Singapore Arrival Card: Everything You Need To Know Before Your Arrival

Singapore is one of the top travel destinations for Malaysians, known for its vibrant city life, diverse food scene, and world-class attractions. Whether you’re heading there for a weekend getaway, a shopping spree on Orchard Road, or to explore sights like Marina Bay Sands and Gardens by the Bay, there's one important step you shouldn’t skip before your trip: completing the Singapore Arrival Card.

What Malaysians Should Know About the Singapore Arrival Card

If you're planning a trip to Singapore, whether for a short holiday, business, or a quick weekend escape, there's one essential step to take before you go: submitting the Singapore Arrival Card.

The Singapore Arrival Card is a mandatory electronic form that must be completed online by all travelers entering Singapore, including Malaysians. It replaces the old paper Disembarkation/Embarkation (D/E) card that we used to fill in on the plane or at immigration counters.

Introduced as part of Singapore’s public health measures, the Arrival Card helps the authorities keep track of visitors’ travel history and health status to ensure the safety of everyone in the country. As a traveler, you’ll need to provide basic details such as your personal information, recent travel history, health declaration, and local contact information.

In this guide, we’ll walk you through everything you need to know about the Singapore Arrival Card—from how to fill it out and when to submit it, to what you need to do upon arrival. We’ll also answer common questions that Malaysian travelers often ask.

So if you’re getting ready for your next visit to the Lion City, read on to make sure your journey starts smoothly!

What Is the Singapore Arrival Card?

The Singapore Arrival Card is an electronic form that all travelers—including Malaysians—must complete online before entering Singapore. It replaces the old paper disembarkation/embarkation card that many of us remember filling out on the plane or at the airport.

This digital form collects the following information:

• Personal details: such as your name, nationality, and passport number
• Travel details: including your flight or vehicle information, and expected date and time of arrival
• Accommodation details: such as the name and address of your hotel or place of stay in Singapore
• Health declaration: whether you have any COVID-19 symptoms, recent exposure to infected individuals, and your vaccination status
• Contact details: your mobile number and email address

Who Needs to Submit It?

All travellers are required to submit the Singapore Arrival Card except:

• Singapore citizens
• Singapore permanent residents
• Long-term pass holders (e.g., Work Permit or Student Pass holders) entering via land checkpoints

As Malaysians, we typically fall under the category of short-term visitors and are required to submit the form—even if we’re just going over for a day trip.

When and How to Submit

You can submit the Singapore Arrival Card up to three days before your arrival in Singapore. For instance, if you're planning to enter Singapore on 10 October, you may complete and submit the form as early as 7 October.

There are three main ways to access and submit the form:

• Through the ICA (Immigration & Checkpoints Authority) official website
• Using the MyICA Mobile App
• Via the Visit Singapore Travel Guide App

You will need a stable internet connection and a valid email address to complete the form and receive your confirmation.

After Submission

Once you’ve submitted the form successfully, you’ll receive a confirmation email with a PDF attachment. This document will include your SG Arrival Card number (also referred to as the DE number) and a QR code. Keep the PDF handy—either printed or saved on your mobile device—as you’ll need to show it to immigration officers when you arrive in Singapore.

Why Malaysians Need to Submit the Singapore Arrival Card

As part of Singapore’s health and safety measures, the Singapore Arrival Card plays an important role in preventing the spread of COVID-19. For Malaysian travellers, completing this form before your trip helps the authorities in several ways:

• Track your travel history and health status to monitor potential risks.
• Contact you quickly if you or someone you’ve been in close contact with tests positive for COVID-19.
• Provide you with relevant health updates or guidelines during your stay.
• Implement quarantine or isolation measures, if necessary, to keep everyone safe.

Beyond health monitoring, the Arrival Card also makes your immigration process smoother. Instead of filling out a paper form on arrival, you simply show your QR code—either at an automated immigration lane or to an officer at a manned counter. This saves time and reduces hassle at the checkpoint.

Lastly, the move to a digital form is also part of Singapore’s commitment to sustainability. By going paperless, it helps reduce waste and minimises the use of natural resources—something we can all appreciate. So, if you're heading to Singapore from Malaysia, be sure to submit the Arrival Card beforehand. It’s quick, easy, and helps ensure a smoother and safer journey for everyone.

How to Get the Singapore Arrival Card (For Travelers from Malaysia)

If you’re traveling from Malaysia to Singapore, you’ll need to submit the SG Arrival Card before your trip. The process is quick, free, and can be done online. Here’s how:

Method 1: Via ICA Website

✅ Website: eservices.ica.gov.sg

1️⃣ Go to the ICA website and select “Submit SG Arrival Card”.

2️⃣ Enter your email address and click “Send OTP”. Check your inbox for the one-time password (OTP).

3️⃣ Enter the OTP and click “Verify OTP”.

4️⃣ Fill in your details — personal information, travel details (e.g. bus, car, train, or flight info), accommodation, health declaration, and contact info.

5️⃣ Add details of any family members or travel companions (if they are under the same booking).

6️⃣ Review your submission and click “Submit”.

📧 You’ll receive a confirmation email with a PDF attachment. This contains your SG Arrival Card number and a QR code — keep it saved or printed for immigration clearance.

Method 2: Using MyICA Mobile App

✅ Download: Free from the App Store (iOS) or Google Play (Android)

1️⃣ Open the MyICA app and tap “Submit SG Arrival Card”.

2️⃣ Enter your email address, tap “Send OTP”, and verify the code sent to your email.

3️⃣ Complete the form with your personal, travel, accommodation, health, and contact details.

4️⃣ Add travel companions if needed.

5️⃣ Review and tap “Submit”.

📧 You’ll get the confirmation email with your SG Arrival Card PDF and QR code.

Method 3: Using Visit Singapore Travel Guide App

Source: visitsingapore.com

✅ Download: Free from App Store or Google Play

1️⃣ Open the app and go to the menu.

2️⃣ Tap “SG Arrival Card” under “Essential Information”.

3️⃣ Tap “Submit SG Arrival Card”.

4️⃣ Enter your email, get the OTP, and verify.

5️⃣ Fill in and review your details, then submit.

📧 A confirmation email with your SG Arrival Card number and QR code will be sent to you.

Important Notes for Malaysia-Singapore Travelers:

• You must submit the SG Arrival Card within 3 days before arriving in Singapore.
• The SG Arrival Card is required at land checkpoints (e.g. Woodlands, Tuas) as well as sea and air entry points.
• There is no fee — beware of unofficial websites that ask for payment.
• The SG Arrival Card is not a visa — make sure you meet Singapore’s entry requirements.

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Submitting the Singapore Arrival Card: A Guide for Malaysian Travellers

Source: Martin Roll

If you’re planning a trip to Singapore, don’t forget to submit your Singapore Arrival Card within three days before your arrival date. For example, if you’re arriving in Singapore on 10 October, you can submit the form anytime from 7 October onwards. Submissions made earlier than this will not be accepted, as your health status may change in that time frame.

To ensure a smooth entry at the checkpoint, it’s best to complete the form as soon as possible within the three-day window. Delaying your submission may result in unnecessary complications or delays during immigration clearance.

After submitting, be sure to monitor your email inbox for a confirmation email, and stay alert for any updates regarding your travel or health requirements. Submitting the SG Arrival Card is quick and easy, but it’s a crucial step—so make sure it’s done before you cross the border.

Upon Arrival in Singapore: What Malaysians Need to Know

Source: Point Hack

Once you’ve successfully submitted your Singapore Arrival Card, you will receive a confirmation email with a PDF attachment. This document includes your SG Arrival Card number and a QR code.

When you arrive in Singapore, you must present this document—either printed or displayed on your mobile device—at the immigration checkpoint.

At the checkpoint, you can:

• Scan the QR code at an automated immigration lane, or
• Show it to an immigration officer at a manned counter

It’s also advisable to keep this document with you throughout your stay in Singapore, as it may be required for health screening or contact tracing purposes, depending on the situation. By having everything ready upon arrival, you’ll enjoy a quicker and more seamless entry into Singapore.

Final Thoughts: Singapore Arrival Card for Malaysian Travellers

The Singapore Arrival Card is a vital requirement for all Malaysian travellers heading to Singapore. Submitting this online form before your trip helps the Singapore authorities monitor public health and stay in touch with you if necessary. It also makes your immigration clearance faster and more efficient, while reducing paper usage.

You can complete the form through any of the following official platforms:

• The ICA website
• The MyICA Mobile app
• The Visit Singapore Travel Guide app

Remember, you must submit your Arrival Card within three days before your arrival date in Singapore. Once submitted, you’ll receive a confirmation email with your SG Arrival Card number and QR code, which you’ll need to present upon arrival—either in printed form or on your mobile device.

We hope this guide has helped you understand the process clearly. Have a smooth journey and enjoy your time in Singapore! 😘