Hotel Mesra haiwan peliharaan di Saxony-Anhalt, Jerman

Hotel located in the center of the city; offers a restaurant and free WiFi in the entire hotel. A 10-minute walk takes you to the railway station and town hall. Ideal for a business stay. Car parking available and not expansive. Receptionist kind and helpful. In the room, availbale free drinks from the mini bar. TV is very big anyhow with no so many channel. In-room safe available. Comfortable and large bed. Desk/table is large and useful to work in the room. Also furnitures are good. Anyhow the cleaning of the room is not so good: a lot of points against: broken curtain, dirty dust on carpet, glasses in the bathroom were dirty (!) and night by night no cleaning of the room. No air conditioning in the room. Small and poorly equipped gym. And no water is available, only towels. Excellent and plentiful breakfast: personnel very kind. 5 stars for the personnel. Quality/price just sufficient in relationship to my experience

I really like 'classic' hotels: sweeping staircases, uniquely shaped rooms, vintage furniture, slightly creaky hallways etc. Dormero fits the bill. but.... Hospitality is key. I arrived at the hotel at 23:06. I was told I had no reservation. After insisting, I was told that my reservation was cancelled because I was too late, the desk closes at 23.00, and why did I not know that. I tried digging into my high school German to apologise, but was then confronted with the fact that I may not refer to the desk clerk as 'Du', but should use 'Sie' (I remember this, I should have used 'you' (Sie)) instead of 'you' (Du) as a matter of politeness). Then she complained I had a 'foreign' phone number so she couldn't contact me to check if I was coming (I am a global traveller, but have a phone from a neighbouring EU country. SMS/whatsapp/phone calls all work.) Anyway, it took at least 15 minutes for the clerk to 'retrieve' my reservation and get me the key. some background about my role in this. I looked up the hotel on the largest hotel website, but booked on the hotel's own site. Why give more money to the platform. So, you think the hotel would value my consideration. I received the email confirmation and just checked quickly that the date was correct. I was planning to check in to the hotel before my business dinner at 19.00, but my train arrived an hour late, so I had to run to dinner. This stuff happens, and you hope that accommodations can accommodate this. I have come across hotels with early desk closing. They always mail or text separately that this is the case, and then describe how to enter hotel of pick up key after hours (ever heard of a key-code entry system?). Anyway, next trip I may book the corporate box hotel and skip the quaint. A pity.

positiv: - Angestellte durchweg sehr nett - Aufenthaltsraum für Abends vorhanden (wenn man nicht auf dem Zimmer was spielen will) - Abstellplatz für Fahrräder - Parkplatz ausreichend vorhanden - Getränke auch abends an der Rezeption erhältlich Was leider gar nicht gefallen hat: - obwohl wg Corona nur 10 Gäste gleichzeitig im Frühstücksraum sein sollen, kommen wir und haben plötzlich 15 Leute extrem eng um uns rum. Das geht gar nicht - man selbst trägt Maske im Haus, Angestellte kommen einem aber ohne entgegen - der lange Flur, der zu den Zimmern führt stinkt...bestialisch... Scheinbar wird hier nicht anständig gelüftet, oder es ist keine ausreichende Lüft-Funktion vorhanden. Aber mit Ekel zum/ vom Zimmer gehen, ist nicht angenehm

Hotel located in the center of the city; offers a restaurant and free WiFi in the entire hotel. A 10-minute walk takes you to the railway station and town hall. Ideal for a business stay. Car parking available and not expansive. Receptionist kind and helpful. In the room, availbale free drinks from the mini bar. TV is very big anyhow with no so many channel. In-room safe available. Comfortable and large bed. Desk/table is large and useful to work in the room. Also furnitures are good. Anyhow the cleaning of the room is not so good: a lot of points against: broken curtain, dirty dust on carpet, glasses in the bathroom were dirty (!) and night by night no cleaning of the room. No air conditioning in the room. Small and poorly equipped gym. And no water is available, only towels. Excellent and plentiful breakfast: personnel very kind. 5 stars for the personnel. Quality/price just sufficient in relationship to my experience

I really like 'classic' hotels: sweeping staircases, uniquely shaped rooms, vintage furniture, slightly creaky hallways etc. Dormero fits the bill. but.... Hospitality is key. I arrived at the hotel at 23:06. I was told I had no reservation. After insisting, I was told that my reservation was cancelled because I was too late, the desk closes at 23.00, and why did I not know that. I tried digging into my high school German to apologise, but was then confronted with the fact that I may not refer to the desk clerk as 'Du', but should use 'Sie' (I remember this, I should have used 'you' (Sie)) instead of 'you' (Du) as a matter of politeness). Then she complained I had a 'foreign' phone number so she couldn't contact me to check if I was coming (I am a global traveller, but have a phone from a neighbouring EU country. SMS/whatsapp/phone calls all work.) Anyway, it took at least 15 minutes for the clerk to 'retrieve' my reservation and get me the key. some background about my role in this. I looked up the hotel on the largest hotel website, but booked on the hotel's own site. Why give more money to the platform. So, you think the hotel would value my consideration. I received the email confirmation and just checked quickly that the date was correct. I was planning to check in to the hotel before my business dinner at 19.00, but my train arrived an hour late, so I had to run to dinner. This stuff happens, and you hope that accommodations can accommodate this. I have come across hotels with early desk closing. They always mail or text separately that this is the case, and then describe how to enter hotel of pick up key after hours (ever heard of a key-code entry system?). Anyway, next trip I may book the corporate box hotel and skip the quaint. A pity.

positiv: - Angestellte durchweg sehr nett - Aufenthaltsraum für Abends vorhanden (wenn man nicht auf dem Zimmer was spielen will) - Abstellplatz für Fahrräder - Parkplatz ausreichend vorhanden - Getränke auch abends an der Rezeption erhältlich Was leider gar nicht gefallen hat: - obwohl wg Corona nur 10 Gäste gleichzeitig im Frühstücksraum sein sollen, kommen wir und haben plötzlich 15 Leute extrem eng um uns rum. Das geht gar nicht - man selbst trägt Maske im Haus, Angestellte kommen einem aber ohne entgegen - der lange Flur, der zu den Zimmern führt stinkt...bestialisch... Scheinbar wird hier nicht anständig gelüftet, oder es ist keine ausreichende Lüft-Funktion vorhanden. Aber mit Ekel zum/ vom Zimmer gehen, ist nicht angenehm