Trip.com Malaysia 11.11 Super Saver Sale Campaign Terms and Conditions
1. Trip.com Travel Singapore Pte. Ltd. (“Trip.com”) is responsible for this 11.11 Super Saver Sale (“Promotion”).
2. Promotion period: 8 November 2023 - 11 November 2023 (GMT+8, both dates inclusive).
3. Promotion platforms: Trip.com Malaysia website, app and mobile site (“Trip.com Malaysia”).
4. Eligible Member: To participate in this Promotion, you must be a registered user of Trip.com with a valid account.
5. Limited-time offers include daily flash sale, hotel with room-only discounts, tours and tickets, and flight offers as well. Eligible offers and eligible travel period are varying for different products. Please refer to each product page for the detailed T&Cs for each promotion.
6. Price is dynamic according to availability and may change from time to time. Displayed prices are accurate at the moment of its display and can fluctuate from time to time. Please refresh the page to check the most updated availability, price, and policies.
7. Hotel, attraction and flight cancellation policies may vary according to different products. Please refer to the cancellation policy of the specific product before booking.
8. The price before discount (strike-through price) is the reference price of a specific room type on Trip.com Malaysia, which may be different from the price published by hotels on their websites.
9. If a user cancels or refunds a booking, the rewards obtained will be deducted or invalidated. Please refer to each product page for the detailed T&Cs for each promotion.
10. Airlines reserve the right to adjust prices and control seat availability according to the sales situation. Final fare based on the airline's actual sale price. Seat availability is subject to airlines. Please refresh the page to view the latest applicability, prices, and policy updates.
11. Special air fares may be subject to strict change, refund, and endorsement conditions. Please refer to the conditions of confirmed booking for details.
12. 10.12. Limited Redemption: The quantity of limited time offers in this Promotion is limited and will be served on a first come first served basis. Due to limited quantity, your selected booking may be sold out on certain dates. If it happens, please book another date.
13. In response to Coronavirus (COVID-19), uncertainties exist in the services of hotels, airlines, or attractions. If it happens, Trip.com Malaysia will contact you.
14. Please carefully consider the potential risks of your travel (such as border control) due to the impact of COVID-19. We strongly recommend you purchase travel insurance to secure your travel and personal safety.
15. The Promotion is non-transferable, non-exchangeable, and cannot be used in conjunction with any other discounts, cashback sites, loyalty programs, rewards, promotions, discounted items, and fixed-price items unless otherwise stated.
Other Terms and Conditions
1. All participants of these promotions are deemed to have agreed to be bound by these Terms and Conditions (as varied or changed).
2. All information, including personal information (“Information”) submitted or made known to Trip.com and/or its affiliates in connection with this Promotion will only be used for the purposes set out in and treated in accordance with these Terms and Conditions and those stipulated in the Privacy Policy of Trip.com at https://pages.trip.com/service-guideline/privacy-policy-en-my.html (“Privacy Policy”).
3. Trip.com reserves the right to cancel or amend the Promotion and the Terms and Conditions of this Promotion (“Terms and Conditions”) at any time without prior notice.
4. If a user is suspected of fraud, using illegal means, making robot reservations, or engaging in any violation of the rules in participating in this activity, Trip.com reserves the right to cancel the rewards, qualifications, and take legal measures.
5. Disclaimer: To the maximum extent permitted by law, in no event will the Promoter be liable to you for any direct, indirect, special, incidental, exemplary, punitive or consequential damages (including loss of use, data, business, or profits) arising out of or in connection with your participation in this Promotion, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability, or otherwise, and whether or not the Promoter has been advised of the possibility of such loss or damage. For any losses caused by flight cancellations, delays, or any other reasons not attributable to Trip.com, Trip.com does not assume responsibility.
6. Trip.com reserves the right, in its sole discretion, to terminate or suspend this Promotion without any liability to you should there be unforeseeable events which in Trip.com's absolute opinion may jeopardize the process of the Promotion.
7. Trip.com reserves all rights to the final interpretation of this Promotion.
8. The Terms and Conditions of this Promotion shall be governed by and construed in accordance with the laws of the Republic of Singapore. All disputes arising out of this Terms and Conditions and/or this Promotion shall be governed by a competent court in Singapore.
"Malaysia Airlines Buy 1 Get 1 FREE" Terms and Conditions
These terms and conditions (hereinafter referred to as "T&C") apply to the "Malaysia Airlines Buy 1 Get 1 FREE” event being run on the Trip App (as defined below).
1. Promoter: Trip.com Travel Singapore Pte. Ltd., a limited liability company with its registered address at 1 Harbourfront Ave, #03-12/13, Keppel Bay Tower, Singapore (098632).
2. Promotion Period: The Promotion begins on 8 November 2023 at 12:00:00 (Malaysia time) and ends on 8 November 2023 at 23:59:59 (Malaysia time).
3. Eligible Member: To participate in this Promotion, you must be a registered user of Trip.com with a valid account and be over 18 years of age.
4. Availability: This Promotion is available on the Malaysia version of the Trip.com mobile app (version 7.74 or above) (hereinafter referred to as "Trip App").
5. Travel Period: Flights departing from 8 November 2023 to 31 March 2024 (Malaysia time), excluding those departing from 15 December 2023 to 2 January 2024 and 9 February 2024 to 17 February 2024 (Malaysia time).
6. Eligible Flight Tickets: The Promotion is applicable to round-trip economy class flight tickets operated, marketed and validated by Malaysia Airlines with the "Malaysia Airlines Buy 1 FREE 1" promotion tag. These tickets, including the returned flight, must be for flights that take place within the Travel Period.
7. Promotion:
7.1. If you are an Eligible Member and you have booked two sets of Eligible Flight Tickets (round trip) departing from Kuala Lumpur to Bangkok and returning from Bangkok to Kuala Lumpur on 8 November 2023, you are entitled to a 50% discount; Similarly, if you have booked two sets of Eligible Flight Tickets departing from Kuala Lumpur to Singapore and returning from Singapore to Kuala Lumpur on 8 November 2023, you are entitled to a 50% discount. It is important to note that to be eligible for the Promotion, the two sets of Eligible Flight Tickets (round trip) shall be purchased at the same time and shall have same departure and arrival time. The 50% discount applies to the base fare, fee and taxes. Any ancillary and promo code are not entitled in this promotion.
7.2 Flight bookings made via the Trip App will also enjoy app exclusive prices. Total flight bookings departing from Kuala Lumpur to Bangkok and Singapore with any value will receive a RM60 discount.
8. Limited Redemption: The number of Eligible Flight Tickets is limited and will be sold on a first-come, first-served basis.
9. The maximum number of Eligible Flight Tickets each Eligible Member can redeem is once per Trip.com account during the Promotion Period.
10. Prices are dynamic according to availability and may change from time to time. Displayed prices are accurate at the moment of display and can fluctuate from time to time. Please refresh the page to check the most updated availability, price, and policies. For any losses caused by flight cancellations, delays, or any other reasons not attributable to Trip.com, Trip.com does not assume responsibility.
11. If any changes are made to the booking after the purchase is confirmed or after the Promotion Period, the applicable discount may not be available or applied.
12. The two sets of Eligible Flight Tickets (round trip) participating in the Promotion need to be cancelled or changed at the same time. In that case, the Eligible Member shall pay the price difference and other miscellaneous charges (if applicable). Any airline change and cancellation fee will be calculated based on the original price of the Eligible Flight Tickets. For details, please read the Malaysia Airlines's terms and conditions.
13. The Promotion is non-transferable, non-exchangeable, and cannot be used in conjunction with any other discounts, cashback sites, loyalty programs, rewards, promotions, discounted items, and fixed-price items unless otherwise stated.
14. The Promoter reserves the right to amend the T&C as well as to vary or terminate any of the Promotion at any time without prior notice.
15. Trip.com reserves the right to suspend, terminate, change or otherwise restrict the participation of campaign mechanism any time without prior notice or compensation if we have reason to believe that the participant is detected with unlawful, fraudulent, unauthorized, or improperly behavior, including, but not limited to, placing malicious orders, malicious registrations, exploiting bugs in the Program, unlawfully changing prices, using plug-ins, extranets, reverse orders, fraudulent transactions, or any other violation of the campaign rules, or any other violation of the fairness and principles of the campaign. In case of any dispute, Trip.com reserves the right of final interpretation and decision.
16. Conflict of terms and conditions: In the event that any of the terms under this T&C conflict with rules and/or any such related information displayed elsewhere on Trip App, the terms under this T&C shall prevail.
17. Any terms and conditions applicable to these promotions which are illegal, prohibited or unenforceable under any law or regulation shall be ineffective without invalidating the remaining provisions.
18. Disclaimer: To the maximum extent permitted by law, in no event will the Promoter be liable to you for any direct, indirect, special, incidental, exemplary, punitive or consequential damages (including loss of use, data, business, or profits) arising out of or in connection with your participation in this Promotion, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability, or otherwise, and whether or not the Promoter has been advised of the possibility of such loss or damage. Trip.com will not be liable for any default due to any act of God, war, riots, strikes, lockouts, industrial action, fires, flooding, droughts, storms, epidemics, pandemics, sudden blackouts, government actions, cyber-attacks, technical or system failures or any event beyond the reasonable control of Trip.com.
19. Disputes: You acknowledge and agree that the Trip.com or any of its affiliates shall not be responsible and shall have no liability to you or anyone else for any dispute or claim that arises out of your participation in the Promotion.
20. Governing law: You agree that this Promotion is governed, interpreted, and enforced by the laws of Singapore without regard to its conflict of laws principles. Any and all legal actions, claims, or proceedings arising out of, or in connection with this Promotion must be brought in a court of competent jurisdiction in Singapore.
21. All information, including personal information ("Information") submitted or known to Trip.com and/or its affiliates in connection with this promotion will only be used for the purposes set out in and treated in accordance with these Terms & Conditions and those stipulated in Trip.com's Privacy Policy at https://pages.trip.com/service-guideline/privacy-policy-en-my.html (“Privacy Policy”).
22. By participating in this Promotion, you agree to be bound by this T&C, including any revised terms and conditions. The Trip.com reserves the right of final interpretation and decision in all matters pertaining to the Promotion.