Japan Arrival Card Guide: How to Use Visit Japan Web for Fast Immigration

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🗾 Headed to Japan? Don’t Forget This One Arrival Step! I just got back from an amazing trip to Japan — sakura in Tokyo, ramen in Osaka, and a spontaneous day trip to Nara to feed the deer 🦌🍜. Everything was perfect… except for one small hiccup I almost made: I nearly forgot to fill in the Japan Arrival Card (via the Visit Japan Web system). 😅

If you’re a fellow Malaysian planning your dream trip to Japan — whether it’s your first time or your fifth — trust me, this one tiny step will save you a ton of time at immigration. And yes, it’s completely online and 100% free. 🙌

So before you get lost in planning your Kyoto itinerary or hunting for sushi spots in Tsukiji 🎏, let me walk you through the Japan Arrival Card process — step by step — so you can breeze through immigration like a pro. 🛂

📄 What’s the Japan Arrival Card?

The Japan Arrival Card, officially part of the Visit Japan Web system, is a digital immigration and customs form you fill out online before arriving in Japan. ✨

It’s Japan’s way of modernizing and speeding up the arrival process — no more fumbling for paper forms on the plane or stressing out at the immigration counter!

🔍 In simple terms, it’s:

  • A digital replacement for the paper disembarkation and customs forms
  • Completed online before your flight ✈️
  • Contains your passport, trip, and accommodation info
  • Generates QR codes that you’ll scan at the airport upon arrival 🛃

🛃 Why Is It Important?

  • ✅ Faster entry at the airport
  • ✅ Avoids filling forms on the plane ✍️
  • ✅ Makes immigration and customs smoother
  • ✅ Required for QR code entry lanes at most airports in Japan

🧾 Is This a Visa?

Nope! Malaysians enjoy visa-free entry to Japan for up to 90 days 🙌

The Japan Arrival Card (Visit Japan Web) is not a visa. It’s simply part of the immigration and customs clearance process — and it helps you skip paperwork at the airport.

👥 Who Needs to Use It?

If you’re a Malaysian passport holder visiting Japan for tourism, business, or visiting friends/family, you should complete the Visit Japan Web arrival process.

This applies if:

  • You’re arriving by air
  • You’re staying short-term (less than 90 days)
  • You don’t hold a Japan residence card

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Cheap Hotels in Tokyo

5 star

9.4/10Amazing844 Ulasan
Central Tokyo Tokyo|2.87km dari pusat bandar
The hotel's location is great, right next to the commercial district, just across the bridge. The service was very warm and attentive; even though I don't speak English, the front desk patiently explained everything. For breakfast, there were at least three different dining areas with a wide variety of cuisines, though it leaned more towards Western styles. It was a very heartwarming trip, and I'll definitely consider this hotel again next time! The wagyu beef downstairs was excellent, and the price was, well, top-notch too, haha.
DariBRL 1,523
9.1/10Great1375 Ulasan
Ginza/Tsukiji Tokyo|0.49km dari pusat bandar
I stayed for three nights and I think it was pretty good. It's a bit of a walk from Shimbashi Station, and the first night it was pouring rain, so it was a bit messy, but I finally made it to the hotel (they offer free umbrella rentals). The room was very clean, and I really liked that the shower and bathtub were separate. It's very close to Ginza, less than a 10-minute walk to the main street. I'd definitely consider staying here again if I have the chance.
DariBRL 1,346
9.5/10Amazing2570 Ulasan
Ginza/Tsukiji Tokyo|0.66km dari pusat bandar
The Imperial Hotel was the last stop of our Tokyo trip. Initially, I didn't hold high expectations, figuring the hotel was quite old with a dated look. To my surprise, it turned out to be one of the biggest highlights of the trip. We arrived rather early. During check-in, the staff noticed my daughter's birthday from her passport. Later, when I asked about paying to upgrade our room, for just around 500 RMB extra, they upgraded us to a suite—such a pleasant surprise! Although the hotel has some years under its belt, the interior is exceptionally well-maintained. From the lobby and the rooms to the subtle service details, everything felt so comfortable without any sense of being run-down. I especially want to mention the value for money. The previous hotel we stayed at in Roppongi had a similar price tag to the Imperial Hotel, but the grandness of the lobby, the room size, and the overall stay experience were worlds apart. Even though the Imperial Hotel is a historic establishment, its meticulous upkeep and top-notch service completely make up for any sense of age in its architecture. This stay completely changed my view of the Imperial Hotel, and it's a Tokyo hotel I would gladly recommend to others.
DariBRL 2,080
9.3/10Great2171 Ulasan
Ginza/Tsukiji Tokyo|0.18km dari pusat bandar
This hotel is perfectly located right across from Ginza Mitsukoshi. I booked a twin room, and it was a good size; we could easily open two 28-inch suitcases without any issues. The room was very clean, and the amenities were excellent. While I could occasionally hear some street noise at night, it wasn't a major problem, as location and cleanliness are my top priorities. The only drawback was during my 7-day stay when, one morning, the front desk called me. Their English was really poor. I tried to explain that I hadn't requested a wake-up call or room cleaning, and that I wanted to sleep, but she said she didn't understand and then hung up without an apology! Later, I went down to the front desk, and the staff member there was very friendly. She explained that the colleague who called had already left and that it was likely a wrong number, then sincerely apologized. I really urge the hotel to improve staff training on customer service, especially over the phone. Even though it was just a call, I could clearly sense the impatience from the front desk! Thank you.
DariBRL 1,641
9.3/10Great1104 Ulasan
Tokyo Tower Area Tokyo|2.04km dari pusat bandar
The InterContinental Tokyo Bay is situated in an excellent, affluent area, a well-established hotel with a rich history that has undergone renovation. It now boasts comprehensive and well-maintained facilities, offering a wide range of services and amenities that cover all the essentials. The overall cleanliness is meticulously upheld, giving it a sophisticated 'old money' vibe without being overly flashy. It provides a stable and comfortable stay. The location is a significant advantage, making it convenient to travel to the Ginza shopping district and offering smooth transportation to Haneda Airport. The room views are outstanding, with the bay scenery being a delight to behold. It's highly recommended for business travelers, especially if your budget allows; the overall experience is top-notch.
DariBRL 1,798
9.2/10Great3785 Ulasan
Suidobashi/Tokyo Dome Tokyo|3.75km dari pusat bandar
The Dome Hotel has many advantages: First, the transportation is very convenient with JR and subway stations nearby. Second, there are commercial areas all around, making dining and shopping extremely easy. Third, the rooms are spacious, located on high floors with great views, making the stay very comfortable. Fourth, the hotel is exceptionally clean; rooms are tidied and linens changed daily, the bathtub is spotless, and there are virtually no blind spots in room cleanliness. Fifth, the service is great. Both check-in and check-out are self-service, which is very convenient and time-saving, and staff are always nearby to offer prompts and assistance if you encounter any issues. The breakfast add-on is quite expensive, so we didn't dine at the hotel.
DariBRL 769
9/10Great2364 Ulasan
Tokyo Tower Area Tokyo|2.41km dari pusat bandar
I was impolitely treated by the lobby staff during check out. Everything during the stay was great, until we brought our luggage to the lobby and I was looking for the express checkout box. Failing to found one, I asked one of the staffs (shown in photo) politely about the express checkout boxes, he swiftly pushed me away and ask my to queue up at the check out with a very inpatient attitude. His colleague and his manager apologised for him while he was hiding at the back office after I complained. This is not any customer should have been treated, especially with this level of hospitality and pricing. Won’t be return to this hotel again and I strongly suggest the hotel to refine their training for their staffs.
DariBRL 1,913
9.2/10Great158 Ulasan
Akasaka Tokyo|2.21km dari pusat bandar
One of the best hotel for this price. Luxury and comfort. There is a metro station entrance in front of the hotel. Just to remind that the actual station is not that close to the hotel. For accessibility, I would say that if you plan to get around Tokyo with JR or metro. This hotel might not be a good choice for you. Since there areno JR lines nearby.
DariBRL 2,045

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Business travel

8.8/10Very Good1209 Ulasan
Ginza/Tsukiji Tokyo|0.29km dari pusat bandar
Given its prime location, you can't expect both spaciousness and a cheap price. The value for money is decent. However, the room felt stuffy and relied solely on the air conditioning, which created a stale smell, as if it had been closed up for a long time. I had to keep the AC on low. I'm unsure about the cleanliness of the duvet; my legs were incredibly itchy for the first half of the night. It only got better after I turned the AC much lower in the latter half. One of the pillows had a strong, hard-to-describe oily head smell. There was also a noticeable accumulation of dust in some corners. The service throughout was genuinely cold. Despite my fluent Japanese, there wasn't a single smile, which is quite unusual for Japan. Perhaps working in Ginza is truly exhausting. They didn't mention the complimentary beer and coffee that was advertised on Ctrip. Ms. Akiko at the front desk, this kind of service really isn't acceptable in the hospitality industry. If you feel so wronged by your job, maybe you should find a different one.
DariBRL 770
9.2/10Great1186 Ulasan
Ginza/Tsukiji Tokyo|0.44km dari pusat bandar
Attending the Tokyo Fisheries Expo, I chose to stay at the Daiwa Roynet Hotel in Ginza, and it was an excellent experience! The hotel is clean, hygienic, and the breakfast is abundant, with delicious grilled mackerel and silver salmon. They even provide Kose Sekkisei and DHC toiletries every night, which is a nice touch! The location is incredibly convenient; you can walk to Tokyo Station and Marunouchi. From Tokyo Station, it's easy to catch a bus to Kisarazu Outlet, which is very convenient – a round trip costs just 3000 JPY and takes only 50 minutes one way. There are plenty of shops and restaurants nearby, including OK Supermarket, BEAMS, MONT-BELL, PATAGONIA, SAPPORO DRAFT BLACK, Mitsukoshi, GINZA NOVO, and GINZA777, covering all your eating, drinking, playing, and shopping needs! **Environment**: The environment is quiet with good soundproofing, ensuring a good night's sleep. **Service**: As expected from Japanese hotels, the service was excellent, with friendly and smiling staff. **Facilities**: All facilities were sufficient, including a microwave, ice maker, vending machines, luggage weighing scale, and coffee machine. **Cleanliness**: Housekeeping was prompt and excellent. Ginza itself is a fantastic area, with countless bars, cafes, Ippudo ramen, and Tonkatsu restaurants to explore. For transportation, you have the Yurakucho Line, Ginza Line, Keikyu Line, and many other options, making it quick and easy to get to Asakusa, Daikanyama, Nakameguro, Shibuya, Harajuku, Omotesando, and even a jazz cafe in Yotsuya. I will definitely stay in Ginza again next time!
DariBRL 808
9.2/10Great1650 Ulasan
Ginza/Tsukiji Tokyo|0.89km dari pusat bandar
The room was actually a twin room, and since there were three of us, an extra bed was added, which made the space feel cramped. We couldn't open three 20-inch suitcases at the same time. The original table was moved to the TV area, making the walkway very narrow. The bathroom had a separate wet and dry area. The room was cleaned daily, towels were changed, and even our pajamas were folded neatly. Breakfast was also quite substantial.
DariBRL 770
9.1/10Great1160 Ulasan
Ginza/Tsukiji Tokyo|0.39km dari pusat bandar
The hotel is located in an alley in the city center. While the location isn't bad, it's not ideal either. It takes about 5 to 10 minutes to walk to any subway station. If you take the Keikyu Line to Higashi-Ginza, exit A11, and walk straight down the alley, you'll find it. However, it might be a bit tricky to locate for the first time. It's about a ten-minute walk to Mitsukoshi Department Store and Matsuya Ginza, and walking back to the hotel with shopping can be quite tiring. The only real upside is that there's a 7-Eleven right below the hotel, which is very convenient for guests who haven't purchased the hotel breakfast. The bed in the room is perfect for one adult and one child, and since it's against the wall, you don't have to worry about a child falling off.
DariBRL 1,128
9.1/10Great572 Ulasan
Odaiba Tokyo|4.77km dari pusat bandar
The service was fantastic, and even though the room was small, it was spotless! I was very satisfied with my stay. The warm cookies upon arrival were a lovely touch, and the entire room was impeccably clean with great attention to detail. The staff were kind and attentive. The mattress was comfortable, all amenities were well-provided, and the service was thoughtful and thorough. Definitely worth coming back to again and again.
DariBRL 667
9/10Great1828 Ulasan
Tokyo Tower Area Tokyo|2.05km dari pusat bandar
Having just returned to Japan from North America, I was looking for a hotel that blended Western style with Japanese elements. The Prince series of hotels has always been a brand I trust, so this time I specifically chose the Tokyo Prince. Although the hotel is a bit older, the overall maintenance and upkeep are excellent. The rooms are also relatively spacious, and you can see Tokyo Tower from the window. The staff were attentive and responsible. The location is also superb. There's a taxi stand right outside the entrance, and it's convenient to get to the hotel from Haneda Airport. It's also easy to get to Tokyo Station for the Shinkansen, making it highly recommended for both business travelers and individual tourists.
DariBRL 1,019
8.9/10Very Good450 Ulasan
Ginza/Tsukiji Tokyo|0.34km dari pusat bandar
First of all, location here is amazing. Walking distance to Age3, Cloud Matcha, Tonkatsu, Udon, a super nice ramen shop opposite of the hotel. The food scene at surrounding this hotel is amazing. If you’re not into eating in restaurants, walk a few mins more to Matsuya or Mitsukochi Dept store, go to their B1 B2 and get the food there and head back to hotel to eat. Food will still be warm! Room is small, but the spaces are sufficient to open up luggages, and still move around. I would say the hotel set up the spaces amazingly, where you can put your items near the entrance instead of concentrated on the bed area, which I think it seriously helps a lot when you want to leave certain things that you doesn’t need for a few days there. Overall, I highly recommend this hotel for its location, value to price, and also amazing staff services. Thank you!
DariBRL 879
9.3/10Great199 Ulasan
Shiodome Tokyo|0.99km dari pusat bandar
If you're a Hilton Diamond member, definitely don't book through Trip.com, otherwise, you won't get any upgrade benefits. The main issue is that I've always been able to use them in the US. If I hadn't thought I could get an upgrade, I would have chosen the Imperial instead of coming here. Trip.com should also have a disclaimer in their description. Plus, I stayed for three days, and on the second day, after I came back from shopping, neither my room key nor electronic key worked. Keep in mind that at Conrad, you have to take two elevators to get from the entrance to your room, and they assigned me a room furthest from the elevator. I had to drag a bunch of shopping bags all the way to the front desk to get a new room key. At breakfast in the morning, I ordered à la carte, and they completely forgot my order. Everyone around me had finished eating, and when I asked the server, she had forgotten about it! All in all, the service at the Imperial is still better~
DariBRL 2,553

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Breakfast

8.9/10Very Good301 Ulasan
Ginza/Tsukiji Tokyo|0.36km dari pusat bandar
The environment is great! The environment is great! The environment is great! The environment is great! The environment is great! The environment is great! The environment is great! The environment is great! The environment is great! The environment is great! The environment is great! The environment is great!
DariBRL 1,323
9.1/10Great1274 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.13km dari pusat bandar
The hotel's location is very convenient, close to Tokyo Station, and also near Nihonbashi subway station. The front desk is on the second floor, where staff handle check-ins. You can also pick up items like facial masks, foot patches, bath salts, skincare sets, and body lotion there. There's a dining area nearby, but it's not open 24 hours. You can find hot water, coffee, drinks, and some soup, and also make tea. The room isn't large, but the soundproofing is excellent, and the bed is quite comfortable to sleep in. The bathroom isn't big, but it's sufficient. Overall, it was a comfortable and convenient hotel experience.
DariBRL 723
8.8/10Very Good498 Ulasan
Ueno/Asakusa Tokyo|4.31km dari pusat bandar
Right outside the hotel, you'll find a bustling street, and the subway station is a convenient 5-minute walk away. Dormy Inn's biggest selling point is its large public bath, and this particular one even has an outdoor pool! It's impressive how they've managed to fit so much into a compact Tokyo space.
DariBRL 526
9.1/10Great665 Ulasan
Haneda Airport/Kamata Tokyo|13.47km dari pusat bandar
I booked this hotel at the last minute after I missed my bullet train, and it turned out to be a great choice. The room was affordable and noticeably more spacious than typical business hotels like Toyoko Inn. The location was also very convenient, with easy access to and from Haneda Airport, making it a great option for a short stay or an unexpected overnight stop. For the price, it offered great value, and I’d definitely stay here again if I’m in the area.
DariBRL 482
9.1/10Great330 Ulasan
Shinjuku Area Tokyo|5.94km dari pusat bandar
Nicely-designed boutique hotel with convenient access to different places in Shinjuku. And the value-to-cost is promising where I will definitely visit again with friends if staying around Shinjuku.
DariBRL 828
8.3/10Very Good92 Ulasan
Tokyo Station/Nihonbashi Tokyo|2.98km dari pusat bandar
I didn't have high expectations and only booked this place to save money. On the way from the airport, I was already regretting my decision knowing how picky I am about where I sleep. I even told myself that if I didn't like it, I'd book a hotel for the next night, but it completely exceeded my expectations. The beds were actually more comfortable than those at a famous capsule hotel chain I tried one night just for the experience. It was incredibly quiet at night and the space for opening luggage wasn't nearly as cramped as some reviews made it sound, for me with my carry-on was perfect. I read other reviews, so I brought my own disposable travel towel. I also liked that the showers were spacious and had shelves where you could put all your toiletries. Overall, the place exceeded my expectations.
DariBRL 127
9.3/10Great94 Ulasan
Shinjuku Area Tokyo|6.71km dari pusat bandar
Perfect for a family of four. It's incredibly convenient to buy groceries from a nearby supermarket and cook them back at the hotel. You can walk just a few minutes to the Shinjuku Washington Hotel to catch the airport shuttle, and it's the same stop for both arrival and departure, which saves a lot of hassle with luggage. You need to pick up toothbrushes, toothpaste, and slippers at the front desk, while tea bags are self-service. This hotel has a lot of international guests. If you're planning to shop, there's a bus stop just a dozen meters to the right of the hotel entrance, which is very convenient. There's a small but delicious sushi restaurant downstairs nearby. Directly across from the airport shuttle stop is a park, perfect for taking the kids out in the morning before the shops open.
DariBRL 1,760
9.3/10Great885 Ulasan
Tokyo Station/Nihonbashi Tokyo|2.91km dari pusat bandar
The room was very clean and tidy. The breakfast was incredibly rich and varied. Outside of breakfast hours, the restaurant offers complimentary drinks and coffee all day, along with free small desserts. The hotel guests were predominantly Western Caucasians. The location is excellent, with numerous subway lines nearby, allowing direct access to various attractions and the airport. There are also many 24-hour convenience stores in the vicinity, so finding food is never an issue.
DariBRL 841

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📝 How to Fill Out the Japan Arrival Card (Visit Japan Web)

💻 Step-by-Step (Mobile-Friendly):

🔗 Go to: https://www.vjw.digital.go.jp/

✅ Step 1: Create an Account

  • Enter your email and set a password
  • Confirm via verification link

✅ Step 2: Register Your Trip

  • Add a new trip
  • Fill in:
    • Country/region of departure (e.g., Malaysia 🇲🇾)
    • Arrival airport (e.g., Narita, Haneda, Kansai)
    • Arrival date and flight number

✅ Step 3: Enter Personal & Passport Details

  • Full name (as in passport)
  • Gender
  • Date of birth
  • Nationality
  • Passport number & expiry date

✅ Step 4: Accommodation Details

  • Hotel or address in Japan 🏨
  • Phone number (Malaysia or Japan)

💡 Copy & paste the hotel address from your booking confirmation to avoid errors.

✅ Step 5: Complete Immigration & Customs Forms

  • Fill in:
    • Purpose of visit
    • Occupation
    • Items carried (customs declaration)
  • Submit when completed

✅ Step 6: Get Your QR Codes

📱 You’ll get two QR codes:

  1. Immigration
  2. Customs

📸 Take screenshots or save them in your phone — you’ll scan these at the airport upon arrival.

💼 What You Need

🧳 Required Item

🔍 Notes

Passport

Must be valid for at least 6 months

Flight details

Flight number, date, and arrival airport

Hotel address

For immigration form

Email address

For account setup and confirmation

Mobile device

Works on phone, tablet, or computer

Cost

100% FREE ✅

❤️Book flight tickets to Japan on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Flights from Kuala Lumpur to Tokyo

  • Sehala
  • Pergi Balik

🧳 Pro Tips for a Smooth Arrival in Japan

🔌 Bring a Type A/B plug adapter — Japan doesn’t use Malaysian plugs

📸 Screenshot your QR codes — don’t rely on airport WiFi

🏨 Have your hotel name/address ready

📱 Use your phone browser — Visit Japan Web is mobile-friendly

📅 Do it a few days before your trip — avoid rushing at the last minute

📶 Get a Japan eSIM or travel SIM before you land to stay connected

😍 Final Thoughts: Don’t Skip the Japan Arrival Card — It’s a Lifesaver!

As a Malaysian traveller who just came back from an unforgettable week in Japan 🗾, I can honestly say that filling in the Japan Arrival Card (through the Visit Japan Web platform) made my arrival so much easier. No rushing to fill paper forms on the plane ✈️, no confusion at immigration, and no long queues — just a quick scan of my QR codes and I was out in minutes! 😎

It only took me about 10 minutes to complete the whole process on my phone the night before my flight. So simple, yet so useful — especially when you're landing after a long journey and just want to get to your hotel 🏨 or grab that first bowl of real Japanese ramen 🍜.

So if you're planning your trip to Japan — whether it’s for cherry blossoms 🌸, anime shopping in Akihabara 🎮, or soaking in an onsen in Hakone ♨️ — don’t forget this step. It’s free, fast, and saves you a ton of time.

✈️ Book your flight to Japan now on Trip.com

🏨 Find the best Japan hotel deals in Tokyo, Osaka & Kyoto

📱 Grab a Japan eSIM for fast internet right when you land

Pack smart, plan ahead, and most importantly — enjoy every moment in Japan. 🇯🇵✨
See you at the konbini! 🍙💼

❓FAQs About the Japan Arrival Card (Visit Japan Web)

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Amal

Amal

Traveller, Writer, Sea Lover, Travel Guide, Explore the world

Lihat profil

Hi, nice to meet u~ I love traveling and exploring the world, and my dream is to travel around the world! Forever free and happy, I'll be sharing some travel tips that I hope will be helpful.

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