Cari Pangsapuri di Meloneras

This is the first time back at this hotel for a few years and the 5* rating is slipping quite drastically. The rooms are still nice and the pool areas are good but there seems to be cut backs in other areas. The towels are now quite flimsy and not what you would expect at 5*. The food quality is mixed and choices are not as good as previous - steak every night can get a bit boring. Noisy clients seem to be on the rise and the responses from the hotel are not always prompt. Not what you expect from a 5* at such a price paid.

Great experience, worth the money, especially during off-season. Had a great stay, will definitely come back.

Great location but the hotel is too dark, and lacks any atmosphere. There is no information pack or anything in the room that explains about the hotel and what is available and I thought this was very poor for a so called 5 star hotel and I have never experienced this before. The de luxe double room, although a decent size is a terrible design - you go to the seperate toilet (next to a great shower room)and then you have to go to the sink, which is in the middle of the room by the wardrobes. How unhygienic is this!! Despite paying over £3000 for a 7 day holiday, this hotel charges you for the large four poster style beds by the pool if you use them and if you use the roof top beds and infinity pools, that will also cost you 50 euros per day. They had an A la Cart menu in the restaurant for breakfast and dinner but this was very poor. 4 times in seven days they had no Advocardo’s. Twice I asked the chef at the buffet counter what the fish was and he did not know. Signage at the buffet counters is very poor - these were often mixed up or not there at all. If you have a severe nut allergy this hotel is not for you. They have a dress code in the restaurant in the evenings, but this is not in force, as there were many occasions where men were allowed in wearing shorts….so no dress code at all! They have a decent sized gym, but it’s right next to the smoking area. Smoking is not permitted in the bedroom and balconies we were told yet nearly every evening we could smell cigarette smoke if we left our balcony door open. Complained but no action was taken. As far as I can tell by reading all the reviews for this hotel, some of the complaints that I have made have been made by other people, so the company is clearly not acting on these. This is why I have only given them 2 stars, which is very poor for such a great location. Change of management needed clearly!

Our 2nd visit in 2 years. We're a family of 4 & this hotel has exactly what we're looking for: excellent food, peace & quiet, great service and a clean environment. Plus the location is stunning! There's so much space to choose from by the many pools (so no need to save loungers though of course, some do!). After dinner, there's a great choice of where to sit whether you want to be near the entertainment or have a quieter time with drinks. The entire hotel is spotlessly clean including the food service area which is constantly kept clean during meals. (Housekeeping are the superstars of this place!) Poolside&pool cafe/bar service is excellent. Food & drink quality, variety and amounts are amazing (& reasonably priced). The only slight difference this time was that the restaurant waiting staff weren't as friendly as last time & the evening bar service although friendly wasn't quite as attentive in the outside areas. There seemed to be a lot of new faces &we thought this might be a training period. I'm sure all will be back to standard by the time we visit again. 2 helpful changes would be: USB sockets in the room & the safe included for free. Looking forward to returning!

Fantastic accommodation, plus it's situated in a great location. The area is upmarket and by far one of the best beaches in the world, super clean and huge... plenty of restaurants to suit all budgets, shops, and the surrounding area is well maintained, beautifully landscaped and isn't built up like some of the neighbouring resorts. There is an abundance of bars, beach bars, late night coffee shops. restaurants, and high-end designer shops. The apartments are well-maintained, and have everything you need for a delightful stay. The grounds are unique, beautiful and very peaceful and tranquil, and are very well-maintained. There is a road outside, but it carries little traffic and was never a problem in terms of noise) I thought we might have problems with insects, but we were unaffected throughout our entire stay. Plus I didn't see one cockroach inside our apartment or within the grounds, which I have had problems with before in other hotels within the same area. The windows do not have insect screen, although we left the window fully open most nights and had no issues. The Aircon is 10 euros per day. During our stay all the apartments were in use, however, it was never crowded and often we had the entire grounds to ourselves some days. However, the only letdown would be... that there are no curtains in the living room/kitchen area and therefore guests can appear straight into your accommodation, if you leave the bathroom door open on the first floor, guests can also see straight in while showering. - Not an issue, just remember to close the door. The grounds are safe, and ideal for families with small children, the gates lock and there are also safety gates to enter the pool. The grounds attract lots of small tropical birds which was great, and I even saw a few hedgehogs some mornings. The pool is ideal for dipping, many have said that the pool was small although it's not huge, but it's not super small either. The vibe is very chilled and quite... relaxing. And it's beautifully lit up in the evenings. In terms of crowd, it was very mixed... families, groups, couples, and LGBTQ-friendly. - All ages. The lower ground floor rooms, are well-shaded with plants and offer more privacy and direct access into the garden area. Room 109 is a private separate bungalow set in the grounds, with a private terrace that is hidden with a vast array of plants. For those that are wheelchair friendly, I'm going to sadly say No... Steps to enter the pool, steps to enter the garden and including all higher floors, the bathroom is not fully fitted for wheelchair use, nor are the kitchens. The showers would not be unstable to fit a wheelchair. - Although your better option would be to contact the hotel and ask for room 109 as this is situated directly in the gardens, with a path from the main entrance. While some of the lower ground rooms are at street level. ( although there are steps leading into the gardens front the front terrace, but it's