Hotel berhampiran Mais doolhof, Zwolle

Nieuw appartement, voorzien van ruime kamer met kitchenette. Ruime badkamer. Midden in het bruisende centrum. ontbijt werd keurig aan tafel geserveerd, met koffie of thee naar keuze. Hele Dikke aanrader! Naar theater de spiegel was 10 minuten wandelen

Beautiful hotel with very clean, comfortable rooms and super friendly staff. The hotel is a few minutes walk from the station and city centre. It’s in a beautiful building. I really enjoyed my stay here. The garden behind the hotel has lots of private seating. The various groups of tables and chairs are separated by plants and bushes. The staff goes out of their way to help you with anything. I had forgotten my toothpaste and no problem. They also happily stored my luggage after checking out. Breakfast is buffet style with plenty seating, including outside during good weather. In the rooms you have a kettle, coffee and tea. I am already looking forward to my next stay :-)

The owner, Sander, is extremely typical in being tight and inconsiderate of customers who are not satisfied. We had a flood in our bathroom due to the walk in shower, and even though he tried to fix it, it still flooded afterwards. Nothing was done about keeping us happy or compensating for this terrible experience. Showers were limited for us, they were cut short and caused inconvenience with us left with shampoo in our hair! No complimentary drink to say sorry, in fact no-one even apologised for any of the unfortunate events that occurred with the shower! So shocking and completely unprofessional. When I then look at their target audience, I realise the majority of the customers are over the age of 60, so they probably are oblivious to all the problems. Very defensive staff, especially on check out who just looked as pathetic as a teenager being told off. She obviously had been warned by Sander and went straight into defence mode. Again, very amateur and unprofessional. Also, the soap and shampoo facilities for a so-called four star hotel was a joke. Locked in tubes and half empty on the day of arrival. Four or five star hotels usually utilise miniature toiletries. I have travelled a lot and know that this method is typical of 2/3 star hotels or motels, which I tend to avoid. Again a way of saving money and a short cut. Lame. Just lame. The buffet dinner was bland, tasteless and rather disgusting. It is not live cooking - it is a shambles; children fingering all the food with dirty hands, and then expecting us to eat it. No thanks. Waste of money and complete rip off room prices. Best of luck to this potential old people's home. If my grandparents were still alive, I would still not recommend the hotel to them. They would deserve better, as did we. Have the decency not to rate yourself on what is visible on the surface (the view/location etc) but actually on the ins and outs of staying there. It is terrible but the worst thing was the staff's attitude. I am so happy they do not treat customers like this in the UK. Shame on Sander and his appalling staff. Disgusting. Useless. Waste of space. Good luck.

When you approach through the forest and waterways this monster in a large pond intrigues. Located next to the old Waterloopkundig or hydrological research centre this building from the sixties with its concrete look, has been fully remodelled and modernized. Nice couches and surroundings created in the main entrance and the hallways. Plenty of parking space and possibility to stall your bikes and bicycles. One strange thing is that they demand immediate payment of the room (even when we had given a credit card guarantee) though you can charge bar and restaurant on the room. All rooms have a balcony overlooking the pond and they have a lot of space. They are modern and supplied with a safe and coffeemaker. Good beds and perfect shower. The lights for reading at the seats and for shaving at the wash basin are faint and don't really help. For the rest, no remarks to the rooms though the decoration on the walls is a little bit of everything. The restaurant offered a special asparagus menu due to the season. We assume they do more of these specialties. The normal dishes have a decent variety and there is the possibility of the chef's choice in meat, fish or vegetarian (recommendable). With the option of strolling alongside the old research objects in the moors and woodlands and the good cycling options, this new (opened at 31 March 2023) hotel is an excellent extra for the Fletcher brand.