Hotel Boutique di Jiangxi, China

This was our second stay at this hotel, and everything was still perfect. We want to express our appreciation for one of the staff members at check-in, Yuki. She remembered us—perhaps because of our limited Mandarin skills (haaaa....haaa.....)—and went out of her way to ensure we understood everything we needed to know. Yuki also reminded us to reach out to her or her colleagues if we needed any assistance. Her efforts made our stay even more enjoyable!!

This hotel offers a truly exceptional and unique experience. What I loved most is its traditional Chinese architectural style, beautifully set within a village surrounded by mountains. The atmosphere feels authentic and peaceful, yet the interior is incredibly luxurious and exceeds expectations. The staff were highly professional, welcoming, and attentive throughout the stay. The location is outstanding, providing breathtaking scenery and a relaxing environment away from the crowds. One of the biggest advantages is that the reservation includes access to the nearby park, which adds great value and convenience without the need to purchase separate tickets. Overall, it was a memorable and outstanding stay, and I would highly recommend this hotel to anyone looking for a blend of culture, comfort, and natural beauty.

I was completely ‘WOW’ by the services and the cleanliness of my rooms during my stay at Shangri La Nanchang. The cleaners who cleaned my rooms were consistent in maintaining clean and sparkling surface top of my rooms. We were given connecting rooms (2713 & 2714) which made it easier for me to walk over to my children without stepping out of my room in my pyjamas. Manager Mr Hank Zhang ensured my stay was pleasant, convenient and enjoyable for me as he knew that I was staying there for 5D4N with my 3 children. Counter staff Ms Ava Li was friendly and professional in handling my request with thoughtful act and professionalism. Thank you to all the staff in Shangri La Nanchang for making my last lap of the China trip a pleasant, enjoyable and comfortable stay from 21 to 25 December 2024. I would strongly recommending EVERYONE to stay at Shangri La Nanchang. Lastly, the bell boy and traffic control staff were always helpful and friendly in treating every guest with respect. Well done Shangri La Nanchang for training all your staff with pride and respect. ❤️💪👍😊 You can watch the fountain dancing every night at 7pm to 7.15 pm and 8pm to 8.15 pm. 🎄

The hotel location is great. It's in the center of Wangxian valley with beautiful scenic view. The amenities is well-equipped. The room is clean but not spotless. There's water stain on the floor and in the shower room when I checked in. There's huge problem in communication because we can't speak Chinese. Almost all the staffs cannot understand English. The check in process took very long. We can't redeem the free photo service that is included in the promotion of the room we selected. We arrived at the hotel around 4 PM, the photo service is available until 5 PM. We knew that we have to contact the hotel at least 24 hours before we check in. We tried to contact the hotel many times, both through Trip.com and WeChat, that we wanted the photo service. There were no response in every platform. After we checked in, we requested the staff to lead us to the photo service area. When we arrived, there were 2 customers who are in the process of makeup in the photo service. We handed the photo card to the lady in the shop. She explained that the photo card only included the costume, the makeup had additional fee, which we already knew from the start. We told her that we only need the costume, the makeup is not required. ,when she heard ,she told us that that day is fully booked, we have to come there again the day after on 9 AM. It was impossible for us as we have to check out early the next morning. We accepted because we couldn't do anything about it. In the evening, we showed the photo of the restaurant we wanted to go to the staff. We asked 2 staffs, and they said the completely different ways to get to the restaurant. One of them told us to take the shuttle bus, while another told us to walk to the restaurant. We tried to ask about the shuttle bus stops, but no one could tell us how the shuttle bus travel in the valley. In the end, we gave up and walk around the valley to eat the street food instead. The next morning, the breakfast starts at 7.30 AM, which was not 7 AM as the receptionist told us. We have to hurry because we have to take the high speed train at Shangrao at 11AM. The process of traveling back to the visitor center was very tiring, it took a very long time to communicate with the staff to take us back to the visitor center because no one can understand our English. All the time we communicate with the staffs, we have to use translator. At first the staff thought we wanted them to take us to the train station, which was not correct. In conclusion, this hotel is excellent only if you understand Chinese. The staffs have great service mind and tried to help us, but communication was really bad and time-consuming. The hotel should be more honest about the photo service that is included with the booking. Not recommend to people who cannot speak and understand Chinese.

Very friendly staff. Located next to Lake and Park. The hotel is very new. The Chinese restaurant in the hotel offers delicious food. Highly recommended, definitely the best hotel in Jiujiang.

I thoroughly enjoyed my stay at the Mercure Nanchang Tengwang Pavilion, thanks to its warm service, unexpected upgrade, and unbeatable location. From check-in, Li Yuan (李媛）was friendly and attentive, swiftly handled requests, offered helpful tips for my stay and local areas and even answered my questions outside of her work time. She also offered a complimentary room upgrade, a room with great river view. Thanks to her genuine hospitality. The self-service laundry service provided by the hotel is very helpful and convenient. The breakfast has a good variety of freshly prepared food. The location is unbeatable. It’s steps away from the iconic Tengwang Pavilion, and a short walk to the metro (Line 1), riverside promenades, shopping streets (Zhongshan Road), and fantastic local restaurants. Highly recommended for both leisure and business travelers!

This place is located in the village mountain where we can explore the village conveniently especially during early morning and evening where almost all people have already gone down the mountain which is quite peaceful and less crowded. Guests can also go up the mountain by cable car for free and get to the lobby by a small coach service. Hotel staff are helpful and always share useful information via WeChat. Just one advice, more various vegetables for breakfast should be added to make the meal more appealing.

呢間希爾頓真係超出預期！由check-in開始就感受到前台嘅熱情招呼，客房整潔舒適，床褥軟硬適中，枕頭仲有得揀。酒店環境清幽，夜晚喺大堂酒吧坐吓都寫意。早餐最驚喜，中西式齊全，即煮麵檔同新鮮生果吧好有誠意。最緊要係價錢合理，性價比極高，下次嚟撫州一定再住呢度。

This is a fantastic international hotel which can suit any international travelers be it business or leisure. The environment encompassing the hotel gives you tranquility and peace. It's convenient located and just not too far from most of the?cities hotspots. Definitely a highly recommended hotel to be in whenever you're in the location.

This hotel is in a very beautiful location and there are a number of interesting places surrounding it that are walkable. The room itself was nice and I’d definitely stay again. The breakfast selection is great.