz Hotel - Self Check-IN
3.5/525 Ulasan

Hechtplatz Hotel - Self Check-IN

Zurich|0.3km dari Zurich Stadelhofen
This has to be the worst hotel I have stayed at in my life! Right from the very beginning I should have known what lied ahead. There is no reception desk. Check in is at the bar. There is no information posted anywhere and if you check in at a normal hour chances are you will find no one there to help. The lady who runs the place is nowhere to be found and guests are left to fend for themselves. We were there for 4 nights and not once did our room get cleaned. We ran out of toilet paper and clean towels and had to chase down the cleaning lady to get more. The room was a dirty mess from the minute we walked in. Dirty coffee cups, wrappers, and spoons from the previous occupants and we only got 1 towel apiece. The bed is right up by the bathroom door so if you’re standing next to the bed and someone walks out of the bathroom, you will get hit by the door every time. The elevator didn’t work properly and made a horrible noise until we were too afraid to use it anymore; sure enough, it stopped working. The cleaning lady was left to check people in since the owner sleeps in and doesn’t show up until late in the afternoon. Problem is, cleaning lady only speaks Spanish. We had to help her communicate with 3 separate couples who couldn’t understand her. They don’t have maps to help you get around the city and there is no one to ask. In a nutshell…DON’T stay at this hotel!!!! I cannot emphasize it enough! Pictures are deceiving.

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Lihat Ulasan Tetamu untuk Hotel di Zurich

Mencari hotel berdekatan Zurich Stadelhofen? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Boutique Hotel Helmhaus Zurich
4.4/559 Ulasan
A lovely location near restaurants and shops. The staff at this hotel were lovely and very helpful from the reception to housekeeping to the lady at breakfast. The rooms were well appointed and very clean. They had opening windows, air conditioning and a mini bar. They organised transport to the airport. I would definitely stay at this hotel again.
Altstadt Hotel
4.2/594 Ulasan
酒店比較房間比較小, 對於parking,酒店有合作的parking space,36歐一天,可以在酒店前台付款。比較安全方便。 另外地理位置比較好,出門走2分鐘就到河邊,7分鐘就能走到霍夫山。
Small Luxury Hotel Ambassador Zurich
4.5/562 Ulasan
We were glad we chose this hotel for the last few days of our 2 1/2 week Europe trip. This hotel really does live up to its small luxury boutique description. We were surprised to be able to check-in in the morning, and when there was a small issue with the room not completely ready, they immediately set out to fix it and treated us to coffee and pastry while we waited a short while. Service was great, and I am confident that if we did have any other issue during our stay, they would've resolved it to the best of their ability. The Superior room was great with all kinds of amenities, desk and table, convenient electric outlets, stocked mini fridge, a nice electric kettle, and a Nespresso Vertuo machine. The shower is massive with dual rain/handheld showerheads. The room lights and curtains are controlled by panels at the entry of the room and at each side of the bed. The balcony is large enough for a table and two chairs. Although the weather at the end of November wasn't great for sitting outside, the balcony provided a nice view. Our rate included breakfast, which was great as well. The slices of meat, cheese, bread, and egg dish were all delicious. The location next to the opera house and lakefront was a short walk from the nearest train station and still walkable to Zurich HB.
Marktgasse Hotel
4.3/584 Ulasan
非常喜歡的
Baur au Lac
4.5/541 Ulasan
Lokasinya bagus. Perkhidmatan yang sangat sangat baik 👍.
Hotel Hottingen
4.3/599 Ulasan
I cannot imagine staying anywhere else in Zurich. The location is great, staff is most accomocating, there is AC, mini fridge, and coffee/tea facilities. I loved the cold water, OJ, and coffee in the reception area. Rooms a quiet; you don't hear street noise. I used to stay across from the train station, but rooms were not wuietThe hotel was recently remodeled.There is a great produce market across the street. Special thanks to Barbara and Magi at the desk who made me feel especially welcome.

Soalan yang Kerap Ditanya

Maklumat Perjalanan Setempat

Harga TertinggiRM 12,168
Harga TerendahRM 374
Bilangan Ulasan8,592
Bilangan Hotel900
Harga Purata (Hari Bekerja)RM 1,817
Harga Purata (Hujung Minggu)RM 1,867