Pangsapuri di Recife

The hotel has a decent infrastructure. The breakfast served in the morning offers a good variety of items. The human aspect is a great differential. Their staff is very well trained and ready to assist you with a big smile on their faces. The absence of a closed closet in the bedroom called my attention, but didn’t compromise the experience.

Look, I struggle giving this hotel a ”just OK” review, because their breakfasts were very good, their pool area was nice, their location is convenient and their rooms were nice enough, but there was a sharp contrast in other areas of the hospitality service that made my experience of a lesser value and appreciation. To begin with, the front desk staff takes too much time to check you in and out. I arrived early in the morning after a 25 hr overseas trip, there was no other guest in line at the front desk, we had already paid for our reservation. In my mind, as a seasoned traveler, I would have expected an ID check and a ”here is your key to the room” in 2-3 minutes. I repeat: there was no other guest at the front desk area. Instead, I spent 10 minutes answering dumb questions and repeating information such as my email address, my phone number etc that we had already provided at the time of making and paying for our online reservation. The initial response of the young man who helped me, when I told him I had a reservation and later offered my full name, was that he could not find the reservation in his system - so I had to pull out a paper copy of my reservation for him to find it in his system - if you can believe that. I spoke to this guy in Portuguese, in English, in Spanish and it was no use - the guy acted like he just didn't know how to do his job. I should also mention that when I arrived to the hotel, the front desk AC units located above the front desk were leaking water everywhere in the front desk area and no one seemed to be servicing them right away - in fact, the front desk agent had to move to another nearby computer terminal to check me in. It was a lame check in experience and an equally lame check out experience. Not to mention, we paid for a ”casal' or doubles reservation and the room only had one set of soap/shampoo toiletries, so, I had to go fetch the maid to get the necessary items that should had been in the room without me having to ask. For such reasons, I would say that I would only use this hotel if I had to in the future, but preferably, I would stay elsewhere, because the value I got during my stay was pretty basic and nothing special according to international standards of travel and hospitality.

modern high rise hotel right by the beach with plenty of opportunity to eat and and enjoy yourself in the surrounding neighborhood, relatively close to the airport and with busstops connecting the area to downtown and olinda. room had a balcony with a fantastic view of the sea and seaside boulevard.

O hotel é muito agradável, silencioso e com uma excelente estrutura. Única nota dissonante é que pedi indicação de passeio próximo onde pudéssemos ver a beira mar e a atendente muito solicita nos mostrou a direção de uma feirinha. No caminho havia uma Cracolândia e foram momentos de extrema tensão pois não havia nenhuma rota de fuga possível. Fica a 2 quadras do hotel e concentra uma centena de moradores de rua. Reportei o ocorrido no retorno. O café da manhã é bastante farto

O Hotel tem uma localidade boa , beira mar, mais o atendimento na recepçao deixou a deseja , tiver varios problemas com meu quarto e ninguem resolvia e ainda falava ser eu quisesse podia cancelar qus pra ele tanto faz . Mais como eu comprei com a Trips eles nao resolvia nada e ainda falava ser eu tinha comprado com eles seria mais facil.

Hotel bom custo beneficio, extremamente bem localizado, ar gelando bem, banho quente, café da manha com o básico bem feito. Recomendo !

Staff is very nice. Free breakfast buffet is adequate but nothing to brag about. Every time we ordered any type of meat (steak, veal parmigiana, beef soup) from room service menu it was incredibly horrible and we could literally not even cut it with a knife. We use the scissors and tore it apart with our bare hands. Room service can take up to two hours to get your food.  housekeeping ladies are very nice, as well as, some of the maintenance man. Every room we’ve ever stayed in the toilet seats are broken and scary when you sit on them. Don’t even think about having hot water in your shower whatsoever. And when it’s checkout time, you better be out of there as soon as possible! 

Bem localizado em frente a praia de boa viagem, café da manhã bem variado, só não gostei da demora no chegada pra fazer o check in nosso quarto não estava pronto ainda , mais de resto foi bem agradável

Localização excelente para quem precisar ir ao consulado americano ou canadense. Perto tem a clínica M Torax que é onde se faz a consulta com o médico credenciado com o governo canadense. Também na região o hospital Jayme da Fonte. O estacionamento da pousada fica de frente ao Extra supermercado. Deixamos nosso carro lá e fizemos tudo de uber pois o transito de Recife é complexo. O shopping Riomar não é longe. Gostaria de deixar os parabéns para a equipe do café da manhã. Elas foram simpáticas comigo. A recepção também. Voltaremos em breve!

Faltou a desejar no café da manhã. Infelizmente não estava organizado, e não fizeram reposição, as opções já eram poucas, sem reposição que diminuiu ainda mais.