Pangsapuri di Puerto Escondido

The stay in the hotel was wonderful - the grounds are lovely with a very relaxed and happy feel to the whole place and the staff were all very friendly. We just had room and breakfast so didn't eat that much in the hotel but all the food that we had was excellent. The rooms were were excellent - a little bit tired in some parts, but then that's the case for every big hotel that i've stayed in and they were well cleaned every day. The public areas were all well maintained and cleaned. There is a bit of a hike down the stairs to the attached beach club (Cocos) but there is a shuttle bus if you don't feel up to it. I'd 100% go back there and wouldn't hesitate to recommend it to family and friends

I had a basic simple room facing the pool, it was quiet, I slept well. Room had its basic amenities, a double sized bed, a mounted TV, AC, a ceiling fan, a table two chairs, a fridge, a safety box, sink, a small hair dryer. The room is just right for one or two persons. The pool is pretty and inviting. The front desk reception, housekeepers, and restaurant employees were all friendly, helpful and professional. The hotel is surrounded by restaurants, shops, and the beach is right across the street. Great location for sure!

When I arrived in my room, the first thing I said was, what a beautiful and spacious suite! I didn’t use the living room side at all, other than to store my backpacks on the dining room table. The bedroom was nice, and the bed was decent. The bathroom had a nice design and although it took some time for the hot water from the sink faucet to heat up, the shower hot water did not heat up at all, so my shower was an uncomfortable cool temperature water. The air conditioner worked well, and the property was extremely quiet at night, which I very much appreciated. The pool and lounge area looked to be relaxing, and was quiet while I was there. The only things I did not like, was housekeeping came into my room even though I had the sign on the door knob stating do not disturb, so I didn’t appreciate my sleepwear being folded and placed on my dirty suitcase. The other thing was, the small cockroach I found under my pillow trying to scurry away before disposing of it, then the spider in my bed the day of packing that I needed to eliminate to ensure no hitchhikers back home.

Let me start by saying that if you’re looking for a budget hotel then this might be a good option for you as the price was very affordable (however, the breakfast is not included and to be honest it’s delicious but quite expensive). The rooms were not exactly as nice as shown in the pictures, but they were still pleasant, the big upside was the floor which was made from like a marble or something which was very cold creating a refreshing breeze in the room (even though it was extremely hot in Puerto, sometimes we didn’t even have to turn on the AC thanks to that). The problem with the room tho was that the doors had a big gap on the bottom which allowed many bugs to crawl in especially in the evening when the light was on, so we had to fill that gap with our stuff, and there was also a gap on the side that we could not cover so mosquitos were able to fly inside which was very disconcerting for us. The biggest downside, however, was that while half of the staff was nice and welcoming, some were very rude and made us feel very unwelcome. It was a big surprise for us since the hotel talks about having great atmosphere etc (just like I’ve said tho not whole staff was rude, just some individuals). For example there was one lady in the reception who was very rude and did not even care to smile or say „hello” or „bye” back, when you’d say „Hi” she would just give you a hostile look and then go back to doing something on her phone which I think creates a very bad image for a hotel that talks about great atmosphere and about everyone being friendly. Fortunately, there were also some very friendly people that organised small trips e.g. for sunset viewing which was awesome. Overall, this is a very affordable hotel, but unfortunately the atmosphere is not as great as you’d think and because they organise some events (on the hotel premises) late in the evening or during the day it is difficult to take a nap or even fall asleep at night as the party can go on until late at night + it’s actually quite far from the beaches or from the centre of town, so be prepared to walk a lot.