Motel di Queanbeyan

Well cared for, exceptionally clean and great value for money. This budget motel was surprisingly good with friendly staff and great amenities. A good low cost alternative to pricier accommodation over the border when visiting Canberra but just a few minute’s drive away.

Stayed in Twin Cabin #9 (3 people) to use our NSW Stay coupons. Canberra hotels don't take it. Not a great idea. - Clean and tidy - Good air-con - Good beds, very poor pillows - Overpriced for what it is (I suspect the coupons played a role here) - Noisy from the main road - Broken (unbearably noisy) fan in the bathroom - Not working porch light - Quite useless lighting - modern-looking bedside lamps way too bright and uncovered bulbs - ”Free'” BBQ wants a 1$ coin every three minutes or so. Go to the pub 200m away. - Automatic check-in system makes you to wait until 2pm to get in, even when you arrived not that early, at 1:35pm. I called them and they made me to wait for an SMS code to collect the keys while no-one was around and the cabin was ready.

We stayed in a family apartment for 2 nights during July winter school holidays. There’s 2 adults and 2 teenagers so the bedding configurations was perfect - 1 Queen bed and 2 single beds (on a separate room). I booked directly with the hotel by calling them as I tried to book online but it kept asking me to book 2 rooms which didn’t make sense and the rate was cheaper directly over the phone with the hotel. Our room was on the third level but it’s ok theirs a lift for luggages. The main area had lounge (new and firm), queen bed, dining table for 4, kitchen, large TV and split Aircon/heater. The mattress of our bed was worn out as it was sagging badly in the centre. I raised this with reception at check out and she said she hasn’t had any complaints about the mattresses but will pass on my concern to management as she said all the mattresses was also changed when it was renovated a few years ago. We stayed in room 56 so if you don’t like saggy mattress request not to stay in this room. I would have rated our stay 5 rating but our mattress was a let down. The separate room had 2 singles beds (mattress was perfectly firm), tv and own split heater/aircon system. This room was good as my teenagers could have their own privacy. Bathroom was good, shower pressure was great. But they had a small gap on top of the window so it was freezing in the bathroom in winter! I understand they did this to prevent steam and mould forming in the bathroom but there’s already an exhaust fan which was doing it’s job so this made the bathroom too cold when door is closed. Hot water was plenty and never ran out when we all showered and washing the dishes. Kitchen amenities had the minimal requirements and was sufficient for cooking. Towels and beddings was high quality and I was surprised with the thick nice quality of the towels. It was even better some of the more nicer hotel we have stayed in the past. Eateries, woolies/Aldi was just around the corner and walking distance. Bought some fried chicken from Kingsley Chicken - that was yum. Our favourite restaurant is Lolo and Lola Restaurant at Watson (20 mins drive) - booking ahead is a must. While in Canberra the teenagers enjoyed the Segway Glide Ride and great timing Christmas in July (food truck etc) was near Questacon. We also did a day trip to Perisher - left the hotel at 6.30am and arrived just before 9am at Perisher. Request for later checkout was granted till 10.30am.. I think reception staff should be provided/wear uniform to look more professional. Oh yes we also could hear other rooms footsteps early in the morning even we were in the top level.. not sure if it was the room next to ours. I would stay here again but will ask for a room with better queen mattress lol.

The room was fresh and clean with everything needed for a relaxing stay. Staff member was friendly and accommodating ensuring that I had everything I needed including extra milk, coffee, and tea. As an aged traveller the ground floor room was easily accessible. The bed was comfortable and the air-conditioning was easily operated for comfort. Cost of stay was reasonable. I would recommend a stay here. Even though there is no restaurant attached everything is supplied to enable heating and serving of food. The area is very quiet with little or no traffic noise

One of the worst cases of theft, bullying, abuse and intimidation that I have ever experienced as a hotel guest. And I travel often (and many motels would give me glowing testimonials). The owners effectively stole 900 dollars from me by accepting my 8 night reservation, then bullying me out as soon as they saw my face. I only stayed for 2 nights. They never offered a refund or apologized for their hateful, condescending speech and unprofessional conduct/bullying. My crime? Apparently I drove a little too fast out of the car park (yup - seriously - they threatened to kick me out because of this) and I complained about prolonged noise by gossiping staff. When I was exhausted from work and needed to rest, they knocked on my door, and physically intimidated me, speaking to me like a child and criminal (not like an adult and long-term customer). Some of the abhorrent things that they said to my face: ”You think that your 1200 dollars matters? We are fully booked out for this weekend. I gave you a discount for that room! (by the way, at 150 per night, there was no microwave and I didn't sleep well on the too-soft mattresses and pillows, so not good value anyway)” ”This is a motel. People will make noise. If other guests want to talk, they are allowed to! (I was referring to prolonged noise - and many good motels consider this a valid concern).” After they had intimidated me, the female owner said, tauntingly, ”Do I need to call someone for you?” Hey owners - if my 1200 dollars isn't worth anything to you because you are fully booked out all the time, why don't you give me my money back? Many hotels consider me an outstanding guest - I am quiet, mind my own business and am financially sound. Like I countered to them: ”Have I done *****? No. Have I done alcohol? No. Have I painted the room? No.” They threatened to kick me out because they are domineering, controlling personalities who don't like it when clients have a point and defend themselves. I strongly advise against pretty women staying here - and don't book a week-long stay here, because they'll just make up an imaginary crime, bully you into leaving and not give a refund. The behaviour of the owner makes me even more disgusted and ashamed of this country. Bullying and abuse is not right.