Hotel Dengan Pools di Liaoning, China

An absolutely wonderful stay! I was pressed for time and didn't have a chance to do much research, but after seeing great reviews on RED (Xiaohongshu) and Doubao, I went ahead and booked it on short notice. To my surprise, the experience far exceeded my expectations: 1. Facilities & Location: Everything was fantastic—from the room decor and hotel location to the quality of the buffet. 2. Unexpected Perk: At 88 stories high, the hotel is the tallest building in Shenyang. Overlooking the entire city from the top floor was incredible; everything below looked like miniature toys. Such incredible value for money! 3. Service Experience: Since it was a last-minute booking, I called the front desk beforehand with a ton of questions about the location, proximity to the Mukden Palace and the Marshal Zhang's Mansion, as well as room types. The staff answered each question with great detail and patience, which saved me a lot of trip-planning time. I even made a point to ask for their names—their warm hospitality truly reflected the hotel's heart. Huge thumbs up! Kudos to the front desk team: HELEN, TILDA, and VERA.

Overall, it's a pretty good stay! Location: The hotel boasts an excellent, bustling location right at Friendship Square. It's within walking distance to Zhongshan Square, Nanshan Road, and Dalian Department Store, making it very convenient. The rooms are quite spacious, and staying on a high floor offers even better views! Amenities: The facilities are a bit dated and the furniture shows its age, though this doesn't really affect the stay. Right after checking in, we found that the outlet in front of the bathroom mirror had no power—when I finished showering and plugged in the hair dryer, it wouldn't turn on. A maintenance person fixed it later, but the hotel really should inspect essential in-room facilities promptly. Service: First of all, the doorman was completely oblivious to his surroundings! Around 9 AM when we arrived by car, there was no staff member at the front entrance. There's only a single-lane driveway at the entrance, and during peak hours, a van was parked right outside waiting for someone, blocking our way. We honked a few times, but the van wouldn't budge, while the doorman was just standing right nearby and completely ignoring it! I honestly don't know what his purpose is. Secondly, when calling housekeeping from the room phone, you always have to deal with an AI robot first and specifically ask to be transferred to a human agent, which is very inconvenient. Next, after finishing my shower and finding out the hair dryer had no power, I called to request a replacement. After waiting ten minutes with no word, I called again, and someone finally came to knock on the door. When I opened it, the staff member didn't even bring a hair dryer; she just walked straight into the room and told me the bathroom outlet probably had no power—which implies she already knew it was broken and the hotel hadn't fixed it yet! Walking into a guest's room without asking isn't very polite, and I hope they will ask for permission first in the future. However, once she realized there was no power, she happened to run into us the next day after we returned from our outing and let us know that the room outlet had been fixed, which is definitely worth a thumbs-up! Finally, the hotel pool is quite deep! Everyone, please be careful! The deepest part is right in the middle, reaching 1.8 meters! Please stay safe!

My stay at Le Méridien Shenyang, Heping exceeded my expectations. The hotel was meticulously clean, the bedding was very comfortable, and the room was spotless. The front desk staff were warm and welcoming, and check-in was very efficient. Any issues were communicated and resolved promptly, especially by the service manager, Joyce, who handled things with great professionalism. The hotel facilities were well-maintained, and its location made getting around very convenient. It's truly perfect for both leisure and business travelers. Highly recommended!

Highly recommended! Very comfortable for family trips with children. The location is excellent, right next to Exit 4 through the back door. In the evenings, there's live music indoors and a band outdoors. You can enjoy the lively atmosphere from the balcony, and it's vibrant but not noisy. The in-room amenities are quite thoughtful. The tissue brand offers great value for money – soft and dust-free. The air freshener has a pleasant, non-irritating scent, showing careful consideration in procurement. Overall, there are no significant downsides, except for the foot pedal on the bathroom trash can, which is a bit stiff. Upgrading to a better model would be ideal, but it didn't really impact our stay. Additionally, the front desk staff, both men and women, were very diligent and responsible, especially Chow Pak Ho. Since we arrived early in the morning, he promptly arranged our check-in and upgraded our room as soon as a vacant one became available. We are very grateful. Our child had a wonderful time and gained a lot. We plan to come back next summer with friends and their family. We hope the standards are maintained and even improved upon!

My stay at The Castle Hotel, a Luxury Collection Hotel, Dalian was fantastic! The hotel looks just like a fairy-tale castle, and the night views are especially enchanting. The room was spacious and comfortable, fully equipped and well-maintained. A special shout-out to the noodle chef at the breakfast restaurant—his service was warm and attentive, he recommended noodle dishes based on my preferences, and the noodles he cooked were exceptionally delicious. Dansey provided thoughtful service, with quality shining through every little detail. I will definitely choose to stay here again next time I visit Dalian and will recommend it to my friends. A thoroughly satisfying stay experience!

My partner and I came to Shenyang to celebrate our anniversary, and staying at the Swissotel, we were truly touched by Eric from the concierge team. Before I even arrived, he proactively contacted me to ask if I had any special requests. I casually mentioned that we were celebrating our anniversary, and he didn't say anything at the time. However, when we entered the room, there was already a handwritten blessing card on the table. My partner was incredibly surprised and said the trip was totally worth it. Throughout our stay, he was consistently attentive. When we asked for recommendations on where to eat or explore, his suggestions were always practical and genuine, not just generic info you could find online. One evening, we returned late, and he even specifically asked if we had a good time and if we needed help calling a taxi. And the room was also fantastic. The floor-to-ceiling windows on a high floor overlooked the lake view of Youth Park. It was especially beautiful when the lights came on at night, even more stunning than in the photos. This kind of service isn't just routine politeness; it's genuinely caring about the guests' needs. Next time I'm in Shenyang, I'll definitely stay here again and be sure to look for Eric!

A couple with their four-year-old stayed for three days. It was an amazing experience!!! Highly recommended!! We originally booked a one-bedroom apartment, but the hotel upgraded us to a two-bedroom, two-story apartment with two living rooms, which was incredibly spacious and well-equipped: it had three bathrooms, a bathtub, a kitchen, a refrigerator, a dining area, a living room, and a study. Our child absolutely loved it, running up and down the stairs. The hotel's playground, sauna, and swimming pool were also enjoyed by our child. He even cried when it was time to leave! We will definitely stay here again next time!!! Thumbs up 👍

Jennie provided excellent service, and check-in was quick and efficient. The hotel is in the city center, and our room overlooked Dalian Labor Park, making getting around very convenient. The front desk even upgraded us to a deluxe suite for free, which was absolutely wonderful. We were extremely satisfied. It definitely improved our impression of Dalian.

First off, I want to say that the shuttle bus drivers, the security guards at the gate, and the cleaning staff all had excellent and professional service attitudes. However, the front desk's service quality was extremely poor, incomparable to what I experienced in Chengdu. I used to stay at Fraser Place Chengdu frequently for work assignments, so when I had a baby, I thought of booking Fraser again. Why was it unprofessional? I booked a Premier Suite, and the room pictures showed a very spacious living area. But when I got the room card, it was just a standard one-bedroom suite. They said it was because they wanted to give me a high floor – why would I need a high floor with a baby? And that was hardly a large one-bedroom suite to begin with. Furthermore, when I called and asked for the room card to be brought up, it was a security guard who called the robot to deliver it to me.

Old hotel, because I went to Anshan to eat with friends, I booked the cheapest room for a sleep. It's a bit old, and the sewer smells a bit. The newly renovated rooms on the high floors should be much better. The service is satisfactory. Free parking for guests is good. There is a swimming pool. It costs 20 yuan for guests staying in the hotel. There are fewer people in the morning, so you have to bring your own toiletries.