Great location but the hotel is too dark, and lacks any atmosphere. There is no information pack or anything in the room that explains about the hotel and what is available and I thought this was very poor for a so called 5 star hotel and I have never experienced this before. The de luxe double room, although a decent size is a terrible design - you go to the seperate toilet (next to a great shower room)and then you have to go to the sink, which is in the middle of the room by the wardrobes. How unhygienic is this!! Despite paying over £3000 for a 7 day holiday, this hotel charges you for the large four poster style beds by the pool if you use them and if you use the roof top beds and infinity pools, that will also cost you 50 euros per day. They had an A la Cart menu in the restaurant for breakfast and dinner but this was very poor. 4 times in seven days they had no Advocardo’s. Twice I asked the chef at the buffet counter what the fish was and he did not know. Signage at the buffet counters is very poor - these were often mixed up or not there at all. If you have a severe nut allergy this hotel is not for you. They have a dress code in the restaurant in the evenings, but this is not in force, as there were many occasions where men were allowed in wearing shorts….so no dress code at all! They have a decent sized gym, but it’s right next to the smoking area. Smoking is not permitted in the bedroom and balconies we were told yet nearly every evening we could smell cigarette smoke if we left our balcony door open. Complained but no action was taken. As far as I can tell by reading all the reviews for this hotel, some of the complaints that I have made have been made by other people, so the company is clearly not acting on these. This is why I have only given them 2 stars, which is very poor for such a great location. Change of management needed clearly!
With a stay at TenSuites in San Bartolomé de Tirajana (Maspalomas), you'll be a 1-minute drive from Maspalomas Lighthouse and 10 minutes from Maspalomas Dunes. This hotel is 3.5 mi (5.7 km) from Yumbo Shopping Center and 12.4 mi (19.9 km) from Amadores Beach.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool.
A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and espresso makers. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Cemerlang
11 ulasan
4.7/5
Harga bermula
RM 1,515
satu malam
Semak Ketersediaan
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Terletak di San Bartolome de Tirajana (Maspalomas), Hotel Riu Gran Canaria - All Inclusive berada dalam lingkungan 15 minit berjalan kaki dari Pantai Meloneras dan Rumah Api Maspalomas. Hartanah merangkumi semua ini berada 5.4 km dari Pusat Membeli-belah Yumbo dan 5.5 km dari Gumuk Maspalomas.
Manjakan diri anda di spa yang menawarkan urut. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk 6 kolam renang terbuka, gelongsor air dan pusat kecergasan. Hartanah ini juga menampilkan akses Internet wayarles percuma, salun rambut dan penyimpanan basikal.
Hartanah ini merangkumi semua. Kadarnya termasuk makanan dan minuman di tempat makan di tapak. Bayaran boleh dikenakan untuk menjamu selera di restoran tertentu, makan malam dan hidangan istimewa, minuman tertentu serta kemudahan lain. Puaskan selera anda di Las Dunas, salah sebuah daripada 6 restoran di hartanah. Bersantailah dengan minuman yang menyegarkan dari bar tepi kolam atau salah sebuah daripada 6 bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 8:00 hingga 10:30.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 639 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan pancuran mandi dan pengering rambut.
Dengan penginapan di Caybeach Meloneras di San Bartolome de Tirajana (Maspalomas), anda akan berada dalam lingkungan 5 minit memandu dari Pantai Meloneras dan Rumah Api Maspalomas. Hotel mesra keluarga ini berada 5.6 km dari Pusat Membeli-belah Yumbo dan 5.8 km dari Gumuk Maspalomas.
Berendam dalam salah satu daripada 3 kolam renang terbuka atau berseronok dengan kemudahan rekreasi lain, yang termasuk sauna dan pusat kecergasan. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, bilik arked/permainan dan bantuan pelancongan/tiket.
Anda boleh menikmati sajian di restoran yang disediakan untuk tetamu Caybeach Meloneras, atau singgah di bar/deli snek. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 8:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, tempat simpanan bagasi dan kemudahan dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 204 bilik berhawa dingin yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan tab mandi dan pengering rambut. Kemudahan yang disediakan merangkumi telefon dan peti besi, manakala pengemasan disediakan pada hari minggu sahaja.
This is the first time back at this hotel for a few years and the 5* rating is slipping quite drastically. The rooms are still nice and the pool areas are good but there seems to be cut backs in other areas. The towels are now quite flimsy and not what you would expect at 5*. The food quality is mixed and choices are not as good as previous - steak every night can get a bit boring. Noisy clients seem to be on the rise and the responses from the hotel are not always prompt. Not what you expect from a 5* at such a price paid.
This is a superbly-maintained, high-end hotel, with comfortable well-furnished rooms, and offering an excellent food choice. The guests were mainly German, but all the staff speak excellent English. Location on the sea-front, with a lovely promenade from the hotel gate, allowing nice morning and evening walks along the ocean-front. Good array of shops, bars and restaurants nearby.
This is a very pretty, clean, well cared for hotel. The staff are always very helpful especially the pool bar/restaurant staff. Reception is closed at 4pm so cant comment on. Cleaning staff work hard all day long. Quiet hotel. Always sunbeds available. A bit too far out for us as a family. No bars or restaurants near by so just as well the food in the hotel was good. Had to use taxis to see a bit more and go down to the beach, 8Euros each way. The apartments are spotless but uncomfortable for a family. would suit just couples. Bed in bedroom ok but the 'sofa bed' just awful. Not fit for any kind of comfort even for children. who wants to sleep near enough on the floor for an entire holiday? Accommodation for 4 should not mean one sleeps on the very hard sofa and another sleeps on a bit that pulls out from underneath. The room is not big enough for this anyways. Air con only in bedroom (but is pretty good) so whoever is unlucky enough to get the living space will cook! And the lights shine right through the kitchen window so not the best to try and sleep, i had to cover it with a blanket. The kitchen is well equipped but don't expect to cook even the smallest of snacks without it being somewhat difficult due to space. Just a hob and microwave no cooker. Obviously nobody wants to cook full on meals when on holiday but if you have fussy kids who like what they like it can be tricky. We had a very nice week at this hotel because we made the best of it but due to comfort levels and location i'm glad it was just a week.
Nice clean accommodation, great little balcony and air conditioning in the rooms. My only gripe was the food - same every day with no real variety. Also, the mini club wasn’t advertised one time since we arrived. Usually they come round shouting and asking if kids want to join in, but nothing! Mini disco only two nights out of the seven we were there and entertainment started too late for the kids to enjoy. No inside entertainment, only on the upper pool area which is very chilly at night and not somewhere to sit and relax with a drink. Nowhere near the standard of rival iberostar hotels on the canaries, but a good place to go for the weather nonetheless! Loved the area and friendly locals. Not a fan of the cockroaches patrolling the toilets and outside eating areas.
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