A hotel that could be much better if it gets a hospitable and proactive host plus if it gets out of money making to a customer service model. After staying at a premium posh KI Seafront in Penneshaw , moving to a unit like room at KI Seaside Inn in Kingscote wasn’t great. The main perk is a Seaview which most hotels there provide and a clean room. It’s inconvenient for families with kids as there is no toaster or microwave in room- Safety is cited as a reason but then other hotels provide these basic facilities in the country. We reached at noon and the on site restaurant was closed..Ideally you need food anytime, you need to rush out as you can’t heat it either nor can even toast a bread unfortunately. Jaspreet is a smart aleck who handles the hotel well but it doesn’t have much staff as he is the sole person who runs it (owners live in Adelaide) and that gives him a god like complex as he is not very assertive to feedback as you may learn interacting - He is a pind ka desi boy with decent communication unlike a hotel management trainee who is well versed with customer service and rapport. So the feedback mechanism or escalation model doesn’t cut with him. Everytime you will need to ask for things in room be it milk sachets, toiletries but given on a count of 1-2-3 so one has to keep approaching the desk due to no phones in room. If brand conscious it’s fun to read the names as the fridge is Palsonic and TV is Mitsumaru- The fridge with 1 star rating makes noise while you sleep. Restaurant is overpriced as you can easily know looking at prices and we saw the smallest garlic naan ever for dinner with a higher price - it seems to be a standard size in the hotel but it’s less than half of actual garlic naan, so food definitely is cheaper to have outside. As a family with a kid, I won’t recommend this hotel as there are plenty there which serves you well and gives basic amenities to you as needed.
Sangat Baik
48 Ulasan