Hotel Perjalanan perniagaan di Tuscany, Itali

This is a lovely, clean hotel with good facilities and location and an excellent breakfast. It has a very traditional decor, with a modern bathroom. Our room was pleasant enough but the window faced a wall and had huge shutters which we couldn't open. Hence, there was hardly any natural light in the room. I also found the staff a bit unfriendly, especially at the reception desk. There was no greeting if you walked past, and they did seem slightly condescending - not the usual friendliness you would expect on a reception desk. The staff at breakfast were much nicer. I liked this hotel, but a little friendliness and a smile go a long way and would have enhanced our stay.

I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ

Fabulous location, friendly staff. Rooms appear clean, and the wifi is decent when you can connect. This place could be excellent, but the devil is in the details. The water temperatures (hot/cold) were reversed in the shower. There is no minibar, and the vending machine on the floor was indecipherable when it came to payment, rendering it useless. The elevators are slow and make grating noises when the doors open and are inadequate given the extremely high traffic in and out. The laundry service was good and on time. Breakfast was adequate at best. I may consider staying here again, but not at €300+/night.

I arrived early and the offered to store my luggage at the reception and they delivered to my room, that’s nice. There was no briefing on the breakfast arrangements at check in, they assume bay you know. My room is an end unit with a single bed, which is good for me, the bathroom is pleasantly big, and I do enjoyed the bath. Shower is good too with good water pressure. I found a pair of slippers inside the drawer of the bedside table instead of in the closet, they are comfortable. The whole 3 nights I stayed without Wi-Fi, they couldn’t fix it! The electric outlet has three holes so you need to bring the specific adapter as there no usb port to charge gadgets. I changed mine in the bathroom as my two pint adapters worked there. No kettle in the room but they kindly delivered some hot water to my room when I requested. The second night they told me to go downstairs to get it. TV has international news channels except CNN but that’s ok for me. Lifts are efficient.

Nice hotel but quite far away from all attractions. Typical chain hotel. Rooms are well maintained and cleaned it a decent standard.. We had family room. Double bed and pull out bed for two kids. Pull out bed was quite small for our very tall 10 year old daughter to share with her 7 year old brother. Swimming pool was nice a clean. Tight rules around it’s use. Closes at 8pm. Whole pool was 1.5m Deep which is not great for young kids that can’t swim. No drinks allowed poolside. Must be drank in area outside fenced area of the pool. So no drinking on sun loungers.. Hotel food was great. Staff friendly. Had 1kg Florentine steak one night. Excellent. A typical taxi fare into city centre could be anywhere between €20 to €33 depending on the driver. Not much to do in local area.

Check in was not good. Despite pre-paid the room, at check in they wanted to charge me again and worst of all at the room rate was double what I have booked. They only accepted I have prepaid when I managed to produce the evidence (print out of my booking). Eventually I was told they had mistaken me with another customer with the same name. It was very uncomfortable experience. But to be fair, during the rest of my stay, the staffs were all very friendly.

This hotel is extremely basic. I would rate it 2.5 stars at best. Even though it’s called “Wall Art Hotel,” there is no decor on the walls and it is extremely dark and drab. The mattress was hard and and you could feel the springs. They only provided 2 thin, overused pillows. The shower is really small. Housekeeping did a pretty good job. No iron is in room, have to request it from reception and hope they have one available. No ironing board provided. The location is not ideal. Although there is a bus stop in front of hotel, apparently no bus lines use that stop so nearest active stops are 5-8 minutes walk away. Also, if going to Florence, you should know that the buses stop running after 9 pm so you will have to walk 1 mile to/from the train station in the dark. Overall, it was ok but I wouldn’t stay there again.

This is a lovely, clean hotel with good facilities and location and an excellent breakfast. It has a very traditional decor, with a modern bathroom. Our room was pleasant enough but the window faced a wall and had huge shutters which we couldn't open. Hence, there was hardly any natural light in the room. I also found the staff a bit unfriendly, especially at the reception desk. There was no greeting if you walked past, and they did seem slightly condescending - not the usual friendliness you would expect on a reception desk. The staff at breakfast were much nicer. I liked this hotel, but a little friendliness and a smile go a long way and would have enhanced our stay.

I am not writing this type of reviews often, but unfortunately this time I have to in order to reflect the reality about this hotel. Prior to this hotel we stayed at another hotel in Rome also 4-star that we really enjoyed (price level and distance from city center was similar). Firstly, I would like to point out that this hotel, even though it has 4 stars, cannot be considered to be a European-level 4-star hotel at all, at maximum a refurbished 3-star hotel. Given the price and its location, I would like to tell you straight, it is quite expensive for what you get, especially given the further circumstances described below. Secondly, I have not read many negative reviews regarding the noise level, but would like to shed some light on that. Even though we asked for a quiet room, we got the room facing the hotel parking and front road. I cannot say that there was a lot of noise from the road, but you could definitely hear cars from the road. But the biggest problem is the noise insultaion, or more precisely its complete absence. We could hear our neighbours talking in the other room like they were in our room. Our neighbours were awake until late night and we could hear them receiving messages while chatting on the phone and it seemed like the phone was vibrating each time near your ear. There was also noise from outside and other neighbours (it was partially not clear where it was coming from), so overall an awful experience also given the fact that each room has roller blinds and some people are using them at night and each time you can hear the mechanism working (it is quite loud). When people flush in other rooms, it sounds like it starts raining heavily. To sum up, insulation is really bad. Thirdly, the room was furbished at the level of refurbished 3-star hotel, the old hairdriers from the 20th century, only one card key, thus you cannot leave the AC on when you leave the room. Room was not ventilated at all once we arrived, so it was very hot to sleep and smell was not very pleasant. Breakfast at the level of 3-star hotel maximum and they do not let people finish their breakfast telling at 9:55am that you have to leave in 5 minutes since the breakfast time ends at 10am. As a cherry on the tart, when we were leaving we were told that the water in the room was not complimentary when we arrived, even though we did not found anywhere information with pricing of water in the room. When I asked where we could find price list for water in the room, as I belive it should be clearly placed in a visible spot, the person at reception firstly insulted us in Italian (not knowing that we speak Italian) and then just answered arrogantly ”it is in the room”, showing that he does not want to speak with us. Unbelievable and unacceptable behaviour from staff, you are paying them for being treated in such a manner... Overall, I understand that Florence is an expensive and crowded city, but in this instance when we unfortunately had only extremely negativ

Fabulous location, friendly staff. Rooms appear clean, and the wifi is decent when you can connect. This place could be excellent, but the devil is in the details. The water temperatures (hot/cold) were reversed in the shower. There is no minibar, and the vending machine on the floor was indecipherable when it came to payment, rendering it useless. The elevators are slow and make grating noises when the doors open and are inadequate given the extremely high traffic in and out. The laundry service was good and on time. Breakfast was adequate at best. I may consider staying here again, but not at €300+/night.

I arrived early and the offered to store my luggage at the reception and they delivered to my room, that’s nice. There was no briefing on the breakfast arrangements at check in, they assume bay you know. My room is an end unit with a single bed, which is good for me, the bathroom is pleasantly big, and I do enjoyed the bath. Shower is good too with good water pressure. I found a pair of slippers inside the drawer of the bedside table instead of in the closet, they are comfortable. The whole 3 nights I stayed without Wi-Fi, they couldn’t fix it! The electric outlet has three holes so you need to bring the specific adapter as there no usb port to charge gadgets. I changed mine in the bathroom as my two pint adapters worked there. No kettle in the room but they kindly delivered some hot water to my room when I requested. The second night they told me to go downstairs to get it. TV has international news channels except CNN but that’s ok for me. Lifts are efficient.

Nice hotel but quite far away from all attractions. Typical chain hotel. Rooms are well maintained and cleaned it a decent standard.. We had family room. Double bed and pull out bed for two kids. Pull out bed was quite small for our very tall 10 year old daughter to share with her 7 year old brother. Swimming pool was nice a clean. Tight rules around it’s use. Closes at 8pm. Whole pool was 1.5m Deep which is not great for young kids that can’t swim. No drinks allowed poolside. Must be drank in area outside fenced area of the pool. So no drinking on sun loungers.. Hotel food was great. Staff friendly. Had 1kg Florentine steak one night. Excellent. A typical taxi fare into city centre could be anywhere between €20 to €33 depending on the driver. Not much to do in local area.

Nice hotel but quite far away from all attractions. Typical chain hotel. Rooms are well maintained and cleaned it a decent standard.. We had family room. Double bed and pull out bed for two kids. Pull out bed was quite small for our very tall 10 year old daughter to share with her 7 year old brother. Swimming pool was nice a clean. Tight rules around it’s use. Closes at 8pm. Whole pool was 1.5m Deep which is not great for young kids that can’t swim. No drinks allowed poolside. Must be drank in area outside fenced area of the pool. So no drinking on sun loungers.. Hotel food was great. Staff friendly. Had 1kg Florentine steak one night. Excellent. A typical taxi fare into city centre could be anywhere between €20 to €33 depending on the driver. Not much to do in local area.