Apartment di Tierra Del Fuego, Argentina

The hotel seems brand new: rooms are spacious, comfortable (the bed in particular) with all the facilities required, bedrooms' furniture is new and luxurious. I loved the warm feeling experienced in the way back to the hotel after a long day out in the cold. There's a 20% discount if you eat in the on-site restaurant and they also do room service. 24/7 reception, kind staff and nice breakfast. The cleaning service was perfect. Just a few suggestions: I would have appreciated bacon in the morning. The bread served for dinner is very dry, seems old. WiFi very slow in peak hours. All in all, a great experience.

Excelente nivel de alojamiento. Arrendamos un apartamento con 2 dormitorios, dos baños completos (uno en suite con vestidor), cocina completa y estar. Muy buena ubicación a 150 metros de la calle principal y a 6 calles del puerto. Precio accesible en relación al servicio ofrecido. Muy bien equipado. Amplias posibilidades de arrendamiento en cuanto a la cantidad de pasajeros (apartamento hasta 8 personas). Gracias Ignicio.

The apartment was okay. The faucets in the shower were hard to set for the right temperature with the hot water. It was too hot or too cold and if one doesn't want to be burned, one has to have a weak flow of water. If I increased the flow the water was scorching hot. The apartments was a studio with a bed, chairs, kitchen, fully loaded with dishes, silverware. The closet space was fine and over all the place was it very clean. It is good for two people. The problem was the communication regarding the check-in process. It was not at the apartments, but on the other side of the street on the rear at the Alto Andino Hotel and to get there one has to walk about 200 feet to the corner, make a left for a 300 feet walk up a steep hill, then make another left for an additional walk of 250 feet. The walk is not a problem, but not with a 50lb duffel bag and a 19lb carry-on. If I had been told about this, I would have asked the Uber driver to take me to the Alto Andino Hotel for check-in and I would have asked the driver to wait for me to take me to the Vela apartments. Instead the Uber driver dropped me at the La Vela apts. and I was outside the apartments with my luggage, knocking at the door waiting and hoping for someone to open the door. I tried to call the number of the La Vela apts. listed on the email reservation, but I got a message from the cell service stating the number was a not working number. After about a half hour waiting, a guest of the apartments that was returning from breakfast told me about the ckeck-in issue, he also stated that he had the same problem. When I complained to the receptionist of the Alto Andino hotel, a guy, he just didn't say anything at all, he didn't even say the reason the phone didn't work. To enter the apartments, one has to key in a code. The next day management changed the code and I was not informed, so I couldn't get in the building. I tried to call the La Vela apts. at the number listed on the paper work I got at the time of check-in the day before, but no one answered the phone!!! I had to walk to the Alto Andino Hotel, I complained to the same guy that checked me in the day before, he just gave me the new combination and said that he was busy checking-in other guests, so he couldn't answer the phone. If one wants to have breakfast, one has to pay an additional $10, and it's at the Alto Andino Hotel. The breakfast was okay. The only problem was that both the coffee and the hot water for the tea were cold.

Estuvimos en el apartamento 709, es para 2 personas. Tiene la habitación en el subsuelo y es amplia y cómoda, le faltaría un apoya maleta ya que no entra en el placard y la dejamos arriba en el star cocina, sobre el sillón. El baño acorde con el apartamento. La cocina y los pequeños artefactos ( cafetera, tostadora, pava eléctrica y micronondas) bien y de fácil uso. La calefacción tanto por radiadores como por piso radiante un poco alta, tuvimos que abrir una ventana ya que no se puede regular... Para los que van con auto o alquilan auto tiene cochera, sino se puede dejar en la calle que hay lugar. Nos gustó el lugar y lo recomendamos

Stayed here for 4 nights. When we arrived we decided to run a bath. Unfortunately the drain in the bathroom flooded the apartment, but were moved to another one floor above and thankfully had no issues at all. The apartments are modern and well equipped. We had a balcony with a beautiful view.

The hotel seems brand new: rooms are spacious, comfortable (the bed in particular) with all the facilities required, bedrooms' furniture is new and luxurious. I loved the warm feeling experienced in the way back to the hotel after a long day out in the cold. There's a 20% discount if you eat in the on-site restaurant and they also do room service. 24/7 reception, kind staff and nice breakfast. The cleaning service was perfect. Just a few suggestions: I would have appreciated bacon in the morning. The bread served for dinner is very dry, seems old. WiFi very slow in peak hours. All in all, a great experience.

Excelente nivel de alojamiento. Arrendamos un apartamento con 2 dormitorios, dos baños completos (uno en suite con vestidor), cocina completa y estar. Muy buena ubicación a 150 metros de la calle principal y a 6 calles del puerto. Precio accesible en relación al servicio ofrecido. Muy bien equipado. Amplias posibilidades de arrendamiento en cuanto a la cantidad de pasajeros (apartamento hasta 8 personas). Gracias Ignicio.

The apartment was okay. The faucets in the shower were hard to set for the right temperature with the hot water. It was too hot or too cold and if one doesn't want to be burned, one has to have a weak flow of water. If I increased the flow the water was scorching hot. The apartments was a studio with a bed, chairs, kitchen, fully loaded with dishes, silverware. The closet space was fine and over all the place was it very clean. It is good for two people. The problem was the communication regarding the check-in process. It was not at the apartments, but on the other side of the street on the rear at the Alto Andino Hotel and to get there one has to walk about 200 feet to the corner, make a left for a 300 feet walk up a steep hill, then make another left for an additional walk of 250 feet. The walk is not a problem, but not with a 50lb duffel bag and a 19lb carry-on. If I had been told about this, I would have asked the Uber driver to take me to the Alto Andino Hotel for check-in and I would have asked the driver to wait for me to take me to the Vela apartments. Instead the Uber driver dropped me at the La Vela apts. and I was outside the apartments with my luggage, knocking at the door waiting and hoping for someone to open the door. I tried to call the number of the La Vela apts. listed on the email reservation, but I got a message from the cell service stating the number was a not working number. After about a half hour waiting, a guest of the apartments that was returning from breakfast told me about the ckeck-in issue, he also stated that he had the same problem. When I complained to the receptionist of the Alto Andino hotel, a guy, he just didn't say anything at all, he didn't even say the reason the phone didn't work. To enter the apartments, one has to key in a code. The next day management changed the code and I was not informed, so I couldn't get in the building. I tried to call the La Vela apts. at the number listed on the paper work I got at the time of check-in the day before, but no one answered the phone!!! I had to walk to the Alto Andino Hotel, I complained to the same guy that checked me in the day before, he just gave me the new combination and said that he was busy checking-in other guests, so he couldn't answer the phone. If one wants to have breakfast, one has to pay an additional $10, and it's at the Alto Andino Hotel. The breakfast was okay. The only problem was that both the coffee and the hot water for the tea were cold.

Estuvimos en el apartamento 709, es para 2 personas. Tiene la habitación en el subsuelo y es amplia y cómoda, le faltaría un apoya maleta ya que no entra en el placard y la dejamos arriba en el star cocina, sobre el sillón. El baño acorde con el apartamento. La cocina y los pequeños artefactos ( cafetera, tostadora, pava eléctrica y micronondas) bien y de fácil uso. La calefacción tanto por radiadores como por piso radiante un poco alta, tuvimos que abrir una ventana ya que no se puede regular... Para los que van con auto o alquilan auto tiene cochera, sino se puede dejar en la calle que hay lugar. Nos gustó el lugar y lo recomendamos

Stayed here for 4 nights. When we arrived we decided to run a bath. Unfortunately the drain in the bathroom flooded the apartment, but were moved to another one floor above and thankfully had no issues at all. The apartments are modern and well equipped. We had a balcony with a beautiful view.