Japan Tax Refund Guide for Malaysian Tourists | How to Shop Tax-Free in Japan

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Hi kawan-kawan! 👋

I just got back from Japan – still recovering from the shopping high! 😆 Whether it's skincare, snacks, or gadgets, Japan is truly a shopper's paradise. But did you know that as Malaysians, we can get 10% tax back on many of our purchases? 🎉 Yup, it's called Tax-Free Shopping, and trust me, the savings really add up.

Let me walk you through everything you need to know – from how the tax system works to how to claim your refund like a pro. Grab your notepad (or your phone, haha), because this guide is going to save you some serious yen! 💴💡

🧾 Tax Refund and Exemption

In Japan, you’ll notice that the price tag often includes two numbers – the base price and the price with tax included. That extra 10% is called Consumption Tax. It’s like Malaysia’s SST, applied to most goods and services.

But here's the good news: Tourists are exempted from this tax on eligible items bought at approved stores. 🙌

This means:

  • More budget for your next bowl of ramen 🍜
  • More skincare from Shiseido and Hada Labo 💆‍♀️
  • And more kawaii souvenirs for family and friends 🎁

💡 Consumption Tax in Japan

Japan's Consumption Tax is currently 10%, and it applies to:

  • Fashion & apparel 👕👗
  • Electronics & gadgets 💻📱
  • Beauty products & skincare 💄🧴
  • Snacks & packaged food 🍘🍫
  • Drinks (non-alcoholic) 🧃

You might not notice it right away, but this tax sneaks up fast, especially when you’re doing some serious shopping in places like Don Quijote or Bic Camera

🧠 Tip: Always check the “tax-included” vs “tax-excluded” prices. Some stores show both clearly.

📜 The Current Tax Exemption System – What’s Eligible?

There are two main categories for tax exemption in Japan:

1. General Goods:

Things like clothes, electronics, bags, toys, etc. These are non-consumable items.

Conditions:

  • Must spend at least ¥5,000 (excluding tax) in one day, in the same store.
  • No maximum limit – go wild (if your luggage can handle it 😂).

2. Consumable Goods:

Food, drinks, cosmetics, medicine, toothpaste, supplements, etc.

Conditions:

  • Minimum spend: ¥5,000
  • Maximum limit: ¥500,000 (about RM16,000)
  • Items must be sealed and used outside Japan only.
  • Usually packed in a special sealed bag by the store – don’t open it before you fly!

⚠️ Some shops allow combining both types, others handle them separately. Always ask!

✅ Tax Refund Conditions – Are You Eligible?

Here’s what you’ll need to qualify for the tax exemption:

✅ You must be:

  • A non-resident of Japan (tourist visa holder)
  • Staying in Japan for less than 6 months

✅ You must:

  • Bring your physical passport with you when shopping (photocopies not accepted)
  • Spend at least ¥5,000 before tax in a single store in one day
  • Buy items for personal use only – not for business or resale
  • Leave Japan within 30 days of the purchase date
  • Not open or use consumables in Japan

✈️ Customs may inspect your tax-free items at the airport, so keep everything sealed and accessible in your carry-on bag!

Cheap Hotels in Tokyo

5 star

9.3/10Great823 Ulasan
Central Tokyo Tokyo|2.87km dari pusat bandar
Hotel staff are friendly, helpful and attentive. The bell boy who helped me with bringing my luggages to the room was very friendly and helpful, spoke good English too. Though not all staff spoke good English, they tried their best to assist me. Their service standard is consistent throughout. The room and the toilet was spacious and clean. There were 4 restuarants that I could go to for breakfast. The Garden Lounge which served buffet breakfast has a wide selection of food and drink. Most importantly the food was yummy! I enjoyed looking at the beautiful garden with waterfall view as I was seated by the window during breakfast.
DariPLN 605
9.2/10Great1349 Ulasan
Ginza/Tsukiji Tokyo|0.49km dari pusat bandar
We stayed more than a week in the hotel, and everything was great! The rooms were clean and comfortable, the breakfast very good and the range of food was great. The staff was very friendly and helpful. The bar In the hotel was also very good and enjoyable. The hotel location is super convenient with several subway stations around, the imperial palace and garden not far, we walked by foot.
DariPLN 765
9.5/10Amazing2305 Ulasan
Ginza/Tsukiji Tokyo|0.66km dari pusat bandar
I was on the twelfth floor, with the window facing Ginza. There wasn't much to see, just other buildings. Everything else about the hotel has already been covered by other reviews, so I won't repeat it. I did like the little stool in the bathroom; it was very stable for sitting down to do makeup and blow-dry my hair. At night, I could hear the trains. It was the JR line, rattling past every few minutes, and the bed would actually shake. Later, I realized these were the 3 rounds of earthquakes we experienced over 2 days. The JR line only stopped from 1 AM to 4 AM, and those few hours were quiet. The rest of the time, it was constant noise. If you're sensitive to noise, you'll definitely need earplugs. The room wasn't soundproof. I could clearly hear someone next door yelling at their child – they were foreigners, and I couldn't understand what they were saying. The pillows were too soft. My head sank right to the bottom as soon as I lay down, and I had to fluff them up every time I turned over. On the bright side, room service could be ordered a day in advance. I tried the Japanese style breakfast. The buffet on the seventeenth floor always had a long line, so I skipped that crowd and had them deliver it to my room instead, which was much more convenient.
DariPLN 753
9.2/10Great3552 Ulasan
Suidobashi/Tokyo Dome Tokyo|3.75km dari pusat bandar
The room was incredibly spacious, and the elevators were very efficient. There are plenty of dining options nearby, and it's conveniently located close to both JR and subway lines, making transportation a breeze. The staff were very friendly, and the self-service check-in and check-out made everything super convenient. You can store your luggage after checking out, and there's a bus service to Haneda Airport.
DariPLN 290
9/10Great2163 Ulasan
Tokyo Tower Area Tokyo|2.41km dari pusat bandar
The room is quite spacious, and the hotel's location is excellent. Overall, the service was very good, and the room was kept quite clean. You can see Tokyo Tower up close from right next door, and there are also the best photo spots. There's a small garden and several shrines right beside the hotel, which makes for a pleasant stroll with plenty of green space.
DariPLN 838
9/10Great936 Ulasan
Odaiba Tokyo|5.01km dari pusat bandar
This hotel is super convenient, right by the Odaiba metro station – you can see it as soon as you exit! It was really easy to get to my exhibition, just a few stops away. The room was spacious enough, and for Tokyo, you get great value for your money at this price point. Plus, there's a mall nearby, so dining options are plentiful. They even have an airport bus service that you can book online, which is a big plus.
DariPLN 361
9.1/10Great473 Ulasan
Shinagawa Tokyo|4.74km dari pusat bandar
The Sheraton Hotel was absolutely fantastic! ☺️ The breakfast buffet was incredibly rich and varied, and the staff were all super polite and attentive. They even noticed I had booked different room types for several days and went out of their way to adjust my booking so I wouldn't have to switch rooms – so thoughtful! My room on the 4th floor was very quiet and faced the courtyard, getting plenty of bright sunshine!
DariPLN 1,005
9.4/10Amazing337 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.35km dari pusat bandar
I really love this hotel and have stayed here multiple times. The location is excellent, right by the Marunouchi North Exit of Tokyo Station, just across the traffic light. It's also very close to the Imperial Palace, making it super convenient for shopping, dining, and sightseeing. This time, I noticed some changes: the twin beds were wider, and the 8th-floor breakfast is now entirely self-service.
DariPLN 963

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Business travel

8.8/10Very Good1162 Ulasan
Ginza/Tsukiji Tokyo|0.29km dari pusat bandar
Overall, it's pretty good. The room isn't huge, but there's enough space to open three suitcases comfortably. It's very clean, and they bring fresh pajamas daily. The amenities are comprehensive, including a fridge – though a microwave would have been a nice addition. Both check-in and check-out are semi-self-service, which is very efficient. Thumbs up! The biggest plus is definitely the location; it's super convenient for getting anywhere. It’s only a five to six-minute walk from Ginza Station, and the surrounding shopping area is fantastic for browsing. Plus, there are plenty of convenience stores nearby.
DariPLN 300
9/10Great1093 Ulasan
Ginza/Tsukiji Tokyo|0.44km dari pusat bandar
The newly opened Daiwa Roynet Hotel Ginza is in a fantastic location, right in the heart of Ginza, making it incredibly convenient for shopping and dining. The rooms are spotless and tidy, and the non-smoking room we had was quiet and comfortable. The furnishings and amenities are all brand new, making for a great stay. The front desk staff were attentive and helpful, and check-in was very efficient. Overall, it offers excellent value for money. It's a top choice for couples, perfect whether you're there for a shopping trip or a relaxing getaway. I'd definitely stay here again next time I'm in Tokyo.
DariPLN 519
9.2/10Great1706 Ulasan
Ginza/Tsukiji Tokyo|0.89km dari pusat bandar
This was my third stay, and this hotel truly is a hidden gem among all the hotels in Tokyo. Every morning, I'd wake up and walk to the outer market for breakfast. The hotel service is also excellent. Previously, the bathroom in the same room type was different, so I contacted Trip.com. Trip.com then reached out to the hotel, and a dedicated staff member showed us several room types to understand the situation, and then changed us to a satisfactory room. On each floor, room numbers 20-25 are double rooms. Rooms 20 and 25 have bathrooms like the one shown in picture two, while rooms 21-24 have better bathrooms with separate bathtubs and showers. Also, rooms 21-24 have beds that are actually 1.8m, while rooms 20 and 25 have 1.6m beds, even though all are listed as 1.6m – they are actually different! However, room 20 is the furthest from the elevator, so it depends on personal preference. All in all, I'm very satisfied with this price point in Tokyo.
DariPLN 506
9.3/10Great665 Ulasan
Odaiba Tokyo|4.77km dari pusat bandar
I stayed here for a conference, and it was quite busy, mostly with business travelers. The subway station is right downstairs, and it's within walking distance to the Big Sight exhibition center. As a Hilton Honors member, I got free breakfast, and eating in the lounge meant no waiting in line. The room was relatively spacious compared to most in central Tokyo, though still on the smaller side, but it was very clean and the service was good. There's a direct bus to Haneda Airport right outside, which is super convenient, and there were always taxis waiting downstairs.
DariPLN 351
9/10Great1819 Ulasan
Tokyo Tower Area Tokyo|2.05km dari pusat bandar
Excellent hotel! The toiletries are all P**a, and you can see the Tokyo Tower right from the window, which is absolutely beautiful. The hotel service is great, the room is spacious and very clean, and the bathroom is quite good. The only downside is that the hairdryer isn't powerful enough.
DariPLN 584
9/10Great426 Ulasan
Ginza/Tsukiji Tokyo|0.34km dari pusat bandar
I had a great stay at Quintessa Hotel Tokyo Ginza. The location is excellent — very convenient for exploring Ginza, shopping, restaurants, and nearby train stations. The hotel was clean, modern, and quiet, and the room had everything I needed for a comfortable stay. The staff were also very friendly and helpful throughout my visit. Overall, it was a great balance of comfort, convenience, and value. I would definitely stay here again when visiting Tokyo.
DariPLN 382
9.2/10Great682 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.42km dari pusat bandar
Located on the Marunouchi side of Tokyo Station, this hotel, though not large, offers exceptionally warm and attentive service. Every staff member I encountered greeted me proactively. I arrived at 2:15 PM, before check-in time, and stored my luggage. After a quick stroll around the area, I returned to find my bags already neatly placed in my room. When I needed more water, the front desk delivered it to my room in an instant. The room itself was very quiet and well-equipped with all necessary amenities. For such a central location, the value for money is outstanding. The view from the window is excellent; during the day, the train tracks are busy with trains coming and going, while at night, the city lights are spectacular. I even saw a rainbow on the day I checked in – a lovely start to my stay.
DariPLN 486
9.1/10Great684 Ulasan
Tokyo Station/Nihonbashi Tokyo|0.99km dari pusat bandar
The hotel is really close to Tokyo Station, which is especially convenient if you're taking the Shinkansen the next day, as it's right near the Shinkansen exit. You just cross the road, walk for about 2 minutes, and turn right. The room itself is quite small, but other than the room size, everything else was great! You can choose your own pillow, which is a fantastic touch! The hot spring bath was also relaxing, and breakfast was good, they even had ice cream.
DariPLN 289

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Breakfast

9/10Great790 Ulasan
Ginza/Tsukiji Tokyo|0.31km dari pusat bandar
Though small, this hotel has everything you need. Its Ginza location is incredibly convenient, perfect for shopping or quickly getting to Narita Airport via the expressway. What truly impressed me is how many features are packed into such a compact space. They have a coin-operated laundry and a large public bath. The room, which I'd estimate at about 20 square meters, even managed to fit bunk beds (1.2m/1.5m), making it very family-friendly. A minor point is that since the hotel is directly above the subway, you occasionally feel vibrations as trains pass. This led to a funny moment when an actual earthquake hit at night, and I initially thought it was just another train going by!
DariPLN 219
9/10Great87 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.84km dari pusat bandar
This well-established onsen hotel, nestled in Tokyo's central business district, offers impeccable service and quality. It's also great value for money right now. The outdoor onsen on the top floor is fantastic. I'll definitely be back!
DariPLN 2,669
9/10Great261 Ulasan
Ginza/Tsukiji Tokyo|0.36km dari pusat bandar
Pros: the duty manager Mai who is fluent in English and demonstrated outstanding attentiveness and a genuine dedication to hospitality. She took the time to truly understand my specific needs and thoughtfully arranged the perfect room for me. To be quite honest, this level of personalized care and attention to detail is something rarely encountered in the hospitality industry nowadays. I was both deeply impressed and delightfully surprised by this experience. Cons: regarding the housekeeping service during my stay, While I appreciate that the bedsheets were changed diligently, the overall cleanliness and attention to detail have been highly disappointing. Instead of clearing the room, the housekeeper consistently left trash behind after cleaning. Day1 The housekeeper actually stuffed a piece of paper waste into the room card slot. Day 2 The trash remained unclean. Day 3 The housekeeper even left their own dirty cleaning towel right next to the bathroom sink. (see the picture) As a guest, I expected a high standard of hygiene and professionalism, but these incidents have made my stay quite uncomfortable.
DariPLN 424
9.1/10Great1021 Ulasan
Roppongi Tokyo|3.16km dari pusat bandar
It was my first time staying in the Roppongi area, and the location is extremely convenient. The hotel is just a two-minute walk from the station, making it easy to get around Tokyo. The neighborhood is lively and well-connected, which is perfect for shopping and sightseeing. Check-in is self-service, which was quick and efficient. Amenities such as toiletries are available on the lobby floor for guests to pick up, and there is also a vending machine on the floor for added convenience. One downside was the cleanliness. I found a hair on the bed and a fruit seed on the floor, which was a bit disappointing and could definitely be improved. The highlight of the stay was the massage chair inside the room — it was absolutely perfect after a long day of shopping and walking around Tokyo. It really made a difference in helping me relax and unwind. On the second floor, there is a hotel restaurant as well as a well-known BBQ restaurant. Unfortunately, I didn’t have time to try them during this trip, but it’s great to have dining options so close by. Overall, a very convenient stay in a prime location, with the massage chair being a standout feature.
DariPLN 246
9.1/10Great196 Ulasan
Ginza/Tsukiji Tokyo|0.41km dari pusat bandar
Great location and nice facilities, Staff service was very nice too except a non-Japanese front desk staff who was a bit rude. The lounge was a great place to hang out and relax. Room is definitely on the small side without closet but bathroom is spacious. Welcome drinks are lovely, would be better if wine not served in a plastic cup.
DariPLN 586
9.2/10Great1100 Ulasan
Tokyo Station/Nihonbashi Tokyo|1.13km dari pusat bandar
Excellent hotel with great proximity to Tokyo Station and Nihombashi Station, and is walkable to Ginza. I greatly appreciated all the complimentary amenities: free coffee and soup station, face masks, lotions, etc., 2 free bottles of water each day, a variety of tea bags, etc. The front desk staff were all very kind. The bed and room felt surprisingly roomy. I highly recommend the hotel and would stay here again.
DariPLN 329
8.9/10Very Good877 Ulasan
Haneda Airport/Kamata Tokyo|13.45km dari pusat bandar
HND Layover Lifesaver! 🔥 HOTEL MYSTAYS Haneda | Free Shuttle + Huge Rooms + Self Check-in A must-stay for early morning/late-night flights! Super close to Haneda Airport with a free shuttle bus. Rooms are spacious and spotless, packed with amenities. Perfect for business or leisure travelers. I personally rate it a perfect 100! 💯 🏨 Hotel Basics - Full Name: HOTEL MYSTAYS Haneda - Address: 5-1-13 Haneda, Ota-ku, Tokyo - Transportation: 4-minute walk from Keikyu Anamori-Inari Station; Free shuttle bus to Haneda Airport (multiple departures morning/evening), approx. 10-minute ride. - Check-in/Check-out: 3:00 PM - 11:00 AM ✨ Key Highlights: Airport Commute + Top-notch Facilities 1️⃣ Stress-free Airport Transfers – A Godsend for Rush Travelers - Free Shuttle Bus: First departure at 5 AM, multiple late-night services, direct to Haneda T1/T2/T3. No need to squeeze onto the train, easy even with lots of luggage. - Public Transport: Keikyu Line to the airport in 10 minutes. Available even for late-night arrivals. No more waking up super early for early flights. 2️⃣ Guest Rooms: Unusually Large for Tokyo, Fully Equipped All rooms 18sqm+, significantly larger than typical Tokyo business hotel rooms. Super spacious for two people, plenty of room to spread out luggage. - Bedding: Medium-firm mattress, soft pillows. Excellent soundproofing on higher floors, no traffic noise. - Amenities: Microwave, mini-fridge, electric kettle, smart toilet, ReFa hairdryer. Some room types include a simple kitchen. - Bathroom: Separate wet/dry areas, consistent hot water, huge bathtub – perfect for unwinding after a flight. - Details: Spotlessly clean throughout, anti-fog mirrors, super fast free WiFi. 3️⃣ Service & Public Areas: Efficient Self-Service, Thoughtful Extras - Self Check-in/Check-out: Just scan your passport at the machine, no queuing. Super quick even for late-night arrivals. - 24-hour Front Desk: Staff includes Chinese speakers, so no communication barriers. Luggage storage and umbrella borrowing available. - Free Facilities: Gym, massage chair relaxation area (free). Great for unwinding after a tiring journey. - Breakfast (Optional): Served from 5:00 AM. Japanese + Western buffet, wide variety. You can still enjoy a hot meal even with an early flight. 4️⃣ Surrounding Amenities: Convenient Stores + Plenty of Food Options - 2-minute walk downstairs: 7-Eleven, FamilyMart, 24-hour drug store. Super convenient for late-night essentials. - Nearby: Lots of authentic ramen shops, izakayas, and teishoku (set meal) restaurants. Easily eat well for around 800 JPY per person. - Attractions: Anamori Inari Shrine is a 5-minute walk away, easy to visit on the way. 💰 Value for Money Summary - Price: Top-tier value for money among similar hotels near Haneda Airport, 30%+ cheaper than on-site airport hotels. - Suitable for: Early/late flight travelers, business trips, families (extra beds available). - Rating: ⭐⭐⭐⭐⭐ (5/5, virtually no downsides) ⚠️ Small Reminders - No shuttle bus after midnight. Taxis are needed (approx. 2000 JPY, 10 minutes). - It's recommended to book breakfast in advance, as it can get busy during peak hours. Overall, if you're looking for a hotel near Haneda Airport with 'free shuttle, large rooms, and hassle-free cleanliness,' HOTEL MYSTAYS Haneda is definitely my top #1 choice. I'd rebook it infinitely! #
DariPLN 233
7.9/10Good595 Ulasan
Ueno/Asakusa Tokyo|5.43km dari pusat bandar
This hotel was quite good overall. It is about a 10-minute walk to Iriya Gate at Ueno Station, which made it convenient for getting around Tokyo. One of the best things about this hotel is its location near a large open playground, only about 450 meters away. It was perfect for our kids to play and burn off some energy after a day of sightseeing. There are also halal food options nearby. A halal restaurant near Asakusa is just over 1 km away and can easily be reached on foot. In fact, Asakusa itself is within walking distance, making it easy to explore the area without relying too much on public transport. Overall, we had a pleasant stay. The location was family-friendly, convenient, and suitable for travelers looking for easy access to playgrounds, public transportation, and halal food options.
DariPLN 98

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🔁 Tax Refund Procedures – How to Claim It?

source from https://globaloptimizer.com/

Let me break down the steps I followed:

🛍️ At the Store:

  1. Shop normally at a tax-free store. (Look for the red and blue “Japan Tax-Free Shop” logo!)
  2. When paying, tell the cashier you want a tax exemption.
  3. Show your passport – they’ll record the details and print a purchase record.
  4. The tax (10%) will either be deducted on the spot or refunded in cash/card at a separate counter.
  5. They may staple a receipt to your passport – do not remove it yourself!

💼 I kept all my tax-free purchases and receipts in a special pouch just to stay organized.

🛫 At the Airport:

  1. Arrive early – at least 3 hours before your flight
  2. Go to the Customs Declaration area (before security)
  3. Show your passport and receipts
  4. Sometimes they may ask to inspect your purchases
  5. That’s it! No need for further refund steps if you got it at the store

🧠 Tip: Not all airports require customs staff to check your items, but it’s best to be prepared!

🏪 Duty-Free Shops in Japan – Where to Go?

Here are some tourist-favourite spots for tax-free shopping:

  • 🐧 Don Quijote (Donki) – Has EVERYTHING, open till late
  • 📷 Bic Camera / Yodobashi – Electronics, cameras, kitchen gadgets
  • 🧴 Matsumoto Kiyoshi / Welcia – Pharmacy chains, beauty & supplements
  • 👗 UNIQLO / GU – Affordable fashion, especially winter wear
  • 🎨 Tokyu Hands / LOFT – Lifestyle products and quirky gifts

Always ask: “Tax-free available?” or look for signs like “免税” or “Japan Tax-Free” at the entrance!

📶 Get a Japan eSIM or travel SIM before you land to stay connected!

🔥 Japan Tax Refund Tips

Here’s what I wish I knew before my trip – learn from my experience! 👇

🔖 Keep Your Passport Handy

Don’t just store it deep in your backpack – you’ll need it every time you check out.

🗃️ Stay Organized

Receipts, tax exemption forms, sealed bags – I bought a cheap folder from Daiso just for this.

🛍️ Plan Your Purchases

Instead of small buys in different stores, combine everything in one shop to hit the ¥5,000 minimum.

Don’t Break the Seal

For consumables, the packaging is serious business. If opened, you might get questioned at the airport.

📍 Airport Stores Are Your Backup

If you miss out in town, airport shops like Narita, Haneda, and Kansai have tax-free counters too (but less variety lah).

📱 Use Apps Like LINE or Google Translate

Some shopkeepers aren’t fluent in English – using your phone can save time.

💳 Use a Credit Card With No FX Fees

I used my BigPay card – easier to track and better rates than cash exchanges.

❤️Book flight tickets to Japan on Trip.com, get the best deals! Don't forget to get Flight Promo Code in advance.

Flights from Kuala Lumpur to Tokyo

  • Sehala
  • Pergi Balik

💬 Final Thoughts – It’s Totally Worth It!

Shopping in Japan is already an adventure, but getting a 10% discount on top? That's the real win 🏆. The process might sound mafan at first, but once you get the hang of it, it becomes second nature. If you're heading to Japan soon, I say: shop smart, shop tax-free! 🛍️✨ And remember, don’t forget your passport – and maybe bring an extra suitcase just in case. 😉

✈️ Book your flight to Japan now on Trip.com

🏨 Find the best Japan hotel deals in Tokyo, Osaka & Kyoto

📱 Grab a Japan eSIM for fast internet right when you land

Happy travels, fellow Malaysians – and enjoy your Japanese shopping spree!❤

🙋‍♀️ Frequently Asked Questions (FAQs) About Japan Tax Refunds

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Amal

Amal

Traveller, Writer, Sea Lover, Travel Guide, Explore the world

Lihat profil

Hi, nice to meet u~ I love traveling and exploring the world, and my dream is to travel around the world! Forever free and happy, I'll be sharing some travel tips that I hope will be helpful.

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