Sandakan, the nature gateway to Sabah’s east coast, offers travellers a fascinating mix of history, wildlife, and coastal charm. Once known as “Little Hong Kong,” this laid-back city is rich in heritage and surrounded by some of Borneo’s most famous eco-attractions. From the bustling waterfront and local markets to the lush rainforests of Sepilok and the tranquil Kinabatangan River, Sandakan captures the essence of Sabah’s natural beauty and cultural warmth.

Getting around Sandakan is relatively easy thanks to its compact city centre and friendly transport options. Travellers can explore the town’s landmarks on foot, use Grab for convenient rides, or hire taxis for short trips. For those heading beyond the city, express buses, car rentals, and boat services make it simple to reach nearby wildlife sanctuaries and river lodges. Whether you’re exploring heritage sites, visiting orangutans in the forest, or cruising the coast by boat, travelling around Sandakan is a rewarding experience that blends comfort with adventure.

🚖 Taxis

Taxis are one of the most convenient and straightforward ways to get around Sandakan, especially for travellers who prefer private and flexible transport. They can easily be found near major hotels, shopping areas, the Sandakan Airport, and the city centre, making them accessible for both locals and tourists.

Most taxis in Sandakan operate without meters, so it is essential to negotiate and agree on the fare before starting your journey. Fares generally depend on distance, the time of day, and traffic conditions. For short trips within the city centre, prices are usually affordable, while longer journeys to attractions such as the Agnes Keith House, The English Tea House, or Batu Sapi may cost more.

Taxis are a comfortable choice if you’re travelling with luggage, in a group, or prefer door-to-door service. While the vehicles may not always be brand-new, most are clean and well-maintained. Some drivers also act as informal guides, offering local insights or recommendations during your ride.

If you are arriving at Sandakan Airport, taxis are available right outside the arrivals area. It is advisable to confirm the estimated fare with the airport information counter or your accommodation before departing.

Traveller Tip: Always carry small change, confirm the fare upfront, and keep your hotel address written down for easier communication if your driver speaks limited English.

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📱 Grab (E-Hailing)

Grab is the most convenient and reliable way for travellers to move around Sandakan. This popular e-hailing service operates throughout the city and offers a comfortable, safe, and cashless travel experience. Using the Grab mobile app, travellers can easily book a ride, view the estimated fare before confirming, and pay using GrabPay, debit card, credit card, or cash, depending on the driver’s preference.

Grab rides are widely available in the city centre and surrounding areas, making it easy to reach attractions such as the Agnes Keith House, Sandakan Memorial Park, Rainforest Discovery Centre, and Sepilok Orangutan Rehabilitation Centre. It’s especially convenient for visitors who prefer transparent pricing and don’t want to negotiate fares, as all costs are displayed clearly in the app. Most Grab drivers in Sandakan are friendly and familiar with the city’s main tourist spots, providing a smoother travel experience for first-time visitors. The vehicles are generally clean and air-conditioned, offering a comfortable alternative to local taxis or buses.

While Grab service is reliable during the day, availability can sometimes be limited at night or in rural areas such as Sepilok or Labuk Bay. It’s a good idea to book your return trip early or arrange transport in advance if you plan to travel outside the city.

Traveller Tip: Download the Grab app before arriving in Sandakan, set up your preferred payment method, and enable mobile data or Wi-Fi access for easy booking throughout your stay.

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🚌 Local Buses & Minivans

For travellers who want to experience Sandakan like a local or travel on a budget, local buses and minivans (known locally as bas mini) are practical and affordable options. These services connect the city centre with surrounding suburbs, residential areas, and some nearby attractions, making them a good choice for short-distance travel within the region.

Local buses and minivans usually operate from early morning until late afternoon. While fares are very inexpensive, these services tend to be less structured, with no fixed timetables or clearly marked stops. Most vehicles depart once they are full, and schedules can vary depending on the day or demand.

Travelling by local bus offers a unique cultural experience and a glimpse into daily life in Sandakan. However, travellers should be prepared for basic facilities most buses are not air-conditioned, and communication with drivers may require simple Malay phrases or gestures.

If you prefer more flexibility or are heading to popular tourist sites like Sepilok or Labuk Bay, Grab or private transfers may be more convenient. Still, for short city routes, the local bus network remains a cheap and authentic way to get around.

🗺️ Common Bus & Minivan Routes in Sandakan

Traveller Tip: Ask your hotel staff or local residents for the latest information about routes and departure points, as these can change without notice. Always carry small notes for cash payments.

⛴️ Boat Services

Sandakan’s unique coastal location on the Sulu Sea makes boat travel an exciting way to explore the region’s nearby islands, fishing villages, and wildlife destinations. Travelling by boat is not only scenic but also an essential part of the Sandakan experience — especially for those visiting the Turtle Islands Park, Kinabatangan River, or other eco-tourism spots around the bay.

There are two main types of water transport available: public boats and chartered speedboats. Most services depart from the Sandakan Central Jetty (Jeti Bandar Sandakan) or the Sandakan Yacht Club Jetty, both located close to the city centre.

🚤 Types of Boat Services

🏝️ Popular Boat Routes & Destinations from Sandakan

⚓ Useful Traveller Information

Traveller Tips: Respect local communities- When visiting water villages or conservation areas, be mindful of residents and follow local customs.

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🚗 Car & Motorcycle Rentals in Sandakan

Renting a vehicle in Sandakan is one of the most convenient ways to explore the region’s attractions at your own pace. From the city’s historical sites to the lush rainforests of Sepilok and the Kinabatangan River, having your own transport allows you to travel comfortably and on your own schedule. Both car and motorcycle rentals are available, with several agencies operating near Sandakan Airport, downtown hotels, and Harbour Square. Advance booking is recommended, especially during weekends or holiday seasons.

Driving in Sandakan is generally safe and straightforward because traffic is light compared to larger Malaysian cities, and major roads are well signposted. However, some rural routes may be narrow or uneven, so extra caution is advised when driving outside the city centre.

🚘 Car Rentals in Sandakan

Car rental is ideal for travellers planning to visit multiple destinations or explore areas outside the city. Most agencies offer both compact cars for city driving and SUVs or 4WDs for longer journeys or off-road trips.

🚗 Recommended Driving Routes

Traveller Tip: Always refuel before leaving town, as petrol stations may be scarce in rural areas. Google Maps and Waze work well for navigation, but mobile signal can be weak in remote areas.

🏍️ Motorcycle Rentals in Sandakan

For solo travellers or those on a tighter budget, renting a motorcycle or scooter is a fun and flexible way to get around Sandakan. Motorbikes are perfect for short rides within the city or to nearby attractions such as the Agnes Keith House, English Tea House, and Puu Jih Shih Temple.

🏍️ Popular Motorcycle Routes

Traveller Tip: Always wear a helmet, carry your licence, and avoid night riding on unfamiliar roads. Traffic is generally calm, but road lighting outside town can be limited.

🚌 Intercity Buses

For travellers planning to explore beyond Sandakan, intercity buses are one of the most affordable and reliable ways to travel across Sabah. Buses connect Sandakan with major cities such as Kota Kinabalu, Lahad Datu, Tawau, and Semporna, offering a comfortable and scenic journey through lush countryside and forested hills.

Most long-distance buses depart from the Sandakan Long-Distance Bus Terminal (Terminal Bas Sandakan) located at Batu 2 ½, Jalan Utara, about 10 minutes from the city centre. Travellers can reach the terminal easily by Grab, taxi, or local minivan.

Buses are generally air-conditioned, with reclining seats and luggage storage. Tickets can be purchased on-site, online, or through local tour offices and hotels.

🚍 Popular Intercity Bus Routes from Sandakan

Traveller Tips

• Book early for popular routes: Especially during weekends, public holidays, and festive seasons.
• Bring snacks and water: Long-distance journeys have limited rest stops.
• Check schedules in advance: Departure times may vary between bus companies.
• Travel during the day: Roads are winding, and night travel offers limited visibility.
• Keep cash ready: Many bus counters and small transport operators do not accept cards.

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💰 Money and Payments in Sandakan

Sandakan offers a practical mix of both traditional cash transactions and modern digital payment options. While cash remains the most common method, especially in local markets and smaller shops, travellers will find that major hotels, restaurants, and supermarkets increasingly accept credit cards and e-wallets.

However, since Sandakan is smaller and less commercialised than cities like Kota Kinabalu, visitors are advised to carry enough cash for convenience particularly when visiting rural attractions, local eateries, or island destinations.

💳 Credit Cards and Debit Cards

Most mid-range and upscale hotels, modern restaurants, and large retail stores in Sandakan accept Visa and MasterCard. However, smaller businesses such as family-run eateries, street vendors, and markets — often prefer cash payments.

Traveller Tip: Inform your bank before travelling to avoid any overseas card blocks, and carry some cash as a backup.

📱 E-Wallets and Digital Payments

Digital payments are becoming more common in Sandakan, especially among younger business owners. Popular Malaysian e-wallets such as GrabPay, Touch ’n Go eWallet, and ShopeePay are frequently accepted in cafés, pharmacies, and convenience stores.

Traveller Tip: If you plan to use Malaysian e-wallets, consider getting a local SIM card for easier app registration and top-up.

🏦 Money Exchange & Banking Services

Money changers in Sandakan are concentrated around the Harbour Square Shopping Mall, Sandakan Town Centre, and Jalan Pryer. Banks such as Maybank, CIMB, and RHB have ATMs that accept international cards (Visa, MasterCard, Plus, and Cirrus networks).

Travellers in Sandakan will find a variety of payment methods available, though their convenience depends on the location and type of establishment. Cash remains the most reliable and widely accepted form of payment across Sandakan. It is essential when shopping at local markets, dining at small eateries, or visiting rural attractions. Travellers are encouraged to carry small denominations, as some vendors may not have enough change for larger bills.

Credit and debit cards are generally accepted at hotels, shopping malls, and larger restaurants. They offer a convenient and secure way to pay, especially for bigger purchases. However, some outlets may require a minimum spending amount, so it’s advisable to confirm this before making a transaction.

E-wallets such as GrabPay and Touch ’n Go eWallet are increasingly popular in urban areas, particularly at convenience stores, cafés, and modern retail outlets. These are ideal for travellers who prefer cashless payments, though using them may be easier if you have a local Malaysian SIM card for app verification and top-ups.

Bank transfers, including FPX and DuitNow, are sometimes accepted by hotels or local operators but are generally used by those with Malaysian bank accounts. For most foreign travellers, this method is less practical and less commonly available.

In short, while digital payments are on the rise, cash remains essential for a smooth and worry-free experience when travelling around Sandakan especially in traditional or rural settings.