Pangsapuri di Oostende

Very nice room with stunning view over the beach and sea. New carpets in the corridor and in the room. Check-in was a little dissapointing: nothing warmfully welcoming and rather quick (although no other guests were waiting at that time). No extra info was given (restaurant times, fitness, town, etc.) and no info on having to validate our parking ticket (we found out by coincidence the next morning). We ordered something at the Brasserie to take to the room: a duo of garnaalkroketten at 25EUR: all we got were the 2 kroketten! They did'nt even come with a small salad or anything. That is extremely expensive and they looked ridiuculous on a big white plate! Breakfast is until 10am which is a little early for a Saturday morning. We called reception (no indiciation in the room how to call reception, so we looked up the hotel's number on our phone and dialed from there), to ask for a room service breakfast. The lady kindly transfered us to the Brasserie. 2min1/2 later we got someone on the phone who probably thought we were staff the way he answered. He couldn't answer about a potential room service breakfast so we got transfered back to reception. The lady apologized and said it was actually not possible anymore to have breakfast at all. She didn't have that info for us in the beginning of our call? So we ended up going to a local bakery to have breakfast. In general everything could have been beautiful, except we didn't feel service! We felt as if staff was in its own world, and certainly not attentive to guests. Which is a shame. It doesn't give us the motivation to book there again next time...

Hotel Andromeda is an excellent opportunity for an enjoyable stay. We liked the luxe room with view on the sea and terrasse on the very top. The breakfast is gorgeous. The wellness center is absolutely great, with exception of the harman as the temperature is not high enough. The personnel acted great and was responsive. The overall atmosphere is fantastic.

We loved this hotel. While booking and reading about the hotel, we were slightly concerned that it would be a bit too “funky” (we are in our 60s and 70s), but it was definitely a nice place to stay for all ages. First of all, we had requested a low floor room, and the request was well taken into account, which is not the case in all hotels. We had booked a big room and it was really wonderful. The room was nice, with separate bathroom and toilet, and with a wooden (or fake wooden) floor, which we always appreciate. Much cleaner and nicer than all those carpet floors in many places. Reception staff was kind, polite, quick and knowledgeable. Breakfast was outstanding. The bar in the evening was very pleasant. Location is excellent. Some minor points we did not like (and hence the 4 “star” rating) were the following. The mattress was very hard, for us too hard, but some people might like it. The floor in the shower was too slippery, this can easily be avoided by other materials. The shower was already narrow, and with the (unnecessary) soapdish attached to the wall it became even narrower. There was space enough for a larger shower. When we came back to the room after 3 PM, it was still not cleaned (the ”YES” sign to request cleaning was put up before 10 AM). Understandable, because it was a very busy Friday with lots of changes, and a basket was put in front of the door later with new towels etc … All these were minor issues, and we will certainly return to this place.

Excellent hotel and great location, everything is very nearby. The zeeparking is only 5 minutes away. The Kursaal is around the corner. Hotel staff is very friendly and helpful. The breakfast is outstanding, never had such an exceptional breakfast. So much choice of many types of bread, pastries, fruit, cheese, yoghurt, cereals to much to mention.