Japan Arrival Card Guide: How to Use Visit Japan Web for Fast Immigration

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🗾 Headed to Japan? Don’t Forget This One Arrival Step! I just got back from an amazing trip to Japan — sakura in Tokyo, ramen in Osaka, and a spontaneous day trip to Nara to feed the deer 🦌🍜. Everything was perfect… except for one small hiccup I almost made: I nearly forgot to fill in the Japan Arrival Card (via the Visit Japan Web system). 😅

If you’re a fellow Malaysian planning your dream trip to Japan — whether it’s your first time or your fifth — trust me, this one tiny step will save you a ton of time at immigration. And yes, it’s completely online and 100% free. 🙌

So before you get lost in planning your Kyoto itinerary or hunting for sushi spots in Tsukiji 🎏, let me walk you through the Japan Arrival Card process — step by step — so you can breeze through immigration like a pro. 🛂

📄 What’s the Japan Arrival Card?

The Japan Arrival Card, officially part of the Visit Japan Web system, is a digital immigration and customs form you fill out online before arriving in Japan. ✨

It’s Japan’s way of modernizing and speeding up the arrival process — no more fumbling for paper forms on the plane or stressing out at the immigration counter!

🔍 In simple terms, it’s:

  • A digital replacement for the paper disembarkation and customs forms
  • Completed online before your flight ✈️
  • Contains your passport, trip, and accommodation info
  • Generates QR codes that you’ll scan at the airport upon arrival 🛃

🛃 Why Is It Important?

  • ✅ Faster entry at the airport
  • ✅ Avoids filling forms on the plane ✍️
  • ✅ Makes immigration and customs smoother
  • ✅ Required for QR code entry lanes at most airports in Japan

🧾 Is This a Visa?

Nope! Malaysians enjoy visa-free entry to Japan for up to 90 days 🙌

The Japan Arrival Card (Visit Japan Web) is not a visa. It’s simply part of the immigration and customs clearance process — and it helps you skip paperwork at the airport.

👥 Who Needs to Use It?

If you’re a Malaysian passport holder visiting Japan for tourism, business, or visiting friends/family, you should complete the Visit Japan Web arrival process.

This applies if:

  • You’re arriving by air
  • You’re staying short-term (less than 90 days)
  • You don’t hold a Japan residence card

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Cheap Hotels in Tokyo

5 star

9.3/10Great822 Ulasan
Central Tokyo Tokyo|2.87km dari pusat bandar
Hotel staff are friendly, helpful and attentive. The bell boy who helped me with bringing my luggages to the room was very friendly and helpful, spoke good English too. Though not all staff spoke good English, they tried their best to assist me. Their service standard is consistent throughout. The room and the toilet was spacious and clean. There were 4 restuarants that I could go to for breakfast. The Garden Lounge which served buffet breakfast has a wide selection of food and drink. Most importantly the food was yummy! I enjoyed looking at the beautiful garden with waterfall view as I was seated by the window during breakfast.
Dari€ 126
9.1/10Great1340 Ulasan
Ginza/Tsukiji Tokyo|0.49km dari pusat bandar
Location of the hotel is excellent and is within close proximity to major establishments/shopping areas in the Ginza area. There is a convenient store (”Natural Lawson”) on the ground floor of the building. I booked the Standard Room with Queen Bed as I was worried that the Standard Room with Single Bed would be too cramped. I'm glad I made that decision. At about 20sq.m., the room is spacious and comfortable enough for one person but may be slightly cramped for a couple. Then again, hotel rooms in Japan tend to be small in general. Everything was clean and well maintained, and the amenities were sufficient. The lobby of the hotel is located on the 16/F of the building, and the guestrooms are located from 17/F up, so you get a very nice view of the Ginza area. I didn't try the breakfast on this trip, but I've heard nice things about that. Will definitely try that next time. Recommended.
Dari€ 110
9.5/10Amazing2387 Ulasan
Ginza/Tsukiji Tokyo|0.66km dari pusat bandar
We enjoy staying in the Imperial Hotel for number of reasons. Convenient location in Ginza, easy to get taxi from the hotel. The hotel staffs are helpful and efficient. The check-in process is smooth and the luggages delivered to our room very quickly. The room is spacious as we are staying in Junior Suite. I love their shower with strong water pressure. Regarding buffet breakfast, they have a great choice of food. Two of the mornings we need to queue to get table for buffet breakfast, but the 3rd morning there was no waiting at all, so it depends which days you visit Japan to avoid the crowd. Overall, I will stay in Imperial again.
Dari€ 170
9.2/10Great3601 Ulasan
Suidobashi/Tokyo Dome Tokyo|3.75km dari pusat bandar
When I booked online for the room, I stated very clearly no corner room, but when I discovered my room is nearly at the end, was a bit not happy. The location is 7 mins walk to suidoboshi station. But it's not very near to places like shibuya or Tokyo, a bit disappointed the single room is a bit small, but the milk lotion, liquid cleanser, face wash packet they provided is gd. A bit surprised they don't provide spoon but stirrer. The room is clean, and there is lawson at 2nd floor and laundry service at 7th level. I have taken video of the room but can't attach here, wasted. Near the suidoboshi station are some eateries. They provide one water bottle daily and clean the room daily which is good. If you preferred a clean room, this hotel is apt for u. The hotel provided airport limousine bus to airport but not vice versa
Dari€ 66
9/10Great2219 Ulasan
Tokyo Tower Area Tokyo|2.41km dari pusat bandar
Our family trip to Tokyo was made much easier by this hotel—it was an excellent choice for us. They offer adjoining rooms and sofa beds, which gave us plenty of space and flexibility. The location is another big plus: set within a family-friendly park, it’s just a short walk to Tokyo Tower, great restaurants, and nearby subway stations. One thing to keep in mind: the elevators are split—floors 1–18 and 19–32 are served separately, and access to floors 18–32 requires a key card. So if you’re booking multiple room types, just double-check which floors they’re on to avoid any confusion.
Dari€ 218
9.1/10Great155 Ulasan
Akasaka Tokyo|2.21km dari pusat bandar
Room and bed were very comfortable, immaculately clean and modern. 2 mins walk from train station, if you need lift access to train then a 6 mins walk, we had a stroller. Breakfast was a bit of a zoo, we went during Christmas, very busy! But tables were spacious so even though there were so many people you don’t feel cramped. Good variety of food selection. We had dinner at the Japanese teppanyaki restaurant. Delicious, especially the tuna salad. I found the lobby staff a little lack of personality, at check in, no mentioning of where breakfast will be, what time check out is. Just checked you in and that’s it, no personal notes in the room. When I expressed I’ve lost my phone at the shop in Tokyo, no sign of empathy (it was a western male staff) no gesture of helpfulness, very cold and robotic. This goes for concierge also, he is an older western gentleman, he needs to use Google translate also which is frustrating cause I could do exactly the same research with Google translate. Overall, hardware is solid, need to fine tune the staff, sprinkle a little bit of personality in them.
Dari€ 229
9.5/10Amazing198 Ulasan
Shiodome Tokyo|0.99km dari pusat bandar
We traveled to Nagano Prefecture for 2 days from Tokyo and returned to stay at the Conrad again. This time, we switched to a bay view suite. The room was still spacious, and having two bathrooms was very convenient. The view remained impeccable, and the housekeeping staff did a thorough and clean job. We needed packing tape, and they delivered two large rolls, which was a very thoughtful touch ❤️. The documents we needed printed were also handled very well. We have a small suggestion: could the bathtub be replaced with a deeper model? The current one is too shallow, and taller people can't fully enjoy it.
Dari€ 244
8.9/10Very Good961 Ulasan
Odaiba Tokyo|5.01km dari pusat bandar
Overall, I'd give it 4 stars, mainly for the location and the night view, though the hotel's facilities are a bit dated. 🚃 Transportation (very convenient) Take the Yurikamome Line to Daiba Station, and it's a 3-5 minute walk to the hotel. You even get sea views along the way. Downstairs, there's an Airport Limousine bus that goes directly to Haneda and Narita airports, which is super convenient when you're traveling with luggage. 📍 Location & Surroundings This deserves high praise – it's right in the heart of Odaiba. You can walk to Fuji TV, Joypolis (Sega Amusements), and the Gundam statue at DiverCity. Aqua City is right downstairs, so dining and shopping are a breeze. It’s perfect for families with kids or young travelers. 🌉 Night View (highly recommended) I booked a room on the Rainbow Bridge side, and the night view of Rainbow Bridge and Tokyo Bay was truly amazing. Just sitting by the window and zoning out made it worth every penny. 🍳 Breakfast (average) The buffet offers a mix of Japanese and Western options, but nothing particularly memorable. The taste was just okay, and I felt it wasn't great value for money. 🏨 Facilities & Room (gripes) The decor is a bit old-fashioned. My biggest complaint is the hairdryer in the room – it's so old and weak; drying long hair was a real struggle. I hope the hotel replaces it soon. Other facilities were acceptable.
Dari€ 160

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Business travel

8.8/10Very Good1166 Ulasan
Ginza/Tsukiji Tokyo|0.29km dari pusat bandar
Fantastic location, right in front of Ginza 6 mall, with all the shopping, eateries and Lawson nearby. A very busy hotel with continuous flow of guest. Service was efficient. Staff helped me locate a hand phone left behind from my previous hotel. Room was a good size and clean. Continuous coffee and tea from the lobby on the third floor
Dari€ 62
9.1/10Great1134 Ulasan
Ginza/Tsukiji Tokyo|0.44km dari pusat bandar
I arrived at 11 PM for check-in, and the hotel is conveniently located right off Ginza's main street. The front desk staff was efficient, and communication in simple English was no problem. They even provided toiletries. As it's a new hotel, there's no need for power adapters; USB and Type-C ports are directly available. The room is very spacious, and the bathroom has a separate wet and dry area. I could easily open up my 28-inch suitcase. Breakfast was also good, with plenty of choices.
Dari€ 103
9.2/10Great1698 Ulasan
Ginza/Tsukiji Tokyo|0.89km dari pusat bandar
This was our second stay here, and it's super close to Tsukiji subway station – just turn the corner after exiting via 3a. Getting around is really convenient. The room was clean and tidy, and downstairs they provide daily cleaning supplies, including makeup remover, which was a thoughtful touch! There’s a small supermarket right near the hotel, making it easy to pick up daily essentials. It's only a 15-minute walk straight to Ginza. For Akihabara, it's just 5 stops directly on the Hibiya Line. Perfect for us anime fans!
Dari€ 101
9.3/10Great653 Ulasan
Odaiba Tokyo|4.77km dari pusat bandar
Had a fantastic stay! The hotel's location is excellent, right next to the Rinkai Line, making it incredibly convenient for getting around, especially to Disney. The room facilities were well-equipped, and the cleanliness was top-notch; there were no unpleasant odors. Breakfast is served on the first floor. We stayed for five nights and went at different times, but on three of those days, we encountered a queue. If you're in a hurry, you might want to factor in some extra time.
Dari€ 81
9/10Great1829 Ulasan
Tokyo Tower Area Tokyo|2.05km dari pusat bandar
Considering Tokyo's premium on space, the hotel room was surprisingly spacious. We were able to fully open two 30-inch suitcases with no problem. You can even see the Tokyo Tower right from your room – I'd recommend opting for a higher floor for an even more stunning night view. The hotel service was excellent too; check-in was super quick. It's about a six to seven-minute walk to the nearest subway station, which made getting around pretty convenient.
Dari€ 89
9/10Great433 Ulasan
Ginza/Tsukiji Tokyo|0.34km dari pusat bandar
First of all, location here is amazing. Walking distance to Age3, Cloud Matcha, Tonkatsu, Udon, a super nice ramen shop opposite of the hotel. The food scene at surrounding this hotel is amazing. If you’re not into eating in restaurants, walk a few mins more to Matsuya or Mitsukochi Dept store, go to their B1 B2 and get the food there and head back to hotel to eat. Food will still be warm! Room is small, but the spaces are sufficient to open up luggages, and still move around. I would say the hotel set up the spaces amazingly, where you can put your items near the entrance instead of concentrated on the bed area, which I think it seriously helps a lot when you want to leave certain things that you doesn’t need for a few days there. Overall, I highly recommend this hotel for its location, value to price, and also amazing staff services. Thank you!
Dari€ 78
9.2/10Great702 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.42km dari pusat bandar
Located on the Marunouchi side of Tokyo Station, this hotel, though not large, offers exceptionally warm and attentive service. Every staff member I encountered greeted me proactively. I arrived at 2:15 PM, before check-in time, and stored my luggage. After a quick stroll around the area, I returned to find my bags already neatly placed in my room. When I needed more water, the front desk delivered it to my room in an instant. The room itself was very quiet and well-equipped with all necessary amenities. For such a central location, the value for money is outstanding. The view from the window is excellent; during the day, the train tracks are busy with trains coming and going, while at night, the city lights are spectacular. I even saw a rainbow on the day I checked in – a lovely start to my stay.
Dari€ 105
9.1/10Great691 Ulasan
Tokyo Station/Nihonbashi Tokyo|0.99km dari pusat bandar
Great place, friendly staff, good location close to Tokyo Station. The Hot Spring water is a plus! The breakfast is great! The free drinks and ice cream every night is fantastic! The chance to pick the pillow and get everything you need like creams, razors, etc. All was perfect! The room was small but normal Japanese style. I totally recommend the place!
Dari€ 86

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Breakfast

9/10Great795 Ulasan
Ginza/Tsukiji Tokyo|0.31km dari pusat bandar
Though small, this hotel has everything you need. Its Ginza location is incredibly convenient, perfect for shopping or quickly getting to Narita Airport via the expressway. What truly impressed me is how many features are packed into such a compact space. They have a coin-operated laundry and a large public bath. The room, which I'd estimate at about 20 square meters, even managed to fit bunk beds (1.2m/1.5m), making it very family-friendly. A minor point is that since the hotel is directly above the subway, you occasionally feel vibrations as trains pass. This led to a funny moment when an actual earthquake hit at night, and I initially thought it was just another train going by!
Dari€ 52
9/10Great89 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.84km dari pusat bandar
My overall experience with this stay was quite complex, feeling more like a test of service management capabilities. On the first day, the room cleaning quality was noticeably below expectations. The wash area, countertop details, and some amenities weren't clean enough, and the bedding wasn't tidied properly. From a housekeeping management perspective, this felt more like a failure in process execution rather than an isolated incident, and it definitely affected my first impression. However, after I raised the issue, the hotel's recovery actions were prompt. In the following days, the room cleaning was significantly more standardized, with noticeable improvements in detail. This indicates that the hotel is capable of good service, but the initial day's execution standards simply weren't met. In contrast, Trip.com's service experience during this incident left a deeper impression. The customer service proactively followed up, communicated efficiently, and handled the situation professionally. They were able to push for problem resolution from a customer experience perspective, demonstrating a mature platform service system. This level of after-sales responsiveness is quite high among current online travel platforms. Overall Rating: The hotel's hardware and positioning are fine, but there's room for improvement in service consistency, especially regarding the first-day delivery standards of housekeeping management. Trip.com's coordination and service performance in this incident, on the other hand, highlighted the professional value of their platform.
Dari€ 618
9/10Great264 Ulasan
Ginza/Tsukiji Tokyo|0.36km dari pusat bandar
Pros: the duty manager Mai who is fluent in English and demonstrated outstanding attentiveness and a genuine dedication to hospitality. She took the time to truly understand my specific needs and thoughtfully arranged the perfect room for me. To be quite honest, this level of personalized care and attention to detail is something rarely encountered in the hospitality industry nowadays. I was both deeply impressed and delightfully surprised by this experience. Cons: regarding the housekeeping service during my stay, While I appreciate that the bedsheets were changed diligently, the overall cleanliness and attention to detail have been highly disappointing. Instead of clearing the room, the housekeeper consistently left trash behind after cleaning. Day1 The housekeeper actually stuffed a piece of paper waste into the room card slot. Day 2 The trash remained unclean. Day 3 The housekeeper even left their own dirty cleaning towel right next to the bathroom sink. (see the picture) As a guest, I expected a high standard of hygiene and professionalism, but these incidents have made my stay quite uncomfortable.
Dari€ 73
9.2/10Great1059 Ulasan
Roppongi Tokyo|3.16km dari pusat bandar
Just finished reviewing my June booking, and now I'm here to write about July's. I've been coming to Tokyo almost every month recently, and I always choose this hotel. I've probably been staying here longer than some of the staff have been working here, haha! 😂 The subway access is excellent and very close, so you don't have to walk far at all. The hygiene is great, and it's been well-maintained; I haven't noticed any significant changes over the years. The shower stall is also very convenient, no need to step into a bathtub. If nothing changes, I'll definitely keep coming back. I feel like it's been open for at least ten years now.
Dari€ 61
9.2/10Great203 Ulasan
Ginza/Tsukiji Tokyo|0.41km dari pusat bandar
This hotel boasts an excellent location, just a few minutes' walk to major department stores and subway stations. Downstairs, you'll find convenience stores and pharmacies. The rooms are clean and dry, with a separated wet and dry bathroom area, and excellent soundproofing. The staff are gentle and attentive. It's the top choice for shopping and dining, and incredibly convenient for getting around. I'll definitely stay here again next time I'm in Tokyo. **Concise Version (approx. 70 words):** The hotel is situated in the heart of Ginza, offering convenient access to transport, luxury brand stores, and restaurants right outside. Rooms are clean and well-equipped, with soft and comfortable bedding, and the front desk service is patient. The only minor drawback is the slightly small room size, making large luggage placement a bit cramped. Overall, the value for money is decent, making it suitable for short shopping and sightseeing stays.
Dari€ 128
9.2/10Great1148 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.13km dari pusat bandar
Excellent location and perfect sleep quality! After exiting Yaesu Underground Shopping Mall Exit 22, take the first alley, and you'll spot the hotel. The ground floor is where you catch the elevator, and the reception desk for check-in is on the second floor. The second floor also features a public area with complimentary tea and coffee. It's worth noting that both the front desk staff and housekeepers I encountered this time could communicate in Chinese, making their service incredibly friendly and reassuring! Room comfort completely exceeded my expectations! The soundproofing is excellent; I wasn't disturbed by any noise these past few days. The pillow was very supportive and comfortable, and the air conditioning didn't blow directly onto the bed, so I slept wonderfully every night. There are charging ports by the bed, and you can even set your own wake-up call from the phone, which is very convenient. Two bottles of water are replenished daily in the room. The bathroom has excellent water pressure, making showers very pleasant, and the shampoo and shower gel provided by the hotel are also quite good. Overall, I'm extremely satisfied with my stay and would definitely want to visit again!
Dari€ 75
8.9/10Very Good920 Ulasan
Haneda Airport/Kamata Tokyo|13.45km dari pusat bandar
Overall it was a good stay since I was there just for one night. The room style /shape that I choose was not really convenient for me to pack my luggage because I bought many things and I need a more open space to operate. Also the certain rail fell off all of a sudden but they immediately sent someone to help me fix it. So service wise was excellent.
Dari€ 68
7.9/10Good610 Ulasan
Ueno/Asakusa Tokyo|5.43km dari pusat bandar
This hotel was quite good overall. It is about a 10-minute walk to Iriya Gate at Ueno Station, which made it convenient for getting around Tokyo. One of the best things about this hotel is its location near a large open playground, only about 450 meters away. It was perfect for our kids to play and burn off some energy after a day of sightseeing. There are also halal food options nearby. A halal restaurant near Asakusa is just over 1 km away and can easily be reached on foot. In fact, Asakusa itself is within walking distance, making it easy to explore the area without relying too much on public transport. Overall, we had a pleasant stay. The location was family-friendly, convenient, and suitable for travelers looking for easy access to playgrounds, public transportation, and halal food options.
Dari€ 19

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📝 How to Fill Out the Japan Arrival Card (Visit Japan Web)

💻 Step-by-Step (Mobile-Friendly):

🔗 Go to: https://www.vjw.digital.go.jp/

✅ Step 1: Create an Account

  • Enter your email and set a password
  • Confirm via verification link

✅ Step 2: Register Your Trip

  • Add a new trip
  • Fill in:
    • Country/region of departure (e.g., Malaysia 🇲🇾)
    • Arrival airport (e.g., Narita, Haneda, Kansai)
    • Arrival date and flight number

✅ Step 3: Enter Personal & Passport Details

  • Full name (as in passport)
  • Gender
  • Date of birth
  • Nationality
  • Passport number & expiry date

✅ Step 4: Accommodation Details

  • Hotel or address in Japan 🏨
  • Phone number (Malaysia or Japan)

💡 Copy & paste the hotel address from your booking confirmation to avoid errors.

✅ Step 5: Complete Immigration & Customs Forms

  • Fill in:
    • Purpose of visit
    • Occupation
    • Items carried (customs declaration)
  • Submit when completed

✅ Step 6: Get Your QR Codes

📱 You’ll get two QR codes:

  1. Immigration
  2. Customs

📸 Take screenshots or save them in your phone — you’ll scan these at the airport upon arrival.

💼 What You Need

🧳 Required Item

🔍 Notes

Passport

Must be valid for at least 6 months

Flight details

Flight number, date, and arrival airport

Hotel address

For immigration form

Email address

For account setup and confirmation

Mobile device

Works on phone, tablet, or computer

Cost

100% FREE ✅

❤️Book flight tickets to Japan on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Flights from Kuala Lumpur to Tokyo

  • Sehala
  • Pergi Balik

🧳 Pro Tips for a Smooth Arrival in Japan

🔌 Bring a Type A/B plug adapter — Japan doesn’t use Malaysian plugs

📸 Screenshot your QR codes — don’t rely on airport WiFi

🏨 Have your hotel name/address ready

📱 Use your phone browser — Visit Japan Web is mobile-friendly

📅 Do it a few days before your trip — avoid rushing at the last minute

📶 Get a Japan eSIM or travel SIM before you land to stay connected

😍 Final Thoughts: Don’t Skip the Japan Arrival Card — It’s a Lifesaver!

As a Malaysian traveller who just came back from an unforgettable week in Japan 🗾, I can honestly say that filling in the Japan Arrival Card (through the Visit Japan Web platform) made my arrival so much easier. No rushing to fill paper forms on the plane ✈️, no confusion at immigration, and no long queues — just a quick scan of my QR codes and I was out in minutes! 😎

It only took me about 10 minutes to complete the whole process on my phone the night before my flight. So simple, yet so useful — especially when you're landing after a long journey and just want to get to your hotel 🏨 or grab that first bowl of real Japanese ramen 🍜.

So if you're planning your trip to Japan — whether it’s for cherry blossoms 🌸, anime shopping in Akihabara 🎮, or soaking in an onsen in Hakone ♨️ — don’t forget this step. It’s free, fast, and saves you a ton of time.

✈️ Book your flight to Japan now on Trip.com

🏨 Find the best Japan hotel deals in Tokyo, Osaka & Kyoto

📱 Grab a Japan eSIM for fast internet right when you land

Pack smart, plan ahead, and most importantly — enjoy every moment in Japan. 🇯🇵✨
See you at the konbini! 🍙💼

❓FAQs About the Japan Arrival Card (Visit Japan Web)

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Japan Arrival Card