Hotel Perjalanan perniagaan di Sarawak, Malaysia

Kami menginap di bilik 1505 dengan pemandangan laut. Mudah untuk memeriksa sama ada kolam renang penuh sesak. Biliknya luas. Segala-galanya di dalam bilik berfungsi kecuali tv di mana saluran terus dimuatkan.

Pemandangan yang bagus di kolam renang. Bilik tidur berkembar adalah luas, sesuai untuk penginapan keluarga.

Tempah ke hotel ini untuk mencuba salah satu hotel kelas atasan berhampiran pantai Kuching. Bilik bersih yang bagus dan katil yang selesa. Hotel itu sendiri sudah lama tetapi bilik telah diubah suai dengan reka bentuk moden. Lokasi yang sangat mudah jika anda melihat hotel dalam jarak berjalan kaki dari pantai Kuching dan ia terletak betul-betul di sebelah patung kucing Kuching yang terkenal. Sarapan pagi mempunyai pelbagai pilihan dari barat hingga ke juadah tempatan seperti laksa Sarawak dan Mee kolok. Pertama kali melihat pembakar arang untuk roti, sentuhan yang bagus.

Saya telah menginap di hotel ini semasa setiap kali melancong ke Miri. Lokasi yang bagus dengan mudah untuk mencari makanan dan membeli-belah runcit ringan berhampiran hotel. Hotel ini menawarkan kemudahan gim, sauna dan kolam renang untuk tetamu. Bagaimanapun, waktu operasi untuk kemudahan ini dari jam 10 pagi hingga 6 petang sahaja, diharap dapat melanjutkan masa yang lebih lama untuk kemudahan tetamu.

Arrived late nite but best part is the food stall just infront of the hotel open 24hrs.. walking distance. The room is just nice, for overnight stay.. worth the price.

Hotel ini terletak di tengah-tengah bandar Sibu. Walaupun hotel dan kemudahannya kelihatan lama, namun mereka mengekalkan kebersihan dan biliknya luas. Anda melihat pemandangan sungai yang baik di hadapan hotel. Makanan restoran sedap dan sedap, sangat asli. Pada asasnya hotel ini boleh diperbaiki lagi.

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

Hotel ini terletak di dalam bandar. Walau bagaimanapun, ketersediaan tempat letak kereta adalah terhad. Bilik hotel dilengkapi dengan TV Internet, tetapi kelajuannya terlalu perlahan. Tiada pilihan lain yang berdaya maju untuk menonton televisyen dengan cara yang selesa.

Saya kerap menginap di hartanah ini apabila melancong ke Bintulu, kebanyakannya terletak berhampiran kawasan bandar dan akses mudah ke pusat membeli-belah dengan hanya berjalan kaki. Hotel ini mempunyai penyelenggaraan yang baik di dalam bilik dan kemudahan lain. Kesimpulannya, hartanah ini berada di lokasi yang baik dan menawarkan penginapan terbaik di bandar.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

Pemandangan yang bagus di kolam renang. Bilik tidur berkembar adalah luas, sesuai untuk penginapan keluarga.

Tempah ke hotel ini untuk mencuba salah satu hotel kelas atasan berhampiran pantai Kuching. Bilik bersih yang bagus dan katil yang selesa. Hotel itu sendiri sudah lama tetapi bilik telah diubah suai dengan reka bentuk moden. Lokasi yang sangat mudah jika anda melihat hotel dalam jarak berjalan kaki dari pantai Kuching dan ia terletak betul-betul di sebelah patung kucing Kuching yang terkenal. Sarapan pagi mempunyai pelbagai pilihan dari barat hingga ke juadah tempatan seperti laksa Sarawak dan Mee kolok. Pertama kali melihat pembakar arang untuk roti, sentuhan yang bagus.

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

Hotel ini terletak di dalam bandar. Walau bagaimanapun, ketersediaan tempat letak kereta adalah terhad. Bilik hotel dilengkapi dengan TV Internet, tetapi kelajuannya terlalu perlahan. Tiada pilihan lain yang berdaya maju untuk menonton televisyen dengan cara yang selesa.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet breakfast was adequate, tasty, some menu items changed daily. However, what I liked most was the Roti Jala with its curries. You can dine al fresco with a nice view of the river. I will definetly stay here again

Lokasi yang baik. Sangat mudah dan jarak berjalan kaki ke tarikan berdekatan. Hari tu ada event so banyak ppl dari view bilik.

Pemandangan yang bagus di kolam renang. Bilik tidur berkembar adalah luas, sesuai untuk penginapan keluarga.

Tempah ke hotel ini untuk mencuba salah satu hotel kelas atasan berhampiran pantai Kuching. Bilik bersih yang bagus dan katil yang selesa. Hotel itu sendiri sudah lama tetapi bilik telah diubah suai dengan reka bentuk moden. Lokasi yang sangat mudah jika anda melihat hotel dalam jarak berjalan kaki dari pantai Kuching dan ia terletak betul-betul di sebelah patung kucing Kuching yang terkenal. Sarapan pagi mempunyai pelbagai pilihan dari barat hingga ke juadah tempatan seperti laksa Sarawak dan Mee kolok. Pertama kali melihat pembakar arang untuk roti, sentuhan yang bagus.

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

Hotel ini terletak di dalam bandar. Walau bagaimanapun, ketersediaan tempat letak kereta adalah terhad. Bilik hotel dilengkapi dengan TV Internet, tetapi kelajuannya terlalu perlahan. Tiada pilihan lain yang berdaya maju untuk menonton televisyen dengan cara yang selesa.

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet breakfast was adequate, tasty, some menu items changed daily. However, what I liked most was the Roti Jala with its curries. You can dine al fresco with a nice view of the river. I will definetly stay here again

Lokasi yang baik. Sangat mudah dan jarak berjalan kaki ke tarikan berdekatan. Hari tu ada event so banyak ppl dari view bilik.

Kami menginap di bilik 1505 dengan pemandangan laut. Mudah untuk memeriksa sama ada kolam renang penuh sesak. Biliknya luas. Segala-galanya di dalam bilik berfungsi kecuali tv di mana saluran terus dimuatkan.

Saya telah menginap di hotel ini semasa setiap kali melancong ke Miri. Lokasi yang bagus dengan mudah untuk mencari makanan dan membeli-belah runcit ringan berhampiran hotel. Hotel ini menawarkan kemudahan gim, sauna dan kolam renang untuk tetamu. Bagaimanapun, waktu operasi untuk kemudahan ini dari jam 10 pagi hingga 6 petang sahaja, diharap dapat melanjutkan masa yang lebih lama untuk kemudahan tetamu.

Arrived late nite but best part is the food stall just infront of the hotel open 24hrs.. walking distance. The room is just nice, for overnight stay.. worth the price.

Exceptional hospitality! First of all, there was 4 of us traveling. Two of our friends couldn’t make it to the trip. The rest of the two of us were given an upgrade to suite room!! Room was very clean, beautiful and everything we needed. We were so given a front entrance parking- which was amazing for us. Second of all, the staff are very helpful, friendly and accommodating. We appreciate the warm welcome, the complimentary drinks upon arrival and damp towel given for us to wipe- it makes us feel very royal lol! Overall, we want to thank the general manager and staff for the great experience and comfortable stay. Definitely looking forward to staying at this hotel next time. I highly recommend!