Japan Arrival Card Guide: How to Use Visit Japan Web for Fast Immigration

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🗾 Headed to Japan? Don’t Forget This One Arrival Step! I just got back from an amazing trip to Japan — sakura in Tokyo, ramen in Osaka, and a spontaneous day trip to Nara to feed the deer 🦌🍜. Everything was perfect… except for one small hiccup I almost made: I nearly forgot to fill in the Japan Arrival Card (via the Visit Japan Web system). 😅

If you’re a fellow Malaysian planning your dream trip to Japan — whether it’s your first time or your fifth — trust me, this one tiny step will save you a ton of time at immigration. And yes, it’s completely online and 100% free. 🙌

So before you get lost in planning your Kyoto itinerary or hunting for sushi spots in Tsukiji 🎏, let me walk you through the Japan Arrival Card process — step by step — so you can breeze through immigration like a pro. 🛂

📄 What’s the Japan Arrival Card?

The Japan Arrival Card, officially part of the Visit Japan Web system, is a digital immigration and customs form you fill out online before arriving in Japan. ✨

It’s Japan’s way of modernizing and speeding up the arrival process — no more fumbling for paper forms on the plane or stressing out at the immigration counter!

🔍 In simple terms, it’s:

  • A digital replacement for the paper disembarkation and customs forms
  • Completed online before your flight ✈️
  • Contains your passport, trip, and accommodation info
  • Generates QR codes that you’ll scan at the airport upon arrival 🛃

🛃 Why Is It Important?

  • ✅ Faster entry at the airport
  • ✅ Avoids filling forms on the plane ✍️
  • ✅ Makes immigration and customs smoother
  • ✅ Required for QR code entry lanes at most airports in Japan

🧾 Is This a Visa?

Nope! Malaysians enjoy visa-free entry to Japan for up to 90 days 🙌

The Japan Arrival Card (Visit Japan Web) is not a visa. It’s simply part of the immigration and customs clearance process — and it helps you skip paperwork at the airport.

👥 Who Needs to Use It?

If you’re a Malaysian passport holder visiting Japan for tourism, business, or visiting friends/family, you should complete the Visit Japan Web arrival process.

This applies if:

  • You’re arriving by air
  • You’re staying short-term (less than 90 days)
  • You don’t hold a Japan residence card

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Cheap Hotels in Tokyo

5 star

9.3/10Great823 Ulasan
Central Tokyo Tokyo|2.87km dari pusat bandar
Hotel staff are friendly, helpful and attentive. The bell boy who helped me with bringing my luggages to the room was very friendly and helpful, spoke good English too. Though not all staff spoke good English, they tried their best to assist me. Their service standard is consistent throughout. The room and the toilet was spacious and clean. There were 4 restuarants that I could go to for breakfast. The Garden Lounge which served buffet breakfast has a wide selection of food and drink. Most importantly the food was yummy! I enjoyed looking at the beautiful garden with waterfall view as I was seated by the window during breakfast.
DariSGD 204
9.2/10Great1348 Ulasan
Ginza/Tsukiji Tokyo|0.49km dari pusat bandar
We stayed more than a week in the hotel, and everything was great! The rooms were clean and comfortable, the breakfast very good and the range of food was great. The staff was very friendly and helpful. The bar In the hotel was also very good and enjoyable. The hotel location is super convenient with several subway stations around, the imperial palace and garden not far, we walked by foot.
DariSGD 248
9.5/10Amazing2297 Ulasan
Ginza/Tsukiji Tokyo|0.66km dari pusat bandar
I was on the twelfth floor, with the window facing Ginza. There wasn't much to see, just other buildings. Everything else about the hotel has already been covered by other reviews, so I won't repeat it. I did like the little stool in the bathroom; it was very stable for sitting down to do makeup and blow-dry my hair. At night, I could hear the trains. It was the JR line, rattling past every few minutes, and the bed would actually shake. Later, I realized these were the 3 rounds of earthquakes we experienced over 2 days. The JR line only stopped from 1 AM to 4 AM, and those few hours were quiet. The rest of the time, it was constant noise. If you're sensitive to noise, you'll definitely need earplugs. The room wasn't soundproof. I could clearly hear someone next door yelling at their child – they were foreigners, and I couldn't understand what they were saying. The pillows were too soft. My head sank right to the bottom as soon as I lay down, and I had to fluff them up every time I turned over. On the bright side, room service could be ordered a day in advance. I tried the Japanese style breakfast. The buffet on the seventeenth floor always had a long line, so I skipped that crowd and had them deliver it to my room instead, which was much more convenient.
DariSGD 257
9.2/10Great3552 Ulasan
Suidobashi/Tokyo Dome Tokyo|3.75km dari pusat bandar
The room was incredibly spacious, and the elevators were very efficient. There are plenty of dining options nearby, and it's conveniently located close to both JR and subway lines, making transportation a breeze. The staff were very friendly, and the self-service check-in and check-out made everything super convenient. You can store your luggage after checking out, and there's a bus service to Haneda Airport.
DariSGD 112
9/10Great2158 Ulasan
Tokyo Tower Area Tokyo|2.41km dari pusat bandar
The room is quite spacious, and the hotel's location is excellent. Overall, the service was very good, and the room was kept quite clean. You can see Tokyo Tower up close from right next door, and there are also the best photo spots. There's a small garden and several shrines right beside the hotel, which makes for a pleasant stroll with plenty of green space.
DariSGD 285
9.1/10Great153 Ulasan
Akasaka Tokyo|2.21km dari pusat bandar
The environment was very clean and quiet, and the breakfast was quite rich. It's a great place for friends to just relax and unwind. There's also a bar time in the evening, so you pretty much don't need to go out for dinner. Having a few drinks and chatting with friends there was very enjoyable.
DariSGD 367
9/10Great940 Ulasan
Odaiba Tokyo|5.01km dari pusat bandar
This hotel is super convenient, right by the Odaiba metro station – you can see it as soon as you exit! It was really easy to get to my exhibition, just a few stops away. The room was spacious enough, and for Tokyo, you get great value for your money at this price point. Plus, there's a mall nearby, so dining options are plentiful. They even have an airport bus service that you can book online, which is a big plus.
DariSGD 122
9/10Great470 Ulasan
Shinagawa Tokyo|4.74km dari pusat bandar
The Sheraton Hotel was absolutely fantastic! ☺️ The breakfast buffet was incredibly rich and varied, and the staff were all super polite and attentive. They even noticed I had booked different room types for several days and went out of their way to adjust my booking so I wouldn't have to switch rooms – so thoughtful! My room on the 4th floor was very quiet and faced the courtyard, getting plenty of bright sunshine!
DariSGD 342

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Business travel

8.8/10Very Good1158 Ulasan
Ginza/Tsukiji Tokyo|0.29km dari pusat bandar
Overall, it's pretty good. The room isn't huge, but there's enough space to open three suitcases comfortably. It's very clean, and they bring fresh pajamas daily. The amenities are comprehensive, including a fridge – though a microwave would have been a nice addition. Both check-in and check-out are semi-self-service, which is very efficient. Thumbs up! The biggest plus is definitely the location; it's super convenient for getting anywhere. It’s only a five to six-minute walk from Ginza Station, and the surrounding shopping area is fantastic for browsing. Plus, there are plenty of convenience stores nearby.
DariSGD 96
9/10Great1089 Ulasan
Ginza/Tsukiji Tokyo|0.44km dari pusat bandar
The newly opened Daiwa Roynet Hotel Ginza is in a fantastic location, right in the heart of Ginza, making it incredibly convenient for shopping and dining. The rooms are spotless and tidy, and the non-smoking room we had was quiet and comfortable. The furnishings and amenities are all brand new, making for a great stay. The front desk staff were attentive and helpful, and check-in was very efficient. Overall, it offers excellent value for money. It's a top choice for couples, perfect whether you're there for a shopping trip or a relaxing getaway. I'd definitely stay here again next time I'm in Tokyo.
DariSGD 150
9.2/10Great1704 Ulasan
Ginza/Tsukiji Tokyo|0.89km dari pusat bandar
This was my third stay, and this hotel truly is a hidden gem among all the hotels in Tokyo. Every morning, I'd wake up and walk to the outer market for breakfast. The hotel service is also excellent. Previously, the bathroom in the same room type was different, so I contacted Trip.com. Trip.com then reached out to the hotel, and a dedicated staff member showed us several room types to understand the situation, and then changed us to a satisfactory room. On each floor, room numbers 20-25 are double rooms. Rooms 20 and 25 have bathrooms like the one shown in picture two, while rooms 21-24 have better bathrooms with separate bathtubs and showers. Also, rooms 21-24 have beds that are actually 1.8m, while rooms 20 and 25 have 1.6m beds, even though all are listed as 1.6m – they are actually different! However, room 20 is the furthest from the elevator, so it depends on personal preference. All in all, I'm very satisfied with this price point in Tokyo.
DariSGD 168
9.3/10Great668 Ulasan
Odaiba Tokyo|4.77km dari pusat bandar
I stayed here for a conference, and it was quite busy, mostly with business travelers. The subway station is right downstairs, and it's within walking distance to the Big Sight exhibition center. As a Hilton Honors member, I got free breakfast, and eating in the lounge meant no waiting in line. The room was relatively spacious compared to most in central Tokyo, though still on the smaller side, but it was very clean and the service was good. There's a direct bus to Haneda Airport right outside, which is super convenient, and there were always taxis waiting downstairs.
DariSGD 122
9/10Great1820 Ulasan
Tokyo Tower Area Tokyo|2.05km dari pusat bandar
Excellent hotel! The toiletries are all P**a, and you can see the Tokyo Tower right from the window, which is absolutely beautiful. The hotel service is great, the room is spacious and very clean, and the bathroom is quite good. The only downside is that the hairdryer isn't powerful enough.
DariSGD 196
9/10Great427 Ulasan
Ginza/Tsukiji Tokyo|0.34km dari pusat bandar
I had a great stay at Quintessa Hotel Tokyo Ginza. The location is excellent — very convenient for exploring Ginza, shopping, restaurants, and nearby train stations. The hotel was clean, modern, and quiet, and the room had everything I needed for a comfortable stay. The staff were also very friendly and helpful throughout my visit. Overall, it was a great balance of comfort, convenience, and value. I would definitely stay here again when visiting Tokyo.
DariSGD 130
9.2/10Great677 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.42km dari pusat bandar
Located on the Marunouchi side of Tokyo Station, this hotel, though not large, offers exceptionally warm and attentive service. Every staff member I encountered greeted me proactively. I arrived at 2:15 PM, before check-in time, and stored my luggage. After a quick stroll around the area, I returned to find my bags already neatly placed in my room. When I needed more water, the front desk delivered it to my room in an instant. The room itself was very quiet and well-equipped with all necessary amenities. For such a central location, the value for money is outstanding. The view from the window is excellent; during the day, the train tracks are busy with trains coming and going, while at night, the city lights are spectacular. I even saw a rainbow on the day I checked in – a lovely start to my stay.
DariSGD 194
9.1/10Great684 Ulasan
Tokyo Station/Nihonbashi Tokyo|0.99km dari pusat bandar
The hotel is really close to Tokyo Station, which is especially convenient if you're taking the Shinkansen the next day, as it's right near the Shinkansen exit. You just cross the road, walk for about 2 minutes, and turn right. The room itself is quite small, but other than the room size, everything else was great! You can choose your own pillow, which is a fantastic touch! The hot spring bath was also relaxing, and breakfast was good, they even had ice cream.
DariSGD 100

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Breakfast

9/10Great790 Ulasan
Ginza/Tsukiji Tokyo|0.31km dari pusat bandar
Though small, this hotel has everything you need. Its Ginza location is incredibly convenient, perfect for shopping or quickly getting to Narita Airport via the expressway. What truly impressed me is how many features are packed into such a compact space. They have a coin-operated laundry and a large public bath. The room, which I'd estimate at about 20 square meters, even managed to fit bunk beds (1.2m/1.5m), making it very family-friendly. A minor point is that since the hotel is directly above the subway, you occasionally feel vibrations as trains pass. This led to a funny moment when an actual earthquake hit at night, and I initially thought it was just another train going by!
DariSGD 70
9/10Great86 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.84km dari pusat bandar
This well-established onsen hotel, nestled in Tokyo's central business district, offers impeccable service and quality. It's also great value for money right now. The outdoor onsen on the top floor is fantastic. I'll definitely be back!
DariSGD 970
9.1/10Great261 Ulasan
Ginza/Tsukiji Tokyo|0.36km dari pusat bandar
Pros: the duty manager Mai who is fluent in English and demonstrated outstanding attentiveness and a genuine dedication to hospitality. She took the time to truly understand my specific needs and thoughtfully arranged the perfect room for me. To be quite honest, this level of personalized care and attention to detail is something rarely encountered in the hospitality industry nowadays. I was both deeply impressed and delightfully surprised by this experience. Cons: regarding the housekeeping service during my stay, While I appreciate that the bedsheets were changed diligently, the overall cleanliness and attention to detail have been highly disappointing. Instead of clearing the room, the housekeeper consistently left trash behind after cleaning. Day1 The housekeeper actually stuffed a piece of paper waste into the room card slot. Day 2 The trash remained unclean. Day 3 The housekeeper even left their own dirty cleaning towel right next to the bathroom sink. (see the picture) As a guest, I expected a high standard of hygiene and professionalism, but these incidents have made my stay quite uncomfortable.
DariSGD 138
9.1/10Great1016 Ulasan
Roppongi Tokyo|3.16km dari pusat bandar
It was my first time staying in the Roppongi area, and the location is extremely convenient. The hotel is just a two-minute walk from the station, making it easy to get around Tokyo. The neighborhood is lively and well-connected, which is perfect for shopping and sightseeing. Check-in is self-service, which was quick and efficient. Amenities such as toiletries are available on the lobby floor for guests to pick up, and there is also a vending machine on the floor for added convenience. One downside was the cleanliness. I found a hair on the bed and a fruit seed on the floor, which was a bit disappointing and could definitely be improved. The highlight of the stay was the massage chair inside the room — it was absolutely perfect after a long day of shopping and walking around Tokyo. It really made a difference in helping me relax and unwind. On the second floor, there is a hotel restaurant as well as a well-known BBQ restaurant. Unfortunately, I didn’t have time to try them during this trip, but it’s great to have dining options so close by. Overall, a very convenient stay in a prime location, with the massage chair being a standout feature.
DariSGD 80
9.1/10Great191 Ulasan
Ginza/Tsukiji Tokyo|0.41km dari pusat bandar
Great location and nice facilities, Staff service was very nice too except a non-Japanese front desk staff who was a bit rude. The lounge was a great place to hang out and relax. Room is definitely on the small side without closet but bathroom is spacious. Welcome drinks are lovely, would be better if wine not served in a plastic cup.
DariSGD 199
9.2/10Great1094 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.13km dari pusat bandar
Excellent hotel with great proximity to Tokyo Station and Nihombashi Station, and is walkable to Ginza. I greatly appreciated all the complimentary amenities: free coffee and soup station, face masks, lotions, etc., 2 free bottles of water each day, a variety of tea bags, etc. The front desk staff were all very kind. The bed and room felt surprisingly roomy. I highly recommend the hotel and would stay here again.
DariSGD 132
8.9/10Very Good874 Ulasan
Haneda Airport/Kamata Tokyo|13.45km dari pusat bandar
HND Layover Lifesaver! 🔥 HOTEL MYSTAYS Haneda | Free Shuttle + Huge Rooms + Self Check-in A must-stay for early morning/late-night flights! Super close to Haneda Airport with a free shuttle bus. Rooms are spacious and spotless, packed with amenities. Perfect for business or leisure travelers. I personally rate it a perfect 100! 💯 🏨 Hotel Basics - Full Name: HOTEL MYSTAYS Haneda - Address: 5-1-13 Haneda, Ota-ku, Tokyo - Transportation: 4-minute walk from Keikyu Anamori-Inari Station; Free shuttle bus to Haneda Airport (multiple departures morning/evening), approx. 10-minute ride. - Check-in/Check-out: 3:00 PM - 11:00 AM ✨ Key Highlights: Airport Commute + Top-notch Facilities 1️⃣ Stress-free Airport Transfers – A Godsend for Rush Travelers - Free Shuttle Bus: First departure at 5 AM, multiple late-night services, direct to Haneda T1/T2/T3. No need to squeeze onto the train, easy even with lots of luggage. - Public Transport: Keikyu Line to the airport in 10 minutes. Available even for late-night arrivals. No more waking up super early for early flights. 2️⃣ Guest Rooms: Unusually Large for Tokyo, Fully Equipped All rooms 18sqm+, significantly larger than typical Tokyo business hotel rooms. Super spacious for two people, plenty of room to spread out luggage. - Bedding: Medium-firm mattress, soft pillows. Excellent soundproofing on higher floors, no traffic noise. - Amenities: Microwave, mini-fridge, electric kettle, smart toilet, ReFa hairdryer. Some room types include a simple kitchen. - Bathroom: Separate wet/dry areas, consistent hot water, huge bathtub – perfect for unwinding after a flight. - Details: Spotlessly clean throughout, anti-fog mirrors, super fast free WiFi. 3️⃣ Service & Public Areas: Efficient Self-Service, Thoughtful Extras - Self Check-in/Check-out: Just scan your passport at the machine, no queuing. Super quick even for late-night arrivals. - 24-hour Front Desk: Staff includes Chinese speakers, so no communication barriers. Luggage storage and umbrella borrowing available. - Free Facilities: Gym, massage chair relaxation area (free). Great for unwinding after a tiring journey. - Breakfast (Optional): Served from 5:00 AM. Japanese + Western buffet, wide variety. You can still enjoy a hot meal even with an early flight. 4️⃣ Surrounding Amenities: Convenient Stores + Plenty of Food Options - 2-minute walk downstairs: 7-Eleven, FamilyMart, 24-hour drug store. Super convenient for late-night essentials. - Nearby: Lots of authentic ramen shops, izakayas, and teishoku (set meal) restaurants. Easily eat well for around 800 JPY per person. - Attractions: Anamori Inari Shrine is a 5-minute walk away, easy to visit on the way. 💰 Value for Money Summary - Price: Top-tier value for money among similar hotels near Haneda Airport, 30%+ cheaper than on-site airport hotels. - Suitable for: Early/late flight travelers, business trips, families (extra beds available). - Rating: ⭐⭐⭐⭐⭐ (5/5, virtually no downsides) ⚠️ Small Reminders - No shuttle bus after midnight. Taxis are needed (approx. 2000 JPY, 10 minutes). - It's recommended to book breakfast in advance, as it can get busy during peak hours. Overall, if you're looking for a hotel near Haneda Airport with 'free shuttle, large rooms, and hassle-free cleanliness,' HOTEL MYSTAYS Haneda is definitely my top #1 choice. I'd rebook it infinitely! #
DariSGD 63
7.9/10Good595 Ulasan
Ueno/Asakusa Tokyo|5.43km dari pusat bandar
This hotel was quite good overall. It is about a 10-minute walk to Iriya Gate at Ueno Station, which made it convenient for getting around Tokyo. One of the best things about this hotel is its location near a large open playground, only about 450 meters away. It was perfect for our kids to play and burn off some energy after a day of sightseeing. There are also halal food options nearby. A halal restaurant near Asakusa is just over 1 km away and can easily be reached on foot. In fact, Asakusa itself is within walking distance, making it easy to explore the area without relying too much on public transport. Overall, we had a pleasant stay. The location was family-friendly, convenient, and suitable for travelers looking for easy access to playgrounds, public transportation, and halal food options.
DariSGD 36

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📝 How to Fill Out the Japan Arrival Card (Visit Japan Web)

💻 Step-by-Step (Mobile-Friendly):

🔗 Go to: https://www.vjw.digital.go.jp/

✅ Step 1: Create an Account

  • Enter your email and set a password
  • Confirm via verification link

✅ Step 2: Register Your Trip

  • Add a new trip
  • Fill in:
    • Country/region of departure (e.g., Malaysia 🇲🇾)
    • Arrival airport (e.g., Narita, Haneda, Kansai)
    • Arrival date and flight number

✅ Step 3: Enter Personal & Passport Details

  • Full name (as in passport)
  • Gender
  • Date of birth
  • Nationality
  • Passport number & expiry date

✅ Step 4: Accommodation Details

  • Hotel or address in Japan 🏨
  • Phone number (Malaysia or Japan)

💡 Copy & paste the hotel address from your booking confirmation to avoid errors.

✅ Step 5: Complete Immigration & Customs Forms

  • Fill in:
    • Purpose of visit
    • Occupation
    • Items carried (customs declaration)
  • Submit when completed

✅ Step 6: Get Your QR Codes

📱 You’ll get two QR codes:

  1. Immigration
  2. Customs

📸 Take screenshots or save them in your phone — you’ll scan these at the airport upon arrival.

💼 What You Need

🧳 Required Item

🔍 Notes

Passport

Must be valid for at least 6 months

Flight details

Flight number, date, and arrival airport

Hotel address

For immigration form

Email address

For account setup and confirmation

Mobile device

Works on phone, tablet, or computer

Cost

100% FREE ✅

❤️Book flight tickets to Japan on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Flights from Kuala Lumpur to Tokyo

  • Sehala
  • Pergi Balik

🧳 Pro Tips for a Smooth Arrival in Japan

🔌 Bring a Type A/B plug adapter — Japan doesn’t use Malaysian plugs

📸 Screenshot your QR codes — don’t rely on airport WiFi

🏨 Have your hotel name/address ready

📱 Use your phone browser — Visit Japan Web is mobile-friendly

📅 Do it a few days before your trip — avoid rushing at the last minute

📶 Get a Japan eSIM or travel SIM before you land to stay connected

😍 Final Thoughts: Don’t Skip the Japan Arrival Card — It’s a Lifesaver!

As a Malaysian traveller who just came back from an unforgettable week in Japan 🗾, I can honestly say that filling in the Japan Arrival Card (through the Visit Japan Web platform) made my arrival so much easier. No rushing to fill paper forms on the plane ✈️, no confusion at immigration, and no long queues — just a quick scan of my QR codes and I was out in minutes! 😎

It only took me about 10 minutes to complete the whole process on my phone the night before my flight. So simple, yet so useful — especially when you're landing after a long journey and just want to get to your hotel 🏨 or grab that first bowl of real Japanese ramen 🍜.

So if you're planning your trip to Japan — whether it’s for cherry blossoms 🌸, anime shopping in Akihabara 🎮, or soaking in an onsen in Hakone ♨️ — don’t forget this step. It’s free, fast, and saves you a ton of time.

✈️ Book your flight to Japan now on Trip.com

🏨 Find the best Japan hotel deals in Tokyo, Osaka & Kyoto

📱 Grab a Japan eSIM for fast internet right when you land

Pack smart, plan ahead, and most importantly — enjoy every moment in Japan. 🇯🇵✨
See you at the konbini! 🍙💼

❓FAQs About the Japan Arrival Card (Visit Japan Web)

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Japan Arrival Card