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High-speed Rail Booking Information

The high speed rail tickets are usually available for sale within 15 days before departure. Trip.com offers three booking options for customers, including "Book", "Reserve" and "Waitlist". However, the sales period is subject to adjustment due to policy changes by mainland railway operators or the MTR Corporation.

BOOK	✅Users can purchase high speed rail tickets within 15 days before departure through Trip.com ✅Tickets will be issued within 24 hours after payment ❌A handling fee is required to cancel the ticket after it has been issued
RESERVE	✅If users plan to book tickets that are not yet available for sale, you can choose to reserve tickets. The tickets will be automatically purchased when the sale period begins. ✅If the ticket is successfully reserved, the ticket will be issued within 24 hours on the day when the sale period begins ✅The ticket can be cancelled for free before it is issued 📝If the purchase is unsuccessful one day after the sale period begins, the order will be cancelled and we will refund the ticket and reservation fee to the users
WAITLIST	✅If users plan to book tickets that are sold out, you will be assigned to the waiting list. We will check the ticket vacancies 120 minutes before departure, and automatically purchase the ticket for the user if there are any available ✅If the ticket is successfully waitlisted, the ticket will be issued within 24 hours on that day √The ticket can be cancelled for free before it is issued. 📝Users who successfully join the waiting list will receive an email notification regardless of whether the booking is successful or not

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