Terokai Ulasan Tetamu Hotel di Jawa Timmur

Grand Harvest Resort & Villas
4.3/542 Ulasan
I've booked through AirAsia for this hotel, I stay from Dec 25th - Dec 27th, I booked for Deluxe twin room. When I checked in the reception desk didn't mention anything about the room type that they going to assign me in, they only mention my room room number (it's room 120), so I go there just to find out that I got the wrong room (they give me double bed room), so I called the reception and mentioned that I was booked twin room but they said there's no note regarding my room preferences and they asked me to send the hotel voucher to their WA hotlines number and I did, after several times waiting I asked (I checked on them few times by calling them through my room). What they suggest me is so disappointing, they said we can't moved you to twin room because the room is full at this moment what we can give you is extra bed, and they said we can't give you that room because the confirmation that we got from Expedia was, you booked for double room, and I corrected them by saying I booked from AirAsia not Expedia, they asked me to contact AirAsia, I said no, how can they suggest such things, I said it's your internal problem between your system and AirAsia, I don't have to know and I don't want to know, also how can I put my self on comfort while my son have to sleep on uncomfortable extra bed, I said I gave you 5 mins to move me on my desired room. After about almost one hr back and forth phone call to reception finally they give me twin room it's room no 133 (2nd room from the end area), the room doesn't look like normal room, the terrace chair is only one pcs (not pair), the bathroom door is dirty. Anyway, it was unpleasant experience... so I don't think it was because they have no room for me, as they give me the right room afterwards (after complaining) they just not handling guest in proper manner they should be.
JW Marriott Hotel Surabaya
4.6/5338 Ulasan
Nice hotel. Overall experience is great! Check in was fast Room well maintained and clean. Very luxurious pool available but to bad on the day we stayed they have birthday event next to the swimming pool so very noisy and not comfortable. A great place for business or leisure stay as the hotel in the city center of Surabaya next to big Shopping Mall International style breakfast offers plenty of food selection. Chef are well trained. Indonesian specialties are a must try Room cleaner staff and the door man very helpful and well trained I would highly recommend this hotel if your visiting Surabaya Indonesia
Hotel Arcadia Surabaya by Horison
4.1/571 Ulasan
Didn't expect my stay to be that satisfying. As my last experience with an old hotel (Hotel Elm*) didn't leave a very good impression on me. But I decided to stay anyway because of the good reviews of this hotel. Turns out, it was all true. The front building was built in 1913, now with the famous red dome-shaped canopy on the windows, still very well taken care of. They built another high story (around 9) building, which the hotel rooms were. I was surprised that they had some stories for parking lot, too. And this hotel was formerly managed by Ibis. I booked a superior room, because they said that their standard rooms were mostly smoking. The bathroom was very clean, the walls were marble patterned so you can't see it from the photos. But I assure you it was clean, and didn't smell weird or anything. The hot water and the pressure were perfect. The room was very comfy, too. Bright on the day and the lamps were bright enough for the night. Very nice and quiet, too. Bed was wobbly and too bouncy for me, but still comfy. Too bad the sheets had weird yellow stains on them. But it smelled new and fresh. Maybe the stains just couldn't come off. And I still had a good night sleep. They also provided us with water dispenser, so I could refilled my bottles. But there was no fridge or hair dryer (but I think you can ask for this) in the room. Check in and check out were super fast. And although part of it was an old colonial building, it didn't feel spooky or anything. Breakfast was nice, but I think the milk wasn't fresh. It tasted weird. The only minus side for me was the restaurant and common areas, although fully Air Con'ed, were ALL smoking areas (except the floor for superior rooms, I think). So I had my breakfast in peace and a person on the next table smoked, inside the restaurant, inside the hotel. Sorry but I hate smokers who smoke inside. I get it that people used to smoke everywhere, even cigarettes were considered safe for kids and pregnant women once. But it was decades ago, dear Mr/Madam. Please update! But did I mention that I got the discounted superior room with breakfast from Trip.com for less than $20? Yes you read that right. 4-stars hotel with 2-stars hotel price. Would definitely come back again if I get the chance.
Grand Hotel Surabaya
3.7/569 Ulasan
Jika anda tidak kisah hotel dengan nuansa lama dan perkhidmatan yang lain-lain... Maka hotel ini mungkin pilihan yang tepat. Beberapa petua berguna untuk anda: pesan dari aplikasi dengan kadar terendah, pilih kelas terendah, jangan memesan perkhidmatan dengan sarapan pagi, yang paling penting ... Turunkan jangkaan serendah mungkin Tambahan: harganya sangat murah, kadar penerbitan lebih murah daripada sesetengah apl. Kelas terendah mereka (Julai 2022) hanya 270k, 290k dengan sarapan pagi (biasanya nasi goreng dihantar ke setiap bilik). Lokasinya betul-betul di tengah-tengah Surabaya, bersebelahan dengan Plaza Surabaya, Surabaya Square, Monumen Kapal Selam, dan 5 minit berjalan kaki dari Stesen Gubeng Lama. Dan oh yeah, setiap bilik mereka dilengkapi dengan tab mandi. Tolak: beberapa bahagian dalam kelihatan suram dan banyak yang sudah kusam. Kolam renangnya begitu-begitu, tetapi tidak mesra kanak-kanak, bahagian paling cetek ialah 1.2 m dan tiada penghalang yang jelas dengan dasar kolam yang landai hingga kedalaman 1.9 m, jadi ibu bapa yang mengajak anak-anak mereka berenang di sini mesti benar-benar menemani dan memastikan kanak-kanak hanya bermain di sepanjang tangga untuk memasuki kolam. Kopi, teh dan peralatan mandian yang disediakan hanya untuk seorang setiap seorang, kecuali dua tuala yang kelihatan sangat kusam. Pilihan makanan sangat terhad, menu tambahan yang ditawarkan sangat mahal, lebih baik memesan perkhidmatan dalam talian Dua nota yang agak mengganggu saya; 1. Pelekat tunggakan cukai yang cukup besar pada tingkap hadapan hotel. Dengan keadaan pandemik yang semakin baik, saya harap anda cepat sembuh dan dapat mengatasinya... 2. Pagi-pagi dah nak ke swimming pool, akses masih tutup, tak kisah sangat, penyambut tetamu pun cepat-cepat respon, cuma masa tu ada beberapa orang anak muda entah dari mana, confirm boleh. mereka bukan tetamu hotel, bercakap sangat bising, dua daripadanya merokok dari lobi sepanjang jalan ke lorong ke kolam renang tanpa menyedari persekitaran. Salah seorang pemuda yang sebelum ini merokok, masih berseluar dan berbaju t, memasuki kolam renang, kemudian menggunakan sabun di dalam kolam. Cukup untuk menghilangkan mood saya
Grand Swiss-Belhotel Darmo, Surabaya
4.6/5171 Ulasan
This is our first time visit Surabaya. We stayed for 2 nights 2 rooms. Everything was smooth but one thing that i dispointed was the guy staff at restaurant when we had a breakfast last day. In the front restaurant he asked for room number which was very normal i told him 2 rooms my kids 2 infant 1 my niece 1 and i told him my husband will be here soon then i walked to find our table and prepare my kids meal suddenly he came again with same question he said their SOP 1 room for 2 adults he asked how old my older kids. It doesnt make sense cause he can see my older kid far from ADULT he just 8 years old. And i told him i came here with 3 adult, 2 kids, 1 infant so whats the problem ??? I took 2 rooms. He said sorry at the end but its ruin my morning mood :( But the food was great by the way..
Shangri-la Surabaya
4.6/573 Ulasan
Ein Traum von einem Hotel! Die Zimmer sind geräumig, mit grandioser Aussicht. Vor allem die wohl saubersten Zimmer aller bisher in Indonesien besuchten Hotels. Alleine dafür hat das Hotel einen goldenen Preis verdient! Aber auch das Bad ist schön geräumig, sogar mit Badewanne und Dusche. Im Hotel ist für alles gesorgt: Mehrere sehr leckere Restaurants (wir waren im japanischen Restaurant und haben das Abendbuffet im anderen Restaurant probiert, beides sehr sehr lecker und qualitativ hochwertig). Zum Frühstück wurden sehr gute Gerichte angeboten, mit großer Auswahl, nur leider sehr viele Leute und wenige verfügbare Plätze. Der Pool war super und der Bademeister aus Malukan sehr freundlich und er spielte sogar Musik aus Papua! Das Personal überhaupt im Hotel war sehr freundlich, hilfsbereit, immer verfügbar und zuvorkommend. Wir waren wirklich rundum begeistert. Erholung garantiert! Sehr gerne beim nächsten Mal in Surabaya wieder!!!
Whiz Prime Hotel Basuki Rahmat Malang
4.4/5165 Ulasan
I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.
Dialoog Banyuwangi
4.8/578 Ulasan
There are so much to critisize about Dialoog for booking a suite room. From the first time we arrived that we can't use too much hot water, because it only provides for two people when I was bringing 2 children so we have to wait for some time to refill the hot water tank. And for a suite they don't have a refrigerator in the room. The amenities very standard, only dental kit. The room itself so spacious, and we got the sea view which was super nice. The facilities are complete, spa room, gym with equiped tools, the infinity swimming pool also nice and clean. The surrounding view was the best! And here come the not so good part, the breakfast experience. As the biggest resort in town, the breakfast variations was very limited! Because after this hotel I moved to another hotel, Dialoog breakfast can't even compare to them. The taste wa so so. They only provide black coffee, and when my husband wanted a cup of latte we have to pay for extra price which in another hotel we got it for free. And it's standard in 4-5 stars hotel. Only a black coffee when we pay 3 million/day for a suite. They don't put the juices in jar, but as per request they poured it for us in a small glass, and the variation of juices only papaya, watermelon, and melon. Super standard food variation. You can have it all you can drink was tea , water, and coffee 😁 It was peak season and I don't impressed at all with the food. At least I was amazed by the views and the resort. So it covered my dissapointment of hotel experience. Will I come back again to this hotel? NO! It wasn't worth the price trust me, unless ypu choose this hotel ONLY for the views.
ARTOTEL Cabin Bromo
4.1/543 Ulasan
Hotel location and surrounding was perfect with fabulous view and mountain view which make the whole stay very worth it and the amazing weather was cooling when you are sitting outside your room over seeing the view , we enjoy our stay very much and will definitely recommend people to stay here and is so close to the Mount Bromo , the only shortfall is the room I am staying do not have hair dryer and water heater was very constraint . Other than these this is a nice hotel to be in if you are coming to Mt Btomo
Garden Palace Hotel
3.9/5342 Ulasan
Semua sikap perkhidmatan pelanggan adalah hebat! Sarapan pagi juga sangat kaya! Cuma hotel kurang pengurusan dari segi kebersihan. Bilik yang saya tinggali tidak mempunyai tuala mandi atau tuala kertas! Terdapat lopak air besar berhampiran peti sejuk! Tiada botol air untuk menggosok gigi! Terdapat sedikit rambut di sofa, kesan air di bilik mandi, dan lain-lain! Pengurusan waktu kerja meja depan (tiada siapa yang akan mendaftar masuk pada tengah malam)! Lokasi hotel sangat baik, kemudahan dan perkakasan juga baik, semua orang sangat bagus, tetapi terdapat masalah dengan sistem dan pengurusan!

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Maklumat Perjalanan Tempatan

Bilangan Hotel1,047
Bilangan Ulasan22,325
Harga Purata (Hari Bekerja)CAD 58
Harga Purata (Hujung Minggu)CAD 60