Japan Arrival Card Guide: How to Use Visit Japan Web for Fast Immigration

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🗾 Headed to Japan? Don’t Forget This One Arrival Step! I just got back from an amazing trip to Japan — sakura in Tokyo, ramen in Osaka, and a spontaneous day trip to Nara to feed the deer 🦌🍜. Everything was perfect… except for one small hiccup I almost made: I nearly forgot to fill in the Japan Arrival Card (via the Visit Japan Web system). 😅

If you’re a fellow Malaysian planning your dream trip to Japan — whether it’s your first time or your fifth — trust me, this one tiny step will save you a ton of time at immigration. And yes, it’s completely online and 100% free. 🙌

So before you get lost in planning your Kyoto itinerary or hunting for sushi spots in Tsukiji 🎏, let me walk you through the Japan Arrival Card process — step by step — so you can breeze through immigration like a pro. 🛂

📄 What’s the Japan Arrival Card?

The Japan Arrival Card, officially part of the Visit Japan Web system, is a digital immigration and customs form you fill out online before arriving in Japan. ✨

It’s Japan’s way of modernizing and speeding up the arrival process — no more fumbling for paper forms on the plane or stressing out at the immigration counter!

🔍 In simple terms, it’s:

  • A digital replacement for the paper disembarkation and customs forms
  • Completed online before your flight ✈️
  • Contains your passport, trip, and accommodation info
  • Generates QR codes that you’ll scan at the airport upon arrival 🛃

🛃 Why Is It Important?

  • ✅ Faster entry at the airport
  • ✅ Avoids filling forms on the plane ✍️
  • ✅ Makes immigration and customs smoother
  • ✅ Required for QR code entry lanes at most airports in Japan

🧾 Is This a Visa?

Nope! Malaysians enjoy visa-free entry to Japan for up to 90 days 🙌

The Japan Arrival Card (Visit Japan Web) is not a visa. It’s simply part of the immigration and customs clearance process — and it helps you skip paperwork at the airport.

👥 Who Needs to Use It?

If you’re a Malaysian passport holder visiting Japan for tourism, business, or visiting friends/family, you should complete the Visit Japan Web arrival process.

This applies if:

  • You’re arriving by air
  • You’re staying short-term (less than 90 days)
  • You don’t hold a Japan residence card

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Cheap Hotels in Tokyo

5 star

9.3/10Great821 Ulasan
Central Tokyo Tokyo|2.87km dari pusat bandar
Hotel staff are friendly, helpful and attentive. The bell boy who helped me with bringing my luggages to the room was very friendly and helpful, spoke good English too. Though not all staff spoke good English, they tried their best to assist me. Their service standard is consistent throughout. The room and the toilet was spacious and clean. There were 4 restuarants that I could go to for breakfast. The Garden Lounge which served buffet breakfast has a wide selection of food and drink. Most importantly the food was yummy! I enjoyed looking at the beautiful garden with waterfall view as I was seated by the window during breakfast.
DariPKR 43,916
9.1/10Great1345 Ulasan
Ginza/Tsukiji Tokyo|0.49km dari pusat bandar
The hotel's location is excellent. You can see Tokyo Tower from the lobby building. It's also very close to Ginza, which is great for shopping. Plus, the convenience store and coffee shop downstairs are really good. It's super convenient to get anywhere from here.
DariPKR 37,449
9.5/10Amazing2261 Ulasan
Ginza/Tsukiji Tokyo|0.66km dari pusat bandar
From the moment I checked in, I didn't have to lift a finger; my luggage was taken directly to my room by a dedicated staff member. 1. Only some room types include a complimentary first round from the minibar; other rooms only get free bottled water. 2. The toiletries are all by Mikimoto. 3. The 17th-floor buffet restaurant requires a queue number to be seated. If you're on a tight schedule, I recommend getting there early to get a number. 4. The main facilities are in the main building. To get to the tower, you need to take an elevator to the M floor and then transfer via a hallway.
DariPKR 55,949
9.2/10Great3538 Ulasan
Suidobashi/Tokyo Dome Tokyo|3.75km dari pusat bandar
The hotel's location is excellent, right next to Tokyo Dome City – which has everything from shows to dining and entertainment. There's a spacious and comfortable outdoor area, and even amusement park rides like roller coasters, making it super convenient if you're traveling with kids. You can reach the subway and train stations in just a few minutes on foot, making getting around a breeze. The room was quite spacious. Although the facilities aren't brand new, it was very clean and tidy. There are several high-speed scenic elevators that offer great city views. Our room happened to overlook the beautiful Tokyo Dome City, which was stunning both day and night. The lobby is grand and spacious, and there's an automatic foreign currency exchange machine available.
DariPKR 19,850
9/10Great2140 Ulasan
Tokyo Tower Area Tokyo|2.41km dari pusat bandar
I recently stayed at the Prince Park Tower Tokyo and found the room to be spacious with a fantastic view. Although the decor is a bit dated, the cleanliness was impressive, and the service was exceptional. The staff were incredibly friendly, which made my stay even more enjoyable. If you're looking for a quiet and serene getaway in the bustling city of Tokyo, this hotel is definitely worth considering. The beds were comfortable, contributing to a restful experience. One of the highlights of the hotel is its proximity to Tokyo Tower and a nearby temple, both offering great sightseeing opportunities. Additionally, the hotel is surrounded by a large, beautiful garden that adds to the tranquility of the area. However, the location is somewhat isolated, with not much in the immediate vicinity. The only convenience store is a Lawson in the basement, which closes at 11 PM. There isn't a nearby 7-Eleven, and room service also ends before then, which can be a challenge for business travelers like me who often have to navigate time differences and late-night schedules. On a positive note, the amenities offered are excellent, including quality skincare products and plush bath towels and robes. Overall, it’s a good hotel in a quieter area, perfect for those looking to unwind.
DariPKR 61,802
9/10Great152 Ulasan
Akasaka Tokyo|2.21km dari pusat bandar
Room and bed were very comfortable, immaculately clean and modern. 2 mins walk from train station, if you need lift access to train then a 6 mins walk, we had a stroller. Breakfast was a bit of a zoo, we went during Christmas, very busy! But tables were spacious so even though there were so many people you don’t feel cramped. Good variety of food selection. We had dinner at the Japanese teppanyaki restaurant. Delicious, especially the tuna salad. I found the lobby staff a little lack of personality, at check in, no mentioning of where breakfast will be, what time check out is. Just checked you in and that’s it, no personal notes in the room. When I expressed I’ve lost my phone at the shop in Tokyo, no sign of empathy (it was a western male staff) no gesture of helpfulness, very cold and robotic. This goes for concierge also, he is an older western gentleman, he needs to use Google translate also which is frustrating cause I could do exactly the same research with Google translate. Overall, hardware is solid, need to fine tune the staff, sprinkle a little bit of personality in them.
DariPKR 75,472
9/10Great943 Ulasan
Odaiba Tokyo|5.01km dari pusat bandar
This hotel is super convenient, right by the Odaiba metro station – you can see it as soon as you exit! It was really easy to get to my exhibition, just a few stops away. The room was spacious enough, and for Tokyo, you get great value for your money at this price point. Plus, there's a mall nearby, so dining options are plentiful. They even have an airport bus service that you can book online, which is a big plus.
DariPKR 39,455
9/10Great473 Ulasan
Shinagawa Tokyo|4.74km dari pusat bandar
The hotel isn't right next to a subway station, but the shuttle bus service is super convenient, running every 15 minutes to and from Meguro Station. It pretty much covers all your transportation needs. It wasn't until after we checked out that we realized they'd upgraded our room type! It was definitely bigger, and we could easily spread out three 28-inch suitcases, which was really handy. The only downside was that the facilities felt a bit old. Even though it had been renovated, there was still an unpleasant smell from the sink drain in the bathroom.
DariPKR 68,882

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Business travel

8.8/10Very Good1167 Ulasan
Ginza/Tsukiji Tokyo|0.29km dari pusat bandar
Overall, it's pretty good. The room isn't huge, but there's enough space to open three suitcases comfortably. It's very clean, and they bring fresh pajamas daily. The amenities are comprehensive, including a fridge – though a microwave would have been a nice addition. Both check-in and check-out are semi-self-service, which is very efficient. Thumbs up! The biggest plus is definitely the location; it's super convenient for getting anywhere. It’s only a five to six-minute walk from Ginza Station, and the surrounding shopping area is fantastic for browsing. Plus, there are plenty of convenience stores nearby.
DariPKR 20,300
9/10Great1077 Ulasan
Ginza/Tsukiji Tokyo|0.44km dari pusat bandar
This was my second stay here. My last visit was around Christmas last year, and they've since renovated all the rooms! The sofa and bed are new, and even the faucets in the modular bathroom have been replaced. It's a great choice for shoppers, as it's incredibly close to the luxury brand street (though Cartier was under renovation). It's also super close to the Montbell store in Kyobashi. Plus, there's a new Starbucks downstairs and three convenience stores (7-Eleven, Lawson, Family Mart). Getting to Narita Airport from Takaracho Station is a quick 7-8 minute walk.
DariPKR 32,988
9.2/10Great1702 Ulasan
Ginza/Tsukiji Tokyo|0.89km dari pusat bandar
The service here is truly excellent. The moment you walk into the lobby, you're struck by how spacious and clean it is, and the staff are always incredibly attentive. The location is fantastic too. If you exit Tsukiji from exit 3b, you'll be at the hotel entrance in no time. The closest convenience store is a 7-Eleven, followed by FamilyMart and Lawson, so grabbing food or anything else you need is super convenient. As for the room, yes, it's small, but that's pretty standard for Tokyo. However, all the facilities are spotless and brand new, giving it a very tidy feel. I have to especially praise the bathroom; the hairdryer and showerhead are from the famous Japanese brand Refa. Plus, the complimentary amenities in the lobby are from Sekkisei. Overall, the hotel has a very upscale vibe. If I'm ever back in the area, I'll definitely be booking this hotel again.
DariPKR 37,286
9.3/10Great668 Ulasan
Odaiba Tokyo|4.77km dari pusat bandar
I stayed here for a conference, and it was quite busy, mostly with business travelers. The subway station is right downstairs, and it's within walking distance to the Big Sight exhibition center. As a Hilton Honors member, I got free breakfast, and eating in the lounge meant no waiting in line. The room was relatively spacious compared to most in central Tokyo, though still on the smaller side, but it was very clean and the service was good. There's a direct bus to Haneda Airport right outside, which is super convenient, and there were always taxis waiting downstairs.
DariPKR 31,883
9/10Great1816 Ulasan
Tokyo Tower Area Tokyo|2.05km dari pusat bandar
I was very satisfied with the hotel's environment and location. Although it's a bit old, it's well-maintained. However, there was a small incident when we arrived that made me very unhappy. I arrived at 1 PM, and check-in time was 3 PM, so I went to store my luggage. But the employee, who appeared to be Indian, was very rude to us. I don't know if that's just how she is or if she's unfriendly to Chinese people. So, I suggest that if you also need to store luggage, try to avoid that Indian lady.
DariPKR 38,432
9/10Great426 Ulasan
Ginza/Tsukiji Tokyo|0.34km dari pusat bandar
Lobby is on the 2nd floor and we we're assigned a room on the 15th floor. Room was small as are rooms in Japan but it was totally enough for us. It was a bit dusty when we arrived but air purifier/dehumidifier did the the job. Everyday from then on, housekeeping tidied the bed and took out the trash and cleaned the bathroom. We even got some welcome snacks at the front desk. Will book again
DariPKR 27,790
9.2/10Great671 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.42km dari pusat bandar
Located on the Marunouchi side of Tokyo Station, this hotel, though not large, offers exceptionally warm and attentive service. Every staff member I encountered greeted me proactively. I arrived at 2:15 PM, before check-in time, and stored my luggage. After a quick stroll around the area, I returned to find my bags already neatly placed in my room. When I needed more water, the front desk delivered it to my room in an instant. The room itself was very quiet and well-equipped with all necessary amenities. For such a central location, the value for money is outstanding. The view from the window is excellent; during the day, the train tracks are busy with trains coming and going, while at night, the city lights are spectacular. I even saw a rainbow on the day I checked in – a lovely start to my stay.
DariPKR 35,812
9.1/10Great680 Ulasan
Tokyo Station/Nihonbashi Tokyo|0.99km dari pusat bandar
Very conveniently located near to tokyo station and reasonably priced. Pillow is hard type. Room is using password access and no key or key card given. Breakfast is so-so.
DariPKR 34,134

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Breakfast

9.1/10Great791 Ulasan
Ginza/Tsukiji Tokyo|0.31km dari pusat bandar
Though small, this hotel has everything you need. Its Ginza location is incredibly convenient, perfect for shopping or quickly getting to Narita Airport via the expressway. What truly impressed me is how many features are packed into such a compact space. They have a coin-operated laundry and a large public bath. The room, which I'd estimate at about 20 square meters, even managed to fit bunk beds (1.2m/1.5m), making it very family-friendly. A minor point is that since the hotel is directly above the subway, you occasionally feel vibrations as trains pass. This led to a funny moment when an actual earthquake hit at night, and I initially thought it was just another train going by!
DariPKR 22,388
9/10Great86 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.84km dari pusat bandar
The hotel's location was excellent, and the rooms were very spacious, exceeding my expectations. The hotel was immaculately clean, truly spotless. Each floor has six rooms that share a common lounge area. After each use, staff would come to clean it thoroughly, restoring it to its pristine condition, which was incredibly thoughtful. Every staff member at the hotel was extremely kind and friendly. I particularly loved the rooftop hot spring; after a soak, they even provided ice-cold milk, which was a lovely touch. Overall, I was extremely satisfied with my stay.
DariPKR 171,817
9/10Great257 Ulasan
Ginza/Tsukiji Tokyo|0.36km dari pusat bandar
Pros: the duty manager Mai who is fluent in English and demonstrated outstanding attentiveness and a genuine dedication to hospitality. She took the time to truly understand my specific needs and thoughtfully arranged the perfect room for me. To be quite honest, this level of personalized care and attention to detail is something rarely encountered in the hospitality industry nowadays. I was both deeply impressed and delightfully surprised by this experience. Cons: regarding the housekeeping service during my stay, While I appreciate that the bedsheets were changed diligently, the overall cleanliness and attention to detail have been highly disappointing. Instead of clearing the room, the housekeeper consistently left trash behind after cleaning. Day1 The housekeeper actually stuffed a piece of paper waste into the room card slot. Day 2 The trash remained unclean. Day 3 The housekeeper even left their own dirty cleaning towel right next to the bathroom sink. (see the picture) As a guest, I expected a high standard of hygiene and professionalism, but these incidents have made my stay quite uncomfortable.
DariPKR 29,468
9.1/10Great1008 Ulasan
Roppongi Tokyo|3.16km dari pusat bandar
It was my first time staying in the Roppongi area, and the location is extremely convenient. The hotel is just a two-minute walk from the station, making it easy to get around Tokyo. The neighborhood is lively and well-connected, which is perfect for shopping and sightseeing. Check-in is self-service, which was quick and efficient. Amenities such as toiletries are available on the lobby floor for guests to pick up, and there is also a vending machine on the floor for added convenience. One downside was the cleanliness. I found a hair on the bed and a fruit seed on the floor, which was a bit disappointing and could definitely be improved. The highlight of the stay was the massage chair inside the room — it was absolutely perfect after a long day of shopping and walking around Tokyo. It really made a difference in helping me relax and unwind. On the second floor, there is a hotel restaurant as well as a well-known BBQ restaurant. Unfortunately, I didn’t have time to try them during this trip, but it’s great to have dining options so close by. Overall, a very convenient stay in a prime location, with the massage chair being a standout feature.
DariPKR 18,049
9.2/10Great189 Ulasan
Ginza/Tsukiji Tokyo|0.41km dari pusat bandar
Great location and nice facilities, Staff service was very nice too except a non-Japanese front desk staff who was a bit rude. The lounge was a great place to hang out and relax. Room is definitely on the small side without closet but bathroom is spacious. Welcome drinks are lovely, would be better if wine not served in a plastic cup.
DariPKR 47,886
9.2/10Great1085 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.13km dari pusat bandar
Excellent hotel with great proximity to Tokyo Station and Nihombashi Station, and is walkable to Ginza. I greatly appreciated all the complimentary amenities: free coffee and soup station, face masks, lotions, etc., 2 free bottles of water each day, a variety of tea bags, etc. The front desk staff were all very kind. The bed and room felt surprisingly roomy. I highly recommend the hotel and would stay here again.
DariPKR 21,733
8.8/10Very Good864 Ulasan
Haneda Airport/Kamata Tokyo|13.45km dari pusat bandar
I stayed for one night during a layover in Tokyo. My flight landed late, and I had an early morning departure, so I only had about 7 hours in total. But traveling with a child, sleeping at the airport wasn't an option. So, I wasn't expecting much; affordability was my priority. The room was reasonably spacious and pretty standard – nothing amazing, nothing terrible. For just over 400 yuan a night, what more could I ask for? The only downside was that the shuttle service only ran until midnight. My flight landed at Haneda after 11 PM, and after picking up my luggage and taking the transfer bus to Terminal 3, I still had about 5 minutes before the last shuttle, but I never saw the bus. In the end, I had to take a taxi to the hotel. It cost 1400 JPY, and since I had a lot of luggage, they even sent a Mercedes-Benz van, which was a bit cheaper than I expected.
DariPKR 20,055
7.8/10Good580 Ulasan
Ueno/Asakusa Tokyo|5.43km dari pusat bandar
The hotel is a bit of a walk from the train station, about ten minutes. It's a decent, no-frills place. There's even a small drugstore on the first floor that carries popular items, which is super convenient if you don't have time to shop around. It's also really close to Ueno Park, so it was easy to take a stroll there. I even stumbled upon an original artwork exhibition for City Hunter!
DariPKR 7,858

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📝 How to Fill Out the Japan Arrival Card (Visit Japan Web)

💻 Step-by-Step (Mobile-Friendly):

🔗 Go to: https://www.vjw.digital.go.jp/

✅ Step 1: Create an Account

  • Enter your email and set a password
  • Confirm via verification link

✅ Step 2: Register Your Trip

  • Add a new trip
  • Fill in:
    • Country/region of departure (e.g., Malaysia 🇲🇾)
    • Arrival airport (e.g., Narita, Haneda, Kansai)
    • Arrival date and flight number

✅ Step 3: Enter Personal & Passport Details

  • Full name (as in passport)
  • Gender
  • Date of birth
  • Nationality
  • Passport number & expiry date

✅ Step 4: Accommodation Details

  • Hotel or address in Japan 🏨
  • Phone number (Malaysia or Japan)

💡 Copy & paste the hotel address from your booking confirmation to avoid errors.

✅ Step 5: Complete Immigration & Customs Forms

  • Fill in:
    • Purpose of visit
    • Occupation
    • Items carried (customs declaration)
  • Submit when completed

✅ Step 6: Get Your QR Codes

📱 You’ll get two QR codes:

  1. Immigration
  2. Customs

📸 Take screenshots or save them in your phone — you’ll scan these at the airport upon arrival.

💼 What You Need

🧳 Required Item

🔍 Notes

Passport

Must be valid for at least 6 months

Flight details

Flight number, date, and arrival airport

Hotel address

For immigration form

Email address

For account setup and confirmation

Mobile device

Works on phone, tablet, or computer

Cost

100% FREE ✅

❤️Book flight tickets to Japan on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Flights from Kuala Lumpur to Tokyo

  • Sehala
  • Pergi Balik

🧳 Pro Tips for a Smooth Arrival in Japan

🔌 Bring a Type A/B plug adapter — Japan doesn’t use Malaysian plugs

📸 Screenshot your QR codes — don’t rely on airport WiFi

🏨 Have your hotel name/address ready

📱 Use your phone browser — Visit Japan Web is mobile-friendly

📅 Do it a few days before your trip — avoid rushing at the last minute

📶 Get a Japan eSIM or travel SIM before you land to stay connected

😍 Final Thoughts: Don’t Skip the Japan Arrival Card — It’s a Lifesaver!

As a Malaysian traveller who just came back from an unforgettable week in Japan 🗾, I can honestly say that filling in the Japan Arrival Card (through the Visit Japan Web platform) made my arrival so much easier. No rushing to fill paper forms on the plane ✈️, no confusion at immigration, and no long queues — just a quick scan of my QR codes and I was out in minutes! 😎

It only took me about 10 minutes to complete the whole process on my phone the night before my flight. So simple, yet so useful — especially when you're landing after a long journey and just want to get to your hotel 🏨 or grab that first bowl of real Japanese ramen 🍜.

So if you're planning your trip to Japan — whether it’s for cherry blossoms 🌸, anime shopping in Akihabara 🎮, or soaking in an onsen in Hakone ♨️ — don’t forget this step. It’s free, fast, and saves you a ton of time.

✈️ Book your flight to Japan now on Trip.com

🏨 Find the best Japan hotel deals in Tokyo, Osaka & Kyoto

📱 Grab a Japan eSIM for fast internet right when you land

Pack smart, plan ahead, and most importantly — enjoy every moment in Japan. 🇯🇵✨
See you at the konbini! 🍙💼

❓FAQs About the Japan Arrival Card (Visit Japan Web)

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Japan Arrival Card